General Information C.P. Seven Eleven Public Co., Ltd. (çthe Companyé) is the flagship company in marketing and distribution group of business of Charoen Pokphand Group. The company has its main business in convenience store in Thailand, named ç7-Elevené, and large scale retail store (çSupercentreé) in The Peopleûs Republic of China, named çLotus Supercenteré, as well as other related businesses such as bill payment collection, manu- facturing and sale of frozen foods and bakery, sale and maintenance of retailing equip- ment. The Company head office is at 283 Siboonrueng Building 1, Silom Road, Kwaeng Silom, Khet Bangrak, Bangkok 10500, telephone 0-2677-9000, fax. 0-2631-1082, public company limited registration number 649, homepage www.7eleven.co.th Summary of Financial Information C.P. Seven Eleven Public Company Limited and Subsidiaries For fiscal years ending 31 December 2001 to 31 December 2003 2001 2002 2003 Consolidated Financial Information (million Baht) 1. Net Sale and service income 31,550 43,765 58,382 2. Total revenue 33,263 45,918 61,030 3. Net profit 925 964 1,339 4. Net cash provide from operating activities 1,772 3,841 3,227 5. Total assets 14,228 17,305 21,712 6. Total liabilities 8,404 10,901 12,953 7. Total shareholdersû equity 5,824 6,404 8,759 Share Information (Baht) 1. Book value per share 29.12 16.01* 21.36 2. Earnings per share 4.63 2.41* 3.27 Financial Ratios (%) 1. Gross margin 18.65 18.70 18.71 2. EBIT margin 4.02 3.07 3.26 3. Net profit margin 2.78 2.10 2.19 4. Return on total assets 7.13 6.12 6.87 5. Return on total shareholdersû equity 18.76 15.77 17.67 Note: * In 2002, the company registered change in shareûs par value from 10 Baht per share to 5 Baht 1 From Our Heart...Every Time Noon Morning Sunset Rainy... or Any Season Afternoon 2 Full Moon Evening Star Dark Moon At dawn Yesterday, today and everyday The clock continues to tick in the ever-pressing society. Convenience and timesaving are what everyone yearns for, No matter near or far and everywhere, We pass on to you our sincere friendship Every morning, every afternoon, evening or even night For happiness in the society and community. 3 Message from the Chairman and the Chief Executive Officer Over the past 14 years, C.P. Seven Eleven Public Company Limited has operated its business aiming to provide services through its convenience store network, modern product selection and high quality of services. At the same time, the Company has continuously striven to improve its service format for more efficiency, prompt services, and cope with changes. We look forward to offer our customers with superior inclusive services in a warm and Thai friendly manner. Since 2002, the Company has joined with the PTT Public Company Limited to open 7-Eleven store as an alternative choice of providing convenience at PTT gas stations. We successfully expanded our PTT store network rapidly to achieve 202 stores in 2003. This has led to another step forward to business sustainable growth as well asa mutual benefit between the two alliances. In 2003, we changed the well-accepted ç7-Todayé bookstores to be çBook Smileé for a better market positioning. In addition, we experimented to operate the new çBook Smileé in attachment to 4 our existing 7-Eleven stores, which resulted in a positive sales growth. We target to implement this new model to reach 100 additional stores within the next two year. To further develop 7-Eleven business, we set our target to eventually be a çConvenience food storeé by emphasizing on food products to better serve customersû needs, enhance profitability and differentiate ourselves from competitors. As at the end of 2003, 7-Eleven network reached 2,397 stores nationwide as a result of rapid growth in store expansion and customer acceptance. Moreover, the management adherence to a Total Quality Management (TQM) concept has led to improving operational efficiency as well as bringing executives and employees to harmony. Organizational culture, leadership, and value activities help supporting companyûs competitive advantages in retail convenience business. Nonetheless, the Company realizes in social responsibility to higher standard of living and education. In 2003, we sponsored the ç7 Book Awardé project to promote awareness and acquisition of knowledge in Thai literature value. The 7-Eleven and Book Smile extensive network also help distributing books and publications to support the campaign with a hope to raise reading habit among Thai young generation. C.P. Seven Eleven Public Company Limited can successfully reach its objectives because of trustfulness from our customers, business partners, shareholders, staffs and employees, who commit to bring best benefit to us. The Company would like to take this opportunity to be thankful