Telecommunications Providers (Ranked by number of local employees) Services Provided No. of Local Employees Name 2009 Address Total No. of Parent Company Companywide Year Telephone Employees Facilities-Based revenues Top Local Locally 1 Rank Website Companywide Headquarters or Reseller Local voice service Long-distance voice service Cellular voice service Data transmission Wireless Internet Digital Other Services Provided Key Equipment Partners ($000) Executive(s) Founded Verizon Wireless Inc. 1,400 Verizon Communications Inc. and Facilities-based X X X X X X X Wireless voice and data services, consumer multimedia Alcatel-Lucent, Nortel 62,000,000 Russ Preite, 2000 1. 133 Calkins Road Vodafone Group PLC2 service, music on demand, location-based services, Networks Corp., Research Upstate New York Rochester, N.Y. 14623 81,000 wireless e-mail, text messaging, picture messaging, In Motion Ltd., Casio region president (585) 321-7000 Basking Ridge, N.J. downloadable applications, push-to-talk service America Inc., HTC Corp., www.verizonwireless.com LG Electronics Inc., Motorola Inc., Microsoft Corp., Nokia Corp., Palm Inc., Samsung America Inc., Kyocera Corp. Frontier Communications Corp.3 1,255 Frontier Communications Corp.4 Facilities-based X X X X X X X Integrated telecommunications services, switched and Cisco Systems Inc., Nortel, NA Ann Burr, 1899 2. dedicated network services, dedicated and dial-up Alcatel-Lucent, Sonus president 180 S. Clinton Ave. 5,671 Rochester, N.Y. 14646 Stamford, Conn. Internet access, e-mail, voice mail teleconferencing, Networks Inc., Mitel (585) 777-1000 digital network lines, domain name service, VOIP, Networks Corp. www.frontieronline.com virtual private network Time Warner Cable Inc. 1,036 Time Warner Cable Inc. Facilities-based X X X X X X Access tiers, metro Ethernet, dedicated Internet Cisco, Arris Group Inc., NA Terence Rafferty, 1979 3. 71 Mt. Hope Ave. access, branch office and teleworker data solutions, Motorola, NFP Telecom area president of Rochester, N.Y. 14620 44,707 New York City business class phone, primary rate interface, domain LLC operations, (585) 756-1000 name services, e-mail, Web hosting, managed security Western New York www.timewarnercable.com services, managed storage, static IP, remote access, wireless hot spots, hospitality services, digital and high- definition cable TV, digital video recording, mobile Internet Paetec Holding Corp. 830 Paetec Holding Corp. Facilities-based X X X X X X Advanced IT security solutions, data center solutions, Cisco, Avaya Inc., MC 1,580,187 Arunas Chesonis, 1998 4. 600 WillowBrook Office Park technology expense management and provisioning Corp., Sun Microsystems chairman and CEO Fairport, N.Y. 14450 3,646 Fairport software, IP PBX manufacturing, customer premises Inc., Alcatel-Lucent, Juniper (585) 340-2500 equipment reseller, fixed wireless connectivity, energy Networks Inc., Genband www.paetec.com solutions Inc. One Communications Corp. 500 One Communications Corp. Facilities-based X X X X X X X Local and long-distance voice, toll-free, data, Internet Lucent, Cisco, Adtran Inc., NA Linda Chapman, 1998 5. 100 Chestnut St., Suite 600 access, managed services, hosted IP PBX, mobility Aastra Technologies Ltd., executive vice Rochester, N.Y. 14604 1,900 Burlington, Mass. services Zhone Technologies Inc., president, David (585) 246-4231 Metaswitch Networks Young, vice www.onecommunications.com president Global Crossing Ltd. 456 NA NA Integrated global IP-based network, network Alcatel-Lucent, Juniper, NA NA 1997 6. 225 Kenneth Drive management and security, research networks Cisco, Sonus Rochester, N.Y. 14623 5,149 Hamilton, Bermuda (800) 466-1000 www.globalcrossing.com 5LINX Enterprises Inc. 170 5LINX Enterprises Inc. Facilities-based X X X X X X X VOIP, home security, satellite TV, security guard ID Cisco, Cisco-Linksys LLC, NA Craig Jerabeck, 2001 7. 275 Kenneth Drive Yealink Network president and CEO Rochester, N.Y. 14623 NA Rochester Technology Co. Ltd. (585) 359-2922 www.5linx.com Fibertech Networks LLC 140 Fibertech Networks LLC Facilities-based X X Dark fiber, Ethernet NA NA Frank Chiaino, 2000 8. 300 Meridian Centre founder and chief Rochester, N.Y. 14618 220 Rochester operating officer, (585) 697-5100 John Purcell, www.fibertech.com president and CEO ACC Business Inc. 120 AT&T Inc. Facilities-based X X X X Switched and dedicated local and long-distance NA NA John Baker, 1982 9. 