A Guide for Patients and Visitors to Northampton General Hospital NHS

A Guide for Patients and Visitors to Northampton General Hospital NHS

www.northamptongeneral.nhs.uk Telephone (01604) 634700 (01604) Telephone Departments Wards NN1 5BD NN1 Accident and Emergency D Althorp S Antenatal Outpatients K Abington E Northampton Audiology K Alle bone C Billing House W Balmoral L Cliftonville Biochemistry H Becket D Blood Taking Unit K When you arrive at the hospital please follow letters on signage to the area you require Centre for Elderly Medicine R Benham C NHS Trust NHS Chapel E Brampton R Chest Clinic D Cedar A Billing Road C Child Development Centre L Billing Road Creaton C Entrance liftonville Children’s Hearing Clinic K Collingtree A General Hospital Hospital General Children’s Outpatients K U Compton S Chiropody U Shop Disney M Cripps Centre J Dryden C Northampton Northampton T Day Surgery Unit K R W Vehicle Eleanor C Dermatology K Entrance Emergency Assessment Unit D Diabetes Centre J Q Finedon D Discharge Lounge (Victoria) S 5 visitors to to visitors S P5 Gosset M Echocardiography C Cliftonville Hawthorn A ENT K HDU (High Dependency Unit) C Eye Unit L Cliftonville Cheyne Walk Entrance Head and Neck S patients and and patients Forrest Centre B Entrance N Fracture Clinic D Holcot R ne Walk G Genitourinary Medicine R D ITU C y y Gynaecology Unit S 4 Kn ig htley S A guide for for guide A P he C Gynaecology Day Care Unit S Paddington M C Gynaecology Emergency S i ry Robert Watson L Gynaecology Endoscopy S Shop at Rowan A LM A odi Gynaecology Outpatients K Sandringham L E B School of P Haematology G H Singlehurst L Hand Therapy D West F Entrance Spencer S Heart Centre C 2 Stroke Unit (located on Holcot Ward) R Human Resources Q South Sturtridge (Labour ward) M Integrated Surgery B 1 Vehicle 3 F Entrance Talbot Butler G Limb Centre W Entrance Victoria S Manfield Day Case A 1 Willow A Maternity Day Unit L K 3 P P 2 Windsor L Maxillofacial Unit & Orthodontics R P ighfield Me dica l Illust rati on J Restricted public access. J H Medical Outpatients K See notices for hours of access Public Facilities Main Theatres Admissions Unit F Accessible Toilets A E D K T Minor Injuries & Minor Illnesses D Mortuary and Chapel of Rest H Bedford Road Baby Change A E K L T Neurophysiology J Changing Places toilet E Nuclear Medicine E Highfield Clinical Care Centre i Main Reception D Oncology Centre N Out of Hours GP Services Pain Relief Clinic S Physiotherapy Outpatients Service Restaurants: PALS and Bereavement Service R Further information available P Speech and Language Therapy Café Royale D Nutrition and Dietetics Pathology G from the Trust Website at Cliftonville Restaurant E Location Map Midsummer Meadow Pre-operative Assessment K www.northamptongeneral.nhs.uk Public Car Park Shops: Radiology (X-ray) D Friends of NGH E Rapid Access Chest Pain D Optician (Eye to Eye) L Researc h a nd De ve lop me nt J WRVS E T Respiratory Laboratory D In main public areas RESTART F 5 Telephone Rheumatology C P Travel Office D Disabled Building Main Pick up & Public Car Park Charitable Fund Office Pharmacy Lift Stairs R Training and Development Q Please Remember Parking Entrances Entrances Set down Number Board Room Urogynaecology S T Committee Room 1&2KJH 2008map KJH 2012 Parking The Trust operates parking enforcement. Notices will be issued Getting Here for illegal and unpaid parking, please check with the travel office By Car - Travel towards Northampton town centre and then follow Parking at the hospital is a significant problem between 9.00am next to main reception or telephone (01604) 545966 for further the hospital signs. and 4.00pm. We urge everyone to use public transport if possible information. or arrange to be dropped off. Each entrance has a drop off and For longer term parking, a weekly ticket may be purchased from By Bus - Bus numbers 5 and 5a run from Greyfriars bus station collection point as well as designated parking spaces for Blue Badge the travel office, area D (with a letter of authorisation from the and stop on the Billing Road near to the main entrance to the holders. 