ATTACHMENT A I-10 ExpressLanes Program HOV5+ PILOT IMPLEMENTATION PLAN A DEGRADATION MITIGATION STRATEGY October 2019 Prepared by: TASK 2: Literature Review Technical Memorandum Table of Contents Executive Summary ............................................................................................................................. 1 Introduction ................................................................................................................................ 1 Methodology and Findings ........................................................................................................ 3 Peer Agencies' Lessons Learned and Best Practices .................................................... 3 Partner Transit Agencies and Key Stakeholder Interviews ............................................. 4 Pilot Implementation Plan Development ................................................................................... 6 Pilot Implementation Plan .......................................................................................................... 7 Next Steps ............................................................................................................................... 12 1 I-10 HOV Degradation Mitigation .......................................................................................... 13 Background .................................................................................................................... 13 I-10 ExpressLanes Performance Degradation .............................................................. 13 Compliance with FHWA Requirements ............................................................... 13 Performance Degradation Determination ............................................................ 15 Degradation Mitigation Strategy Development ................................................... 20 Decision to Develop a Pilot Implementation Plan ............................................... 22 Potential Mobility Effects from Implementing the Pilot .................................................. 23 Pilot Implementation Plan Development ....................................................................... 24 2 Peer Agencies' Lessons Learned and Best Practices ....................................................... 26 Managed Lanes and HOV Overview ............................................................................. 26 Key Concepts ...................................................................................................... 26 Overview of HOV Policies ................................................................................... 28 Evolution of HOV Policies ................................................................................... 29 Selection of Peer Agencies ........................................................................................... 31 Selection Criteria ................................................................................................. 31 Interview Summaries ..................................................................................................... 34 CDOT U.S. 36 and I-25 Express Lanes .............................................................. 34 GDOT I-85 HOT Lanes........................................................................................ 35 VDOT’s I-66 (Inside the Beltway) ........................................................................ 37 OCTA’s 405 Express Lanes ................................................................................ 38 HCTRA’s Katy Managed Lanes .......................................................................... 39 TxDOT’s DFW Managed Lanes .......................................................................... 41 Findings/Recommendations .......................................................................................... 42 3 Partner Transit Agencies and Key Stakeholders ............................................................... 44 Partner Transit Agency Interview Summaries ............................................................... 44 I-10 ExpressLanes Program October 2019 HOV5+ Pilot Implementation Plan Page i Transit Agency Coordination and Implementation Plan ...................................... 47 Key Stakeholder Interview Summaries ......................................................................... 48 Public Support ..................................................................................................... 54 Mitigation Strategies ............................................................................................ 54 Key Stakeholder Coordination ............................................................................. 55 Findings/Recommendations .......................................................................................... 56 Partner Agency Findings/Recommendations ...................................................... 56 Key Stakeholder Findings/Recommendations .................................................... 57 4 Preliminary Outreach ............................................................................................................. 58 Focus Group Study ........................................................................................................ 58 Methodology ........................................................................................................ 58 Corridor Survey ............................................................................................................. 64 Key Findings ........................................................................................................ 65 Findings/Recommendations .......................................................................................... 66 5 Pilot Implementation Plan Support Strategies.................................................................... 68 Current Complementary Programs ............................................................................... 68 Vanpool Program ................................................................................................. 68 Transit Re-Investment Program .......................................................................... 69 Identification of Mitigation and Incentivization Strategies ............................................. 69 Mitigation and Incentivization Strategy Evaluation ........................................................ 70 Mitigation and Incentivization Strategy Scoring .................................................. 71 Findings/Recommendations .......................................................................................... 73 6 Comprehensive Outreach and Education Plan .................................................................. 75 Outreach Plans and Principles ...................................................................................... 75 Vision 2028 Strategic Plan .................................................................................. 75 Public Participation Plan ...................................................................................... 76 Equity Platform .................................................................................................... 76 Outreach Strategy ......................................................................................................... 76 Key Stakeholder Partnerships ............................................................................. 77 Marketing Plan ............................................................................................................... 79 Media Buy Strategy ............................................................................................. 81 Findings/Recommendations .......................................................................................... 83 7 Operational Considerations .................................................................................................. 85 Existing Toll Signage ..................................................................................................... 85 HOV Occupancy Signage Modifications ....................................................................... 86 Proposed Sign Messaging .................................................................................. 86 October 2019 I-10 ExpressLanes Program Page ii HOV5+ Pilot Implementation Plan Sign Modifications Summary ............................................................................... 89 CA MUTCD and Caltrans Standard Plan ............................................................ 90 Roles/Responsibilities and Implementation Schedule .................................................. 91 HOV5+ Mobile Application ............................................................................................ 92 Findings/Recommendations .......................................................................................... 92 8 Data Collection and Analysis Plan ....................................................................................... 93 Performance Metrics ..................................................................................................... 93 Findings/Recommendations ........................................................................................ 100 9 Cost Considerations ............................................................................................................ 101 Methodology ...............................................................................................................