400 West Ave. service, 800-number service, managed Internet service, president and CEO Rochester, N.Y. 14611 276,280 Dallas, Texas private line, Ethernet access to managed Internet (585) 987-3000 service, private network transport with optional class of www.accbusiness.com service capability OneStream Networks LLC 100 OneStream Networks LLC Both X X X X X X Business VOIP, unified communications, converged Cisco, Acme Packet Inc., NA Brian Skidmore, 2004 10. 500 Lee Road communications as a service (hosted), managed MPLS NextPoint Networks Inc., executive vice Rochester, N.Y. 14606 135 Rochester IPVPN networks, SIP trunking, wholesale and private Sylantro Systems Corp., president, Trey (585) 563-1850 label VOIP services, LAN design, collocation, project Adtran, Polycom Inc. Smith, president www.onestreamnetworks.com management, global implementation ICS Telecom Inc. 40 ICS Telecom Inc. Reseller X X X X X X Hosted IP PBX, VMware, virtualization, VOIP, digital Mitel, Polycom, Dell Inc., NA Raj Shah, 1976 11. 125 Highpower Road telephone systems, IP telephony, mobility, twinning, Hewitt-Packard Co., Cisco president Rochester, N.Y. 14623 40 Rochester teleworker, screen pops, Microsoft integration, HTML (585) 427-7000 programming, fiber optics, LAN/WAN, wireless, voice/ www.icstelecom.com data networking, software, T1, SIP servers, ACD, call recording, contact center applications, call management, green products, power consumption analysis, messaging including voice, fax and e-mail options for Outlook and Lotus, usage, municipal government, education, eligible non-profits, federal GSA, NYS contract, school safety communications, emergency notification, sound, internal paging, health care TW Telecom Inc.5 30 TW Telecom Inc.5 Facilities-based X X X X X Two collocation data centers, disaster recovery and Cisco, Alcatel-Lucent, 1,300,000 James Groark, 1994 12. business continuity solutions, VOIP, IP VPN, metro and Juniper, Overture Networks vice president and 200 Meridian Centre, Suite 130 2,800 Rochester, N.Y. 14618 Littleton, Colo. long-haul Ethernet services, long-haul private line, Inc. general manager (585) 756-1900 integrated voice and Internet products utilizing dynamic www.twtelecom.com bandwidth allocation XO Communications 18 NA Facilities-based X X X X X X Advanced VOIP , Internet, managed network, and Adtran, Avaya, Ciena, 1,520,000 Tom Hobika, chief 2009 13. 370 Woodcliff Drive hosted IT solutions, high bandwidth IP and inter-city Cisco, Juniper, Sonus technology officer Fairport, N.Y. 14450 4,000 NA network transport services and software-as-a-Sservice and vice president, (585) 267-4423 applications product solutions www.xo.com management, Mark Murphy, regional vice president VocalNet Inc. 12 VocalNet Inc. Both X X X X X X Voice, Internet and security services Blue Coat Systems Inc., NA Annette Warren, 2004 14. 1159 Pittsford-Victor Road, Building 5, Palo Alto Networks Inc., president and Suite 140 12 Pittsford Fortinet Inc., Q1 Labs Inc., CEO, John Pittsford, N.Y. 14534 Imperva Inc., Kaspersky Warren, vice (585) 419-8200 Lab Inc., Cenzic Inc., HP, president of sales www.vocal-net.net Dell, Cisco, Polycom, and marketing Edgewater Inc. Qwest Communications International 7 Qwest Communications International Facilities-based X X X X X X Integrated global IP-based network, managed data and Nortel, Avaya, Cisco, 13,000,000 Brad Harr, national 1994 15. Inc. Inc.6 voice products, hosted and premises-based VOIP, SIP Adtran, Juniper, Sonus, HP, accounts executive 6703 Song Hill Lane 30,000 trunking F5 Networks Inc. Victor, N.Y. 14564 Denver, Colo. (585) 742-5490 www.qwest.com Researched by Ashley Coon © Rochester Business Journal Notes: Information was provided by individual telecommunications providers that responded to 3 Formerly Frontier, a Citizens Communications Co. an e-mail survey or from other sources. The survey contacted telecommunications companies 4 with offices in Monroe, Genesee, Livingston, Ontario, Orleans and Wayne counties. In order to be Formerly Citizens Communications Co. If you would like your company to be considered for next year's list, or if there are any corrections or additions, please write to: Research, Rochester Business Journal, 45 East Ave., Suite 500, Rochester, eligible for the list, companies must provide traditional or cellular phone service in the local area. 5 Formerly Time Warner Telecom Inc. N.Y. 14604; fax (585) 546-3398; or e-mail [email protected]. 1 Facilities-based providers own either access lines or switches for routing traffic over access lines. 6 Formerly Qwest Communications Corp. Resellers sell telecommunications service provided by facilities-based companies. NA - Not available 2 Verizon Communications owns 55 percent and Vodafone owns 45 percent..