2019 LAPORAN keberlanjutan sustainability report Optimizing Innovations, Unlocking Potentials DAFTAR ISI Table of Contents Pencapaian Kinerja Keberlanjutan 2019 2019 Achievement of 02 Sustainable Performance Penghargaan dan Sertifikasi 2019 2019 Awards and 06 Certifications Peristiwa Keberlanjutan Optimizing Innovations, Sustainability Events Unlocking Potentials 10 Berangkat dari semangat inovasi secara berkelanjutan, TOTAL senantiasa memperkuat kapasitas dan kapabilitas yang dimiliki demi meraih capaian bisnis yang lebih baik dari sebelumnya. Kolaborasi sinergis antara inovasi yang diusung serta potensi Isu Strategis untuk TOTAL bisnis yang dimiliki memperkuat optimisme TOTAL untuk yang Berkelanjutan menggapai dan merealisasikan efektivitas dan efisiensi secara komprehensif, baik pada tingkat proyek maupun korporasi Strategic Issues for tanpa melupakan hakikatnya dalam mewujudkan visi dan misi 15 Sustainable TOTAL TOTAL. Di tahun 2019, TOTAL berupaya menyeimbangkan inovasinya untuk memperkuat fondasi bisnis dengan inovasinya untuk meraih hubungan yang sinergis dan bertanggung jawab dengan Sambutan Direksi segenap pemangku kepentingan. TOTAL optimis upaya dan inovasi keberlanjutan yang diusung mampu membawa TOTAL Foreword from the Board of pada pencapaian bisnis yang berkelanjutan di masa mendatang. 16 Directors Embarking from the spirit of sustainable innovation, TOTAL always strengthens its capacity and capability in order to achieve better business performance. Synergistic collaboration between or commitment to innovation and business potential boosts TOTAL’s optimism to realize effectiveness and efficiency in operations in a comprehensive manner, both at the project level Tentang Laporan and corporation level, without disregarding its aim to realize its Keberlanjutan vision and mission. About the Sustainability In 2019, TOTAL endeavored to balance its innovations in order 22 Report to reinforce business foundation and create synergy through a responsible relationship with all stakeholders. TOTAL believes that with sustainable innovations and efforts it can bring its business towards continuous achievements in the future. TOTAL Memupuk Kebermanfaatan bagi 105 Masyarakat 30 TOTAL Fosters Benefits for Sekilas TOTAL the Society TOTAL at a Glance TOTAL dan Tata Kelola TOTAL Mengerti Kebutuhan Berkelanjutan Pelanggan 2019 Sustainability Report TOTAL and Sustainable 112 TOTAL Understands the 45 Governance Customers’ Need TOTAL Peduli Kemandirian Evaluasi Pendekatan Ekonomi Indonesia Manajemen TOTAL Cares for the 114 Evaluation on Management 56 Economic Independence of Approach 1 Indonesia PT Total Bangun Persada Tbk PT Total TOTAL Menjunjung Nilai Referensi Indeks GRI Kelestarian Lingkungan yang Standards Luhur 116 Index of GRI Standards 64 TOTAL Upholds the Noble Values of Environmental Conservation TOTAL Memprioritaskan SDM Unggul Referensi POJK 51/OJK.03/2017 TOTAL Prioritizes Excellent Human 119 POJK 51/OJK.03/2017 Reference 83 Resources Lembar Umpan Balik 94 124 Feedback Sheet TOTAL Berfokus Membangun Budaya K3 TOTAL Focuses on Building OHS Culture Pencapaian Kinerja Keberlanjutan 2019 2019 Achievement of Sustainable Performance PENCAPAIAN