QUARTERLY REPORT PREPARED BY MANAGEMENT CONTRACTOR PATRICK LORIN ARMENIAN WATER AND SEWERAGE CJSC | April-June 2012 1 QUARTERLY REPORT TABLE OF CONTENTS 1.COMMERCIAL ............................................................................................................................ 5 1.1 Commercial ..............................................................................................................................6 General ...........................................................................................................................................6 Billing .............................................................................................................................................7 Diagrams 1,2 ..................................................................................................................................7 Payments .......................................................................................................................................8 Diagram 3 .......................................................................................................................................8 Diagrams 4-7 ..................................................................................................................................8 2. OPERATION AND MAINTENANCE ...................................................................................... 11 2.1 Water Production ................................................................................................................... 12 Water Production and Losses Table-1 ...................................................................................... 13 Diagram – 8 .................................................................................................................................. 17 Quarterly Use of Disinfection Materials Table - 2 .................................................................... 18 2.1.1 Electricity consumption and expenses ............................................................................ 20 Elecricity Expenses and Consumption Diagram - 9 ............................................................... 21 Elecricity Expenses Table - 3 .................................................................................................... 22 Electricity consumption Table - 4 .............................................................................................. 23 Water Delivered through Pumping and Corresponding Electicity Consumption Table - 5 .... 24 Diagram – 10 ................................................................................................................................ 25 Diagram – 11 ................................................................................................................................ 25 2.1.2 Water meters, loggers ....................................................................................................... 26 Operation and maintenance of water meters, installation of loggers: ..................................... 26 Number of installed water meters in II quarter 2012 Table-6 ................................................... 26 Water Meters Installation Progress In Service Area Table – 7 ................................................ 27 Diagram - 12 ................................................................................................................................. 27 2.2 Water Distribution ................................................................................................................. 28 Operation and Maintenance of Water Transmission and Distribution Systems Table – 8, Diagram-13 ................................................................................................................................... 30 NETWORK ANALYSIS TABLE – 9 ............................................................................................. 31 DIAGRAMS – 14,15 ...................................................................................................................... 31 ARMENIAN WATER AND SEWERAGE CJSC | April-June 2012 2 QUARTERLY REPORT 2.3 Wastewater ............................................................................................................................ 32 MAINTENANCE OF WASTEWATER COLLECTION SYSTEMS TABLE-10 .............................. 34 D I A G R A M – 16 ....................................................................................................................... 34 D I A G R A M – 17 ....................................................................................................................... 34 NETWORK ANALYSIS TABLE -11 ............................................................................................ 35 DIAGRAMS – 18,19 ...................................................................................................................... 35 2.4 Special Works ........................................................................................................................ 36 3.TECHNICAL DIRECTORATE .................................................................................................. 38 3.1 Technical investigation and design ..................................................................................... 39 3.2 Capital Activities Implementation......................................................................................... 42 3.3 Mapping of Technical Systems ............................................................................................ 45 3.4 Management of Company’s Assets ..................................................................................... 48 3.5 Community assets registration ........................................................................................... 49 3.6 Company’s services ............................................................................................................. 51 3.6.1 Procurment ......................................................................................................................... 51 Table – 12 ..................................................................................................................................... 51 3.6.2 Transport ............................................................................................................................. 52 3.7 Water Quality ......................................................................................................................... 53 The NOYEMBERYAN Laboratory of “South-West“ r/b ............................................................ 53 Water quality analysis at water intake points (underground and surface sources) Table – 1355 Analysis of water taken from the pressure point, before the distribution network Table – 1458 Water quality investigation in the distribution network Table - 15........................................... 60 Potable water disinfection control Table – 16 ........................................................................... 61 3.7.1 Natural resource utilization ................................................................................................ 64 Natural resources utilization and nature protection fees Table – 17 ....................................... 64 3.8 “Locator” monitoring program ............................................................................................. 65 Diagram – 20 ................................................................................................................................ 66 Mileage of transportation means of the Company during weekends ...................................... 66 Diagram -21 .................................................................................................................................. 66 Mileage of transportation means during weekends by structural units .................................. 66 4. QUALITY, SAFETY, ENVIRONMENT ...................................................................................... 67 4. Quality, Safety ......................................................................................................................... 68 5. ADMINISTRATION .................................................................................................................. 70 5.1 Finance and Accounting ....................................................................................................... 71 Subsidy From RA Government Table – 18................................................................................. 71 ARMENIAN WATER AND SEWERAGE CJSC | April-June 2012 3 QUARTERLY REPORT COMES AND EXPENSES OF AWS CJSC IN II QUARTER, 2012 Table – 19 .......................... 72 CAHS FLOW – DIAGRAM 22 ..................................................................................................... 73 5.2 Human Resources ................................................................................................................. 74 5.3 Training Center ...................................................................................................................... 76 List of training during First Quarter Table – 20 ........................................................................ 77 5.4 Legal And Insurance ............................................................................................................ 78 6.1 Public Relations ....................................................................................................................