30 minute marked bays are for 30 minute parking only. ward), except Pay on Foot parking i.e. Car Park 1. hospital, bus number 20 also stops outside the hospital. We are unable to guarantee the availability of car parking spaces. Parking spaces for registered disabled (blue badge scheme) Therefore you should allow plenty of time before your appointment. permit holders are free of charge but NOT in the Pay on Foot By Rail - Northampton railway station is approximately 1/ mile 2 If you cannot park at the hospital, there are public car parks in the parking areas. west of the town centre and 1 mile from the hospital (follow road town centre or in Bedford Road, a short walk away. A Pay & Display signs to General Hospital). There is a taxi rank at the station. Wayfinding and Signposting and Pay on Foot system operates in the hospital car parks and the charges are displayed. Pay & Display ticket machines do not give To help find your way around the hospital has been divided For more information about travelling to the hospital, please change Pay on Foot ticket machines do. (Car Park 2 is for staff only into 19 areas A - W. The map shows the main departments contact our travel information office (01604) 545966 and 544600. between the hours of 7.30am and 3.00pm). and wards alongside the area they are in. When you come to the hospital, each lettered area is signposted throughout, so all you need to do is follow the signs to that area and then to the NGH002 Updated May 2012 department you require. About Us Chaplaincy Infection Prevention and Control Medicines Our aim is to deliver the safest, most clinically effective The hospital has a chapel on site, situated on the main Prevention of infection is very important to the hospital When you come to hospital please bring all your acute services in the country, focused on the needs of hospital street in area E. and we encourage all visitors to play their part by not medicines with you - not only prescribed tablets and the patient. We provide a full range of acute clinical ser- visiting if you are unwell. With so many poorly people capsules, but also liquids, inhalers, drops, creams If you would like to speak to one of the hospital vices from Northampton General Hospital and Danetre in hospital we would ask you not to visit with young etc. and any products you have bought including Chaplains please ask a member of staff to contact Hospital in Daventry. We are a designated cancer cen- children unless it is absolutely necessary. Foaming complementary medicines. If you have a medication Cliftonville main reception for you. There is a Chaplain sanitiser is available at ward entrances and patient reminder card or GP repeat slip also bring this with tre and have recently invested in a number of additional on-call day and night. If you would prefer to see your specialist services, including inpatient renal services bed spaces for everyone to use as a quick and easy you. Let staff know if you are allergic to anything. own faith leader, staff will be glad to help you do this. alternative to hand washing. and interventional cardiology. All elective inpatients and Services are held regularly in the hospital chapel, emergency admissions are screened for MRSA. As part please ask your nurse for details. Hygiene and cleaning are important aspects of Shops of our work to improve clinical outcomes we are taking infection prevention that can be difficult on such a The WRVS have shops at the south entrance area part in a national patient safety programme and have large site. We hope people will understand if they Charitable Fund E and Billing Road entrance area T where you can invested in systems to capture patients views on the cannot always visit at times when cleaning needs buy newspapers, magazines, stamps, cards, gifts, service we provide. We understand that sometimes a The Charitable Fund manages all monies that are to be carried out. Ward staff can contact a member confectionery, drinks and toiletries. small change can make a big difference for our patients. donated to NGH. The Charitable Fund is completely of the Infection Control Team on extension 5785 if anyone would like advice on relevant aspects. We separate from the NHS and the hospital trust. The Friends of NGH shop is located in area E. The are in area G. Access for Disabled People Charitable donations are used in a variety of ways shops sell a range of hand made baby clothes and to help make the hospital a better place for patients, Interpreters and Translation small gifts, second hand books, bric-a-brac, games Where possible the hospital provides access to visitors and staff. If you would like to find out more and other items. If you, or someone you know, need a foreign language everyone. However, to help make your visit as about making a donation or fundraising for the hospital or sign language interpreter to accompany you to an Fresh flowers arranged in oasis, artificial flowers or comfortable as possible, it would be helpful to hospital please contact the Charitable Fund Office on (01604) staff if you could advise the clinic or ward of any appointment/consultation, please be sure to notify the a small plant are acceptable on all adult wards. No 545091 or www.nghgreenheart.co.uk additional needs you may have before your visit.

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