Relationships creating success About Downer At Downer, our customers are at the heart of everything we do. Our Purpose is to create and sustain the modern environment by building trusted relationships with our customers. Our Promise is to work closely with our customers to help them succeed, using world leading insights and solutions. Downer designs, builds and sustains assets, infrastructure and facilities and we are the leading provider of integrated services in Australia and New Zealand. With a history dating back over 150 years, Downer is listed on the Australian Securities Exchange and New Zealand Stock Exchange as Downer EDI Limited (DOW). We are an ASX 100 company that also owns 88 per cent of Spotless Group Holdings Limited (SPO). OurOur business brand is isfounded founded on fouron four pillars: pillars Thought Safety Delivery Relationships leadership Zero Harm is We build trust by We collaborate We remain at the embedded in delivering on our to build and forefront of our Downer’s culture promises with sustain enduring industry by employing and is fundamental excellence while relationships the best people and to the company’s focusing on safety, based on trust having the courage future success. value for money and integrity. to challenge the and eiciency. status quo. Return to What we do Downer employs approximately 56,000 people, 56,000across more than 300 sites, 300 primarily in Australia and New Zealand but also in the Asia-Pacific region, South America and Southern Africa. Return to What we do Downer Group 1 What we do Road services Transport infrastructure and solutions Passenger rail Light rail and buses Airports and ports Power and gas Water Renewable energy Our expertise We support our customers through the full life of their assets - from initial feasibility and design through to production and operations and eventual decommissioning. We build strong relationships of trust with our customers, truly understanding and predicting their needs and bringing them world leading insights and solutions. 2 Downer Group Integrated facilities services Contract mining Oil and gas Minerals processing Industrial plants Defence Non-residential building Technology and communications We aim to employ the best people and bring thought leadership to each stage of the asset lifecycle as we support our customers to plan, create and sustain. plan, create and sustain Downer Group 3 What we do Transport Downer delivers multi-disciplined solutions to customers in the transport sector. Road services Whanganui Alliance, Tararua Alliance, Projects include: Newcastle Light Rail, Downer is one of the largest non-government Waikato District Alliance and Adelaide City East End Tram Extension, owned road services businesses in Australia the Milford Road Alliance. High Capacity Metro Trains Project with the Victorian Government, Transport for NSW’s and New Zealand. We remain at the forefront Transport infrastructure of this industry due to our commitment to Transport Access Program, the Otahuhu Downer has a long history of delivering innovation and state-of-the-art technology. train terminal and bus station for Auckland transport infrastructure projects under a Transport, Memorial Park Alliance delivering We are a leading manufacturer and supplier variety of contracting models. Services the Arras Tunnel & Pukeahu National War of bitumen based products and an innovator include the design and construction of roads, Memorial Park for the New Zealand Transport in the sustainable asphalt industry, running bridges, light rail, heavy rail, signalling, track Agency, and Haywards Interchange plants that use recyclable products and and station works and rail safety technology. upgrading integrating highway, cycleway, environmentally sustainable methods to Our integrated capabilities enable rail and bus connections. produce asphalt. We also provide expert intelligent transport solutions, road network services and advice in soil and pavement management and maintenance, facility stabilisation, pressure injection stabilisation, We work for all of Australia’s State road maintenance, utilities services and renewable pavement recycling, pavement profiling and authorities, the New Zealand Transport energy technologies. We also have particular asset management. Agency and the majority of local expertise delivering services within the government councils and authorities in We have formed a number of strategic constraints imposed by a live operating both countries. partnerships to meet the changing needs environment. of our customers and markets. Examples include our DM Roads joint venture and a number of alliances in New Zealand such as the Infrastructure Alliance in Hamilton, 4 Downer Group Return to What we do “Our people work closely with Transport solutions Key capabilities: local communities to respond We deliver multi-disciplined infrastructure Electronic signage quickly to incidents and natural solutions and intelligent transport networks Closed Circuit Television (CCTV) disasters like earthquakes, across both Australia and New Zealand Traffic signals, including the use of Active fire and weather events. In for roads, rail and light rail customers. We Traffic Management Systems New Zealand, Downer has been also supply, install and maintain a range of Street lights, including smart LED lighting extensively involved in the technology-based systems. and solar powered products programs for Christchurch and We have extensive capacity in the street Managed motorways Kaikoura to rebuild essential lighting and ticketing machine sectors. Our Rail signalling and rail communication road, rail and utility infrastructure focus on Smart Street Lighting has made us a Ticketing machine installation and following the 2011 and 2016 market leader as we upgrade cities and towns. maintenance. earthquakes.” We are also one of the largest maintainers of intelligent transport system assets across Downer has installed the majority of Australia and New Zealand. ticketing systems throughout Australia and maintains ticketing systems in Western Australia and the Australian Capital Territory. Return to What we do Downer Group 5 What we do Transport Downer is Australia’s leading provider of passenger rolling stock asset management services. We also deliver multi-modal transport solutions, including for light rail and buses. Passenger rail Sydney’s fleet Melbourne Metro Downer has over 100 years’ rail experience The Waratah fleet is the pride of Sydney’s Melbourne’s fleet of 65 high capacity and has expertise covering all sectors from network, delivering unprecedented metro trains is the largest order of rolling stock to infrastructure and in every reliability, availability, safety and comfort. new trains in Victoria’s history. project phase, from manufacturing to With 78 trains, it is Australia’s largest Entering service from mid-2019, the through-life-support and operations. single order of rolling stock. fleet will provide an evolution in Downer’s track record spans project Downer designed and manufactured reliability, availability and timetable performance, as well as safety, management services, engineering design, these trains in conjunction with CRRC comfort and convenience. systems engineering, supply chain engagement, Changchun, and the through-life-support systems integration, manufacturing, logistics, is managed by Downer at the purpose-built The fleet is based on CRRC testing, commissioning, asset management, Auburn Maintenance Centre. Changchun’s proven A-type platform for ultra-high capacity networks and fleet maintenance, rail infrastructure design Downer is delivering another 24 trains and an upgrade to the Mortdale is fully customised to Melbourne’s and construction, and through-life-support specific needs. To support the fleet, and operations. Maintenance Centre as part of the Sydney Growth Trains contract. Downer is also delivering a world-class Downer also offers ticketing, passenger train maintenance facility at Pakenham. Downer also maintains 35 four-car information, wayfinding and other technology Millennium trains sets that we designed, options, as well as rail security and built and commissioned almost two safety solutions. decades ago. 6 Downer Group Return to What we do Light rail and buses Downer offers turnkey electrical and Through our joint venture, Keolis Downer, communications systems for the expansion we are Australia’s largest private provider of or upgrade of port facilities as well as multi-modal public transport solutions. Keolis whole-of-life asset services for critical Downer is also the largest light rail operator infrastructure such as roads, rail lines, in Australia and one of the nation’s most Airports and ports car parks and grounds which support and connect port sites. significant bus operators. We offer a comprehensive range It operates and maintains Yarra Trams in of capabilities for airport customers Our expertise also includes construction Melbourne and G:link on the Gold Coast and including pavement construction, and maintenance of wharves and has significant bus operations in Western facilities maintenance and communications marine structures. Australia, South Australia and Queensland. technologies, to open space and asset It is also the operator of the integrated public management. transport system in Newcastle that includes We specialise in turnkey solutions buses, ferries and a new light rail in 2019. for electrical and communications systems, It develops new forms of shared and for new or existing airport facilities, as well