Hertfordshire Adult and Family Learning Service Hertfordshire Adult & Family Learning Service HAFLS Learning opportunities in Hertfordshire Version 5. July 2017 For more information about HAFLS and courses: 01992 556194 [email protected] www.hertfordshire.gov.uk/hafls For regular updates like us on Facebook and follow us on Twitter: @HAFLS Facebook.com/HAFLSHCC HAFLS is committed to offering impartial information, advice and guidance on learning, volunteering and employment opportunities. In March 2015 HAFLS was awarded the MATRIX Quality Standard Accreditation for detailed and clear information, advice and guidance. CONTENTS Support Services 1 Countrywide Services 3 Broxbourne & East Herts 7 Dacorum 10 Welwyn Hatfield 12 St Albans & Hertsmere 13 Stevenage & North Herts 15 Watford & Three Rivers 17 Useful Links 20 HAFLS believes everyone should have an equal opportunity to learn and achieve in a safe and secure environment. For more information on equalities and staying safe please contact: 01992 556194 [email protected] SUPPORT SERVICES Support for speakers of English as a second language Herts Interpreting & Translation Service (HITS) Provides language support services (telephone and face-to-face interpreting, translation, audio recordings, language assessments) for Health Trusts, Local Authorities, non-statutory sector organisations, commercial and private clients throughout Hertfordshire, Bedfordshire, Buckinghamshire, Oxfordshire and beyond. 01442 867212 [email protected] www.hertsinterpreting.org Language Line A telephone service available 24 hours, 365 days a year. 0800 1692879 [email protected] www.languageline.com/uk/solutions/interpretation Financial and benefit advice Money Advice Unit The Money Advice Unit is part of Hertfordshire County Council’s Adult Care Services. It provides useful information about benefits and debt advice can be found on its website: www.hertfordshire.gov.uk/benefits including: • Families and benefits • Maternity and benefits • How to manage your debts – a Self-help Pack. • Disability and illness • Housing rent and council tax • Carers • Employment and job seeker 01438 843 456 [email protected] Hertsdirect Benefit Advice www.hertfordshire.gov.uk/services/adult-social-services/money-and-benefits-advice/ Child Benefit Office To claim or get information about Child Benefit 0845 302 1444 www.gov.uk/child-benefit 1 Citizens Advice Free and confidential information and advice on a wide range of issues including benefits, debt, housing and legal issues. Details of local CAB on www.hertfordshirecab.org.uk or phone Hertfordshire County Council on 0300 1234040 or 01923 471555. To access the online Citizens Advice Bureau service, visit www.adviceguide.org.uk National Debtline Helpline offering free, impartial and confidential advice on managing your debts. 0808 808 4000 (Monday to Friday, 9am to 8pm; Saturday 9.30am to 1pm) There is also a 24-hour voicemail service which can be used to request an information pack or factsheet or visit www.nationaldebtline.org Consumer Credit Counselling Service (CCCS) CCCS is a registered charity offering free, confidential advice and support to anyone who is worried about debt. You can use the websites ‘Live Chat’ function or call its freephone helpline 0800 138 1111 (Monday to Friday, 8am - 8pm ; Saturday 8am to 4pm) to speak to a debt counsellor or visit their website www.cccs.co.uk The CCCS also operates a specific mortgage arrears helpline, which is available on 0800 975 9558 DWP - Jobcentre Plus Information on looking for work and how to claim benefits for people of working age. www.jobcentreplus.gov.uk Hertfordshire residents can claim income support and employment and support allowance by phone via a contact centre on 0800 055 6688 Mental Health Support MIND Visit the Hertfordshire Mind Network website to gain access to services that include managing anxiety/anger, crisis support, one to one support and counselling. www.hertsmindnetwork.org 2 COUNTYWIDE SERVICES Hertfordshire Adult and Family Learning Service (HAFLS) Room 145, County Hall, Pegs Lane, Hertford, SG13 8DF 01992 556 194 [email protected] www.hertfordshire.gov.uk/hafls HAFLS (part of Hertfordshire County Council) provide quality courses for Hertfordshire’s adults and families. Courses include: English & maths qualifications, Employability, ICT, English language and several courses for parents to learn with their children. Hertfordshire Care Providers Association (HCPA) HCPA Ltd, Attimore Barns, Ridgeway, Welwyn Garden City, Herts, AL7 2AD 01707 536 020 [email protected] www.hcpa.info HCPA offer learning through their SMILE programme aimed at enhancing the well-being of individuals. LearnDirect: The UK’s largest provider of skills, training and employment services. 