KINERJA KEBERLANJUTAN 2019 2019 Achievement of Sustainable Performance Ekonomi Economic Jumlah Proyek yang Telah Diselesaikan Laba Tahun Berjalan Number of Completed Projects Income for the year (Jumlah) (dalam miliar Rupiah) 244 (Numbers) (In billion Rupiah) 209 175 9 15 14 175,50 2017 2018 2019 2019 Laporan Keberlanjutan 2019 2 2017 2018 2019 Pendapatan Usaha Pembayaran Pajak Penghasilan Revenues Income Tax Payment (dalam miliar Rupiah) 2.936 (dalam miliar Rupiah) 89,42 89,43 (In billion Rupiah) 2.783 (In billion Rupiah) 75,81 2.474 2.474,97 PT Total Bangun Persada Tbk PT Total 75,81 2019 2019 2017 2018 2019 2017 2018 2019 Jumlah Dividen yang Didistribusikan Total Dividend Disbursed 170,50 153,45 (dalam miliar Rupiah) (In billion Rupiah) 136,40 136,40 2019 2017 2018 2019 Sosial & Konsumen Social & Customer Jumlah Program Pengembangan Sosial Customer Number of Social Development Satisication Index Programs (dalam %) 2019 Sustainability Report (in %) 82,39 80,50 18 80,17 18 7 6 82,39 2019 2019 3 2017 2018 2019 2017 2018 2019 PT Total Bangun Persada Tbk PT Total Jumlah Penyaluran Dana CSR bidang Pengembangan Sosial dan Kemasyarakatan Funds Allocated for the Corporate Social Responsibility Program Rp Rp Rp 1.244 1.243,72642 1.243,721.273 juta / million juta / million juta / million 2017 2018 2019 Hasil Penilaian Penerapan Tata Kelola Berkelanjutan Assessment Result on Sustainable Governance Implementation Skor dan Predikat Hasil Penilaian atas Implementasi GCG berdasarkan Kriteria ASEAN CG Scorecards Score and Predicate for Assessment on GCG Implementation based on ASEAN CG Scorecard Criteria 72,82 73,53 79,96 2017 2018 2019 Pencapaian Kinerja Keberlanjutan 2019 2019 Achievement of Sustainable Performance Ketenagakerjaan 333 Manpower Jumlah Pejabat Senior 250 Laki-laki 241 Number of Male Senior 241 2017 2018 2019 Employees 2019 Jumlah Pejabat Senior 50 Perempuan Number of Female Senior 41 Employees 42 41 2019 2017 2018 2019 Jumlah Tenaga Kerja Lokal Jumlah Tenaga Kerja Asing Total Local Workforce Jumlah Tenaga Kerja Asing 7.942 7.685 6.476 7 7 6 Laporan Keberlanjutan 2019 2017 2018 2019 2017 2018 2019 4 Jumlah Pekerja Rasio Remunerasi Pegawai Tetap di Tingkat Number of Employees Terendah terhadap Upah Minimum Regional Ratio of Remuneration of the Lowest Level Permanent Employees to the Regional Minimum Wage 1.396 1.221 1.085 2017 2018 2019 1,1 1 PT Total Bangun Persada Tbk PT Total 2017 2018 Jumlah Pekerja Laki-laki 2017 1.245 Number of Male 1 Employees 2018 1.087 2019 2019 957 Pelatihan dan Pendidikan (Mandays) Jumlah Pekerja Training and Education (Mandays) Perempuan 2017 151 Number of Female Employees 2018 134 3.219 2019 2.278 128 1.831 2017 2018 2019 Lingkungan Environmental Penggunaan Energi Energy Use Konsumsi Listrik (KWH) Electricity Consumption (KWH) Daya / Power 2019 Sustainability Report 1.575.780 1.540.750 1.577.570 Properti Property 2017 2018 2019 Daya / Power 131.000 165.493 92.249 90.968 5 2017 2018 2019 Bangun Persada Tbk PT Total Daya / Power 197.000 Kantor Pusat Head Office 125.662 118.104 117.495 2017 2018 2019 9.836 7.179 4.852 Properti 2017 2018 2019 Property Konsumsi Air 1.762 2.429 2.669 (m3) Water Kantor Pusat 2017 2018 