Volvo car UK LTD – Technologies Now & the future Lee Berrell Volvo Aftersales Business Development manager Technology, Safety & Repairability Volvo brand philosophy – safety vision “Cars are driven by people, the Volvo 2020 vision is that, guiding principle behind everything “Nobody shall be seriously injured or we make at Volvo, therefore is and killed in a new Volvo” must remain, safety” Meet Thor our main man / CTD Assar Gabrielsson Gustav Larson 1924 (Founding Father’s of Volvo Car Corporation) Putting the Customer First is what we do but Does volvo really put the car occupants first? The all new XC90 body structure (spa) SAFETY IS OUR HERITAGE SAFETY • 1927 – Safety Glass widescreen with automatic wipers • 1944 – Laminated windscreens • 1959 – 3 point seat belts • 1966 – Crumple zones front & rear • 1966 – Child safety locks • 1967 – Rear safety belts • 1973 – Collapsible steering column • 1987 – Driver airbag • 1991 – SIPS (Side Impact Protection System) • 1998 – WHIPS + Inflatable Curtain • 2004 – BLIS (Blindspot Information System) • 2006 – Personal Car Communicator • 2008 – City Safety • 2012 – Pedestrian Airbag • 2013 – Pedestrian and Cyclist Detection • 2014 – Autonomous Parking • 2016 – Pilot Assist up to 80mph on S90 & V90 WHIPS – whiplash protection system Reduces the effects of whiplash in low speed rear end collisions. putting the customer first - in the aftermarket • 80 Volvo Approved Bodyshops supporting 123 Dealers & Our 2020 vision • Replicating the Volvo safety message in the aftermarket • Technology & Safety systems evolving at a rapid rate • Network repair capability & Capacity • The important basics, each site working with trained Volvo technicians, VIDA methods, genuine parts, competence of technicians & Highest quality of labour in Volvo workshops • Duty of care to our Volvo car owners • Right first time repairs – Preparing the car for the next accident • Continued evolvement – Never before has an approved bodyshop network been more crucial to our brand • Repair guarantee certificates • Feefo award for consistently high quality repairs, customer service & Exceptional experiences Keeping our customers safe is crucial to us 2018-11-14 TO CHANGE THIS TEXT, USE “INSERT” RIBBON AND “HEADER/FOOTER” BUTTON. REMEMBER SECURITYCLASS. 10 Volvo Network Penetration Repairs 2012 – 2020 Repair Volumes 12,000 10,000 10,000 9,000 8,000 8,200 7,420 7,706 6,688 6,000 5,446 4,000 3,094 Repairs 2,000 2,545 0 2012 2013 2014 2015 2016 2017 2018 2019 2020 11 Volvo Network Penetration % 2012 – 2020 Penetration % 30% 27% 28% 25% 25% 26% 23% 24% 20% 20% 15% 12% 10% 10% 5% 0% 2012 2013 2014 2015 2016 2017 2018 2019 2020 12 Bodyshop magazine - vehicle manufacturer of the year award winners 2015, 2016 & 2017, 2018? ABP club Body & Paint programme of 2017. 2018? 14 SAFETY WHEN IT COMES TO SAFETY, WE MEAN BUSINESS Our range of innovative safety technologies – collectively known as ‘IntelliSafe’ – supports Volvo drivers in their daily driving, protects them in the event of an accident, and helps to prevent accidents in the first place. But our commitment to safety means more than keeping people protected. It also serves to lower insurance premiums, reduce repair costs, and increase overall productivity – by keeping your employees on the job. what makes us no.1 in vehicle safety? 3 adults got out of this car suffering only cuts and bruises THE IMPORTANCE OF THE CORRECT REPAIR METHOD ……………… New car Same car repaired Deployment Time tsunami 18 THE constantly evolving volvo product range The new polestar 1 – sports coupe Polestar 1 • Launched in 2017 - Ready for production 2019 • Electric performance car – Plug in Hybrid / Petrol engine • Electro-mobility • Triple battery set up • 600 hp & Torque of 1,000 NM & 3,500 rpm • 150 kilometre electric range • Planetary gear sets – Acceleration & Stability - Curves • Carbon fibre & Steel • Lightness, torsion, rigidity & Precision engineering • The Dragonfly – Carbon Fibre Reinforced Polymer • Great characteristic's & Avante garde design • Polestar 2 & 3 21 Electronic vehicles – the future • We don’t just focus on safety • Enviroment – 25% - 2025 – XC60 T8 – Progressive - Impact • Core to our global brand strategy • By 2019 = All combustion engines, supplemented by electric prepulsion • First VM to make this commitment • Between 2019 & 2021 – 5 pure electric models • By 2025 = 1 million twin engine / All electric cars • 50% of global sales • Mild hybrid, Plug in hybrid & Battery electric (pure hybrid) • The time is now 22 Volvo Plug - in Hybrid – 2019 & beyond Volvo Dealers have a certificated NICA Technician, who are responsible for this car in the workshop NICA – Nominated Person In Control Of Work Activity. Volvo Approved Bodyshop’s in 2019 also. ADAS - drive me project - Autonomous driving Volvo autonomous - drive me project • Launched in 2013 • Progression of project from professionals to real life families in 2017 • Real life situations, roads & People = Real data • Gothenburg, Sweden as a start point • First large scale project • Unsupervised driving experience • The brain is reliant on full visuals / 360 around the car • Glass, grille, bumpers, side mirrors & Windscreens • 28%, 28% & 40% • Protecting people, saving lives & Making life easier……It’s in our DNA • Fully autonomous by 2021 • A crash free future... • Do we have any volunteers? 25 The hain & simonovskis families – ctd 26 The Future Thank you for your time.