for all stakeholders, in particular our shareholders and the public, in supporting us. We will continue to put all efforts serving all stakeholders, step forward to reach further success together based on our superior inclusive services, as well as create happiness among Thai companions in our society. Mr. Dhanin Chearavanont Mr. Korsak Chairasmisak Chairman Chief Executive Officer 5 Board of Directors Lieut. Suchai Jaovisidha Independent Director and Chairman of the Audit Committee Mr. Pridi Boonyoung Independent Director and Audit Committee Mr. Padoong Techasarintr Independent Director and Audit Committee Mr. Dhanin Chearavanont Chairman Mr. Korsak Chairasmisak Director and CEO Mr. Athueck Asvanund Director 6 Mr. Umroong Sanphasitvong Director Mr. Supakit Chearavanont Director Mr. Narong Chearavanont Director Mr. Prasert Jarupanich Director Ms. Yoon Chiang Director Mr. Pittaya Jearavisitkul Director and Deputy CEO Mr. Piyawat Titasattavorakul Director and Managing Director 7 Director and Management Biography Lieut. Suchai Jaovisidha 63 years Mr. Athueck Asvanund 52 years Position Independent Director and Chairman of the Audit Position Director* Committee Education LL.M ( Specialized in international Legal Studies). Education - Bachelor Degree in Economics, New York University, USA London University - Certificate in the Orientation Program in the US - Degree from National Defence College of Legal System, Law Centre,Georgetown Thailand 366 University. Washington D.C. Experience - Bachelor Degree in Laws (honor), Thammasat Presents Executive Committee Krung Thai Bank Plc. University Chairman Experience Road Accident Victims Protection Co., Ltd. Presents Vice Chairman and Group Counsel Telecom Asia 1995-2000 Director-General, Department of Internal Trade Corporation Plc 1993-1994 Director-General, Department Of Intellectual Group General Counsel Charoen Pokphand Group Property Director United Broadcasting Corporation Plc Relationship - Director TA Orange Co., Ltd. Relationship - Mr. Pridi Boonyoung 65 years Position Independent Director and Audit Committee Mr. Umroong Sanphasitvong 50 years Education - Master Degree in Laws, Yale University USA Position Director* - Bachelor Degree in Laws, Thammasat University Education - Master Degree in Business and Administration, - Degree from National Defence College of Thammasat University Thailand - Bachelor Degree in Business and Experience Administration, Thammasat University 1997-1998 Director-General, Treasury Department Experience 1996-1997 Director-General, Customs Department 2001-Presents Director Telecom Asia Corporation Plc. 1993-1995 Director-General, The Comptroller Generalûs Deputy Group CEO Charoen Pokphand Group Department 1999-Presents Director Vinylthai Plc. Relationship - Relationship - Mr. Padoong Techasarintr 63 years Mr. Supakit Chearavanont 39 years Position Independent Director and Audit Committee Position Director* Education - Bachelor Degree in Business and Administration, Education - Bachelor Degree in Business and Thammasart University Administration, New York University, U.S.A. Experience Experience 1995-1998 Executive Director Siam City Bank Plc. Presents Chairman Chia Tai Enterprise International Ltd. 1994-1995 Director-Vice President Siam City Bank Plc. 2003-Presents Director Telecom Asia Corporation Plc Relationship - TA Orange Co., Ltd. 2000-Presents Chairman of the Executive Committee Mr. Dhanin Chearavanont 64 years Telecom Holding Position Chairman 1998-Presents Chairman United Broadcasting Corporation Plc Education - Degree from National Defence College of Relationship Mr. Dhanin Cheravanontû s son and Thailand Mr. Narongûs brother - Commercial School, Hong Kong - Shantou Secondary School, China Mr. Narong Chearavanont 38 years Experience Position Director* 1993-Presents Chairman Telecom Asia Corporation Plc. Education - Bachelor Degree in Finance and International 1989-Presents Chairman and CEO Charoen Pokphand Business, New York University, U.S.A. Group Co., Ltd. Experience Relationship Mr. Supakit and Mr. Narong father 2002-Presents President Shanghai Lotus Supermarket Chain Store Co., Ltd. Mr. Korsak Chairasmisak 51 years Director Ek-Chai Distribution System Co., Ltd. Position Director and CEO* Relationship Mr. Dhanin Cheravanont ùs son and Education - Bachelor Degree in Economics, Thammasart Mr. Supakitû s brother University Experience 1996-Presents Executive Vice President Charoen Pokphand Group Relationship - 8 Mr. Prasert Jarupanich 54 years Mr. Kamol Dakdidejyont 54 years Position Director* Position Vice President - Finance and Accounting Education - Program for Management Development (PMD) Education - Master Degree in Business and Administration, Harvard Business School Thammasat University - Ph. D. Industrial Engineering and