0800 101 901/01707 537 400 www.learndirect.com Guidepost Trust Willow Tree House, Two Rivers, Station Lane, Witney, Oxfordshire, OX28 4BH 01920 484 946 [email protected] www.guideposts.org.uk Guideposts is a multi-disciplinary social care & mental health charity, focused upon PEOPLE and their well-being. Develop 01525 408080 [email protected] www.developebp.co.uk Develop is a not-for-profit organisation that delivers a comprehensive range of education and training programmes. SOVA 020 7833 6733 [email protected] SOVA is a charity that works in the heart of communities in England and Wales to help people steer clear of crime and to live healthier lives. 3 The Workers Educational Association (WEA), Eastern Region WEA Eastern Region, Cintra House, 12 Hills Road, Cambridge, CB2 1JP 01223 417320 (Monday to Friday 8:30am to 4:30pm). Freephone line 0800 3281060 (Monday to Friday 10am to 3pm) [email protected] www.eastern.wea.org.uk WEA offer several leisure courses, visit their website for more information. ZINC Arts Zinc Arts Centre, High Street, Chipping Ongar, Essex CM5 0AD 01277 365 626 [email protected] www.zincarts.org.uk ZINC offer a range of courses such as Drama, Dance, Visual Art, Catering and Employability. ZINC specialises in working with individuals with learning disabilities. HACRO 62-72 Victoria Street, St Albans, AL1 3XH 01727 854727 [email protected] www.hacro.org.uk HACRO offers in-community and in-prison courses to offer support for offenders, potential offenders and their families to manage positive change in their lives. The Prince’s Trust Premier House, 1-5 Argyle Way, Stevenage, SG1 2AD 0800 842 842 www.princes-trust.org.uk Enterprise: Training and mentoring support, as well as funding and resources for people aged 18 to 30 to work out if their business ideas are viable and whether self-employment is right for them. Get into: Short vocational courses for 16 to 25-year-olds that develop skills in a specific sector. Get Started: Fun, short courses for 16 to 25-year-olds run by professional tutors in everything from science to customer care. Team: A free 12-week personal development course for 16 to 25-year-olds, offering work experience, qualifications, practical skills, community projects and a residential week. 4 British Red Cross UK Office 44, Moorfields, London, EC2Y 9AL (Closest office): Baker Street, Hertford, SG13 7HT 01992 586609 [email protected] / [email protected] www.redcross.org.uk British Red Cross offer courses in First Aid. Hertfordshire Mind Network Locations in different parts of the county and contact numbers available at - www.hertfordshiremind.org/contact 02037 273600 [email protected] www.hertfordshiremind.org HMN offer courses to individuals with mental health difficulties in Mindfulness, Employability, Art, Music, Yoga, Managing Depression and many more. University of the 3rd Age (U3A) 19 East Street, Bromley, BR1 1QE 020 8466 6139 www.u3a.org.uk U3A offer courses for retired and semi-retired individuals. SPS Training Solutions Ltd Stevenage 17F Park Place, Stevenage, Hertfordshire, SG1 1DU 01438 537000 [email protected] Hertford Centurion House, Suite 3, 31/43, Bircherley Street, Hertford, SG14 1BU 01992 257000 [email protected] Hatfield 19-25 Salisbury Square, Old Hatfield, Hatfield, AL9 5BT 01707 537400 [email protected] www.sps-training.com SPS offers a wide variety of services which includes information and advice from industry professionals, qualifications in everyday skills like maths, English and IT, vocational qualifications and apprenticeships in lots of industries and short courses in subjects from software packages to languages. 5 Groundwork Hertfordshire Mill Green, Hatfield, AL9 5PE (Hertfordshire office) 01707 260129 [email protected] www.groundwork.org.uk/east Groundwork delivers ‘Grow it, Cook it, Share it’ family learning courses. Families learn how to grow their own fruit and vegetables as well as how to prepare healthy dishes with the home grown produce. Carers in Hertfordshire (CiH) The Red House, 119 Fore Street, Hertford, SG14 1AX 01992 586969/ 01992 586959 [email protected] www.carersinherts.org.uk CiH provide support to carers through a variety of activities. SSG Services Unit A, West Wing Frigoscandia House, Wolseley Road, Woburn Road Industrial Estate, Kempston, Bedford, MK42 7EF 01234 340782 [email protected] www.ssgservices.org SSG offers the most industry relevant training programmes available for young people and adults at every stage of their learning journey. It works across Hertfordshire and Bedfordshire to deliver traineeships, apprenticeships and bespoke employability training packages including