LEGACY INSIDER FEBRUARY 2018, VOL. 4, ISSUE 9 • Letter from CEO • Spotlight: 2017 Internal Promotions • Blueprint Spotlight: Yes! • Awards, Recognition and Celebration • At Home Meals • Service Stories • Workstyle Corner • Community Projects and Outreach • Legacy Ventures Welcomes NEW OPPORTUNITIES FOR THE NEW YEAR A LETTER FORM CEO DAVID MARVIN Hotels The New Year has started with good momentum. Tax and regu- • The American Hotel lation reforms are raising business confidence, and businesses • DoubleTree - Atlanta Northlake are investing and hiring. Rising consumer confidence should spur • Embassy Suites - Chattanooga growth in leisure activities, dining and travel. Economic indicators • Embassy Suites - Centennial Park seem to be saying, “America is strong. We are open for business!” • Glenn Hotel • Hilton Garden Inn - Atlanta Downtown Legacy Ventures is very much “open for business”. Since our last newsletter, we relaunched (and • Hotel Indigo - Atlanta Downtown returned to Glory) the 315-room American Hotel in the Centennial Park District of downtown Atlanta. We Asset Management opened our second Max’s Coal Oven Pizzeria at Perimeter Mall. And, we assumed asset management of • Hyatt Regency - Atlanta Perimeter at Villa Christina the 239-room Sheraton Hotel in Madison, Wisconsin. We are working hard on new opportunities across • Sheraton - Madison Hotel Legacy’s areas of expertise – hospitality acquisition, development and operations management. Restaurants, Catering & Event Spaces • Cinnamon Shore We understand that Legacy’s continued success growing our business is dependent upon having team • City View members who excel at their jobs and “make it happen”. We are fortunate to have such a great team. • Der Biergarten Legacy Ventures rewards team members who demonstrate intelligence, good judgment, a capacity to • Game-X anticipate, loyalty, integrity, a high energy level, a balanced ego and the drive and ability to accomplish • Glenn’s Kitchen our objectives. I am especially proud of the number of internal promotions to manager and supervisor • JP Atlanta • Legacy Catering and Events announced in this newsletter. • Legacy Test Kitchen Thank you for continuing to drive solid results. Our results and our good work fuel our ability to grow this • Max’s Coal Oven Pizzeria - Atlanta Downtown amazing company which, in turn, provides further opportunities for our team. • Max’s Coal Oven Pizzeria - Perimeter Mall • STATS Brewpub • SkyLounge at Glenn Hotel David • The Cloakroom Kitchen & Bar • Twin Smokers BBQ • Ventanas Please follow the Legacy Ventures Hospitality page on LinkedIn. https://www.linkedin.com/company/ legacy-ventures-hospitality Copyright 2011-2018. All Rights Reserved. EE. Haley Bayse, Front Office Manager SPOTliGHT: 2017 INTERNAL From task force to FOM, Haley has the leadership and technical skills needed PROMOTIONS P. Laetitia Agassi, Dual FF to provide a great guest experience. Legacy Ventures prides itself as a company in Property Controller FF. Matt Dwyer, Executive Chef There is no task Laetitia cannot handle. Matt is a great communicator investing in its future leaders – providing training Q. Michele Sidler, Senior and proven leader. and opportunity for advancement. Please celebrate P Sales Manager HH. Sade Davis, Sales Manager HH and congratulate our 2017 promotions! Loyal and dedicated to her clients. Result-driven and always ensures she makes her goals and that her EMBAssY SUITES - guests have a great experience. THE AMERICAN HOTEL + CHATTANOOGA II. Tiffany Stargill, Controller Q THE CLOAKROOM R. Barbara Jones, II A behind-the-scenes leader, Tiffany KITCHEN & BAR Housekeeping Cluster Lead has a positive, get-it-done attitude. With great housekeeping experience, A A. Celeste Ricciardi, F&B team morale, SALT scores and a desire to HOTEL INDIGO + JP ATLANTA General Manager learn and increase her contribution to the JJ. Katie Line, Human A team player! R company, Barbara was the perfect choice. JJ Resources Manager B. Joan Saunders, S. Brandon Allen, Sales Katie’s operational, HR and sales Restaurant Manager B Coordinator experience fuels her passion to make a A problem solver who goes above and Brandon offers a wealth of knowledge difference for her team and guests. beyond to make sure guests are happy! and a great attitude. S KK. Rob Maczuga, GM C. Lindsay Lewis, Front T. Charlotte Appleberry, KK Rob’s poise and dedication to quality made Office Supervisor Housekeeping Supervisor him the perfect choice for GM at JP Atlanta. C Dedicated, reliable and provides Charlotte completes all of her LL. Sherell Gregory, Banquet Manager excellent customer service. work with a smile and a song. Several years working high profile events at D. Theodore Lucas, T Glenn made her the perfect fit for Indigo. U. John Reece, LL Night Manager Front Office Manager MM. Tashie Odom, Manager A jack of all trades – there’s nothing Keeps the guest experience top of mind Tashie is very hands on and works