2019 Consumption Head Office (m3) Konsumsi Air Recycle (m3/tahun) Recycled Water Consumtion (m3/year ) 3.329 5.758 7.293 2017 2018 2019 Pencapaian Kinerja Keberlanjutan 2019 2019 Achievement of Sustainable Performance PENGHARGAAN & SERTIFIKASI 2019 2019 Awards & Certifications Penghargaan / Awards Tanggal No Penghargaan / Awards Kategori / Category Perolehan / Date Penyelenggara / Organizer Received Penghargaan Platinum dalam The Indonesia Corporate 22 Februari 2019 / Secretary & Corporate Communication Award – IV – 2019 February 22, 2019 1 Non Finance - Public Company / Platinum Award in the Indonesia Corporate Secretary & Corporate Communication Award – IV – 2019 Penghargaan Platinum untuk Peringkat Pertama dengan Sektor Konstruksi Bangunan nilai 97,7 dan level A dalam Indonesia Corporate Social – Perusahaan Publik / Building 7 Maret 2019 / 2 Responsibility Award III 2019 / Platinum Award for First Construction Sector - Public March 7, 2019 Rank with the score of 97.7 and level A in the Indonesia Company Corporate Social Responsibility Award III 2019 Economic Review Penghargaan The Best of The Best dalam Indonesia CSR Perusahaan Publik / 7 Maret 2019 / 3 Award – III – 2019 / The Best of The Best Award in the Public Company March 7, 2019 Indonesia CSR Award – III – 2019 Penghargaan Platinum THE BIG – 3 untuk Peringkat Ketiga dengan nilai 85,5 dan level A dalam Indonesia Sales & Konstruksi Gedung – Perusahaan 22 Maret 2019 / 4 Marketing Award III 2019 / THE BIG - 3 Platinum Award Terbuka / Building Construction - March 22, 2019 with the score of 85.5 and level A in the Indonesia Sales & Public Company Marketing Award III 2019 Penghargaan Juara 3 Pemasangan Scaffolding Bulan Keselamatan dan Kesehatan Kerja (K3) Provinsi DKI Jakarta 1 April 2019 / 5 Tahun 2019 / 3rd Place Award for Scaffolding Installation - April, 1 2019 in the 2019 Occupational Health and Safety (OHS) Month, Dinas Tenaga Kerja dan DKI Jakarta Province Transmigrasi Provinsi DKI Laporan Keberlanjutan 2019 Jakarta / Department Penghargaan Juara 2 Pemasangan APD dan Full Body of Manpower and Harness Bulan Keselamatan dan Kesehatan Kerja (K3) Transmigration Provincial Provinsi DKI Jakarta Tahun 2019 / 2nd Place Award 1 April 2019 / 6 6 - Government of DKI Jakarta for Personal Protective Equipment and Body Harness April, 1 2019 Installation in the 2019 Occupational Health and Safety (OHS) Month, DKI Jakarta Province Penghargaan The Best Human Capital pada The Indonesia Sektor Konstruksi Bangunan Human Capital Award – V – 2019 / The Best Human – Perusahaan Publik / Building 16 Mei 2019 / 7 Economic Review Capital Award in the Indonesia Human Capital Award – V Construction Sector - Public May 16, 2019 – 2019 Company The Best Supplier Relationship pada The Asian Banker Business Achievement Awards 2019 – The Banker’s Choice 30 Mei 2019 / 8 Awards / The Best Supplier Relationship in The Asian The Asian Banker May 30, 2019 Banker Business Achievement Awards 2019 – The Banker’s Choice Awards Penghargaan The BIG – 2 Gold Award The Best in Finance Sektor Konstruksi Bangunan PT Total Bangun Persada Tbk PT Total dalam The Indonesia Finance Award – II – 2019 / The BIG - – Perusahaan Publik /