D he can't do. at all times and works to the floor with confidence. ensure the team delivers. DER BIERGARTEN U V. Stephanie Daniel, LEGACY VENTURES CORPORATE E. John Macy, AGM MM Housekeeping Supervisor NN. Linda Han, Staff Accountant JP stepped up in a time of need A calming force in the hectic world Quiet and caring, Linda works E and proved that he was ready to of housekeeping; she is a diligent tirelessly to achieve results. move to the AGM position. worker and a friend to all. OO. Nicole Dillon, Staff Accountant F. Tim Converse, GM V NN Ever dedicated and fully committed to the Tim’s experience and longevity with other GAME-X company’s success, Nicole brings a positive companies set him up for the GM position. F W. Jake Chupp, Manager attitude, skill and sweet treats to any role. DOUBLETREE BY HILTON - Willing to step up to the plate and PP. Ron Fader, Vice President of do what he can to succeed. W Finance, Hotels and Restaurants ATLANTA NORTHLAKE OO X. Keeshia Washington, GM Ron establishes systems and processes G. Bernardo Ahumada, Keeshia’s gaming experience to efficiently produce timely and accurate G Chief Engineer made her the right choice for the financial statements in a scalable way. Strong technical skills, great organization general manager at Game-X. QQ. Timekiyo Wright, Controller and infectious enthusiasm. X GLENN HOTEL + PP Quiet, proficient and dedicated, Timekiyo H. Chris Smith, Controller gets the job done despite any obstacle. Chris has proven he can learn and excel in GLENN’S KITCHEN H any area; accounting will be no different. Y. Janell Sharp, Group Support MAX’S COAL OVEN I. David Martin, Front and Social Sales Manager PIZZERIA - PERIMETER Y Office Supervisor Janell’s can-do attitude and pleasant QQ RR. Abner Lorenzo, A can-do attitude and desire demeanor wow her guests and team. Executive Sous Chef to make a difference. I Z. Jordan Boeck, Abner is a team player and always has the J. Erin Valentin, Director of Sales Catering Sales Manager best outcome for the company in mind. Passionate, driven and results-oriented, Dedicated to making sure events Z SS. Amanda Williams, Manager nothing stands in Erin’s cheerful way. are successful and that clients feel RR After almost 4 years with LVR, Amanda welcomed and appreciated. K. Sidon Beckett, Front proves she knows no limits, is eager J Office Supervisor AA. Kali Myers, Manager to learn and will continue to grow. Sidon shows leadership ability by Kali’s pleasant and hospitable TT. Jason Stewart, General Manager training, implementing processes and nature makes her an excellent AA Flexible and committed to teamwork always striving to raise service levels. restaurant manager. SS and the guest experience. BB. Octavia Weems, K EMBASSY SUITES - Director of Sales STATS BREWPUB CENTENNIAL PARK Octavia blends relationships across UU. Melony Simmons, Manager BB L. Colin James-Sarner, departments with an “everybody TT Melony is a great shift leader, and her Night Manager sells” approach and daily pep experience behind the bar made her a An outgoing personality that guests adore. rallies driving team spirit. L great candidate for service manager. M. Elizabeth Boyles, CC. Vaymond Persaud, VV. Michael Price, Sous Chef Controller Reservations Coordinator CC Michael has great work ethic Pleasant easy-going personality Dedicated to accuracy and UU and he possesses the talent and that guests enjoy. collaboration with a great attitude. finesse of a sous chef. M N. Eric Demmons, HILTON GARDEN INN - WW. Tim Gates, AGM Lead Engineer ATLANTA DOWNTOWN Tim’s successful bar program at Eric is dedicated and always gives 100%. DD STATS proved that he was ready VV O. Ky-Yon Sumlin, DD. Achsa Badger, to step up to the AGM role. Housekeeping Supervisor Housekeeping Supervisor N Great attitude and willing to learn Achsa delivers consistently great Look for the LDP symbol and do everything asked of her. customer service and possesses to see participants in the EE good leadership qualities. LV Hotels Leadership WW Development Program. O Copyright 2011-2018. All Rights Reserved. YES! /YES/ used to give an affirmative response as in, BlUEPRINT "The answer is Yes. What is the question?" SPOTliGHT Yes, means doing everything that we can to Yes! Always being able to honor any and all guest accommodate the guests even if it is something that requests no matter how big or small with an WHAT WE we do not normally do. We always strive to make extremely high sense of urgency, and following sure the guests leave happier than when they arrived. up with the guest to confirm satisfaction. STAND FOR Jason Stewart, GM, Max’S Perimeter Vishal Desai, Front Office Manager, Hotel Indigo - Atlanta Downtown These are the words of our team Yes! is the mantra I live by. Simply saying yes to members. Through interactive each task that I face allows me to push myself even I thrive off being able to always say "YES WE CAN" meetings with over 100 people when the task seems impossible.