Employee Manual April 2017 150-RGL-0001 CONTENT INTRODUCTION………………………………………………………………………………………………………….. 4 WELCOME………………………………………………………………………………………………………………… 4 HISTORY……………….………………………………………………………………………………………………….. 4 PURPOSE OF THE EMPLOYEE MANUAL…..……………………………………………………………………….. 5 IMPORTANT NOTICE/DISCLAIMER …………………………..………………………………………………………. 5 POSITIVE EMPLOYEE RELATIONS…………………………………………………………………………………... 5 MISSION STATEMENT………………………………………………………………………………………………….. 6 COMPANY OBJECTIVE...……………………………………………………………………………………………….. 6 WORKPLACE COMMITMENTS………………………………………………………………………………………… 7 EQUAL EMPLOYMENT OPPORTUNITY……………………………………………………………………………… 7 AT-WILL EMPLOYMENT………………………………………………………………………………………………… 7 COMMITMENT TO QUALITY…………………………………………………………………………………………… 7 COMMITMENT TO SAFETY…………………………………………………………………………………………….. 7 EMPLOYMENT INFORMATION………………………………………………………………………………………… 7 INTRODUCTORY PERIOD…………………..………………………………………………………………………..... 7 EMPLOYEE CLASSIFICATION……………………………………………………………………………………….… 8 FULL-TIME REGULAR EMPLOYEE…..……………………………………………………………………………..... 8 PART-TIME REGULAR EMPLOYEE…………………………………………………………………………………… 8 TEMPORARY EMPLOYEE………………………………………………………………………………………………. 8 EXEMPT EMPLOYEE…………………………………………………………………………………………………….. 8 NON-EXEMPT EMPLOYEE……………………………………………………………………………………………… 8 WORK SCHEDULE……………………………………………………………………………………………………..... 8 MEAL/BREAK SCHEDULE……………………………………………………………………………………………… 8 OPEN COMMUNICATION……………………………………………………………… ………………………………. 9 EMPLOYEE RECORDS………………………………………………………………………………………………….. 9 MEDICAL RECORDS…………………………………………………………………………………………………….. 9 TERMINATION OF EMPLOYMENT…………………………………………………………………………………...... 9 EXIT INTERVIEW…………………………………………………………………………………………………………. 9 RE-EMPLOYMENT…….…………………………………………………………………………………………………. 9 COMPENSATION…………………………………………………………………………………………………………. 9 PAY PERIOD………………………………………………………………………………………………………………. 9 OVERTIME………………………………………………………………………………………………………………… . 9 SHIFT PREMIUM………………………………………………………………………………………………………….. 10 TIME RECORDING……………………………………………………………………………………………………….. 10 PAYCHECK DEDUCTIONS……………………………………………………………………………………………… 10 PAYCHECK ERRORS……………………………………………………………………………………………………. 10 BENEFITS………………………………………………………………………………………………………………….. 10 HEALTH CARE PROGRAMS……………………………………………………………………………………………. 10 WEALTH PROGRAMS……………………………………………………………………………………………………. 10 PAID HOLIDAYS…………………………………………………………………………………………………………… 10 SICK TIME………………………………………………………………………………………………………………….. 10 VACATION TIME…………………………………………………………………………………………………………… 11 JURY DUTY…………………………………………………………………………………………………………………. 11 BEREAVEMENT……………………………………………………………………………………………………………. 11 BIRTH/ADOPTION/MARRIAGE………………………………………………………………………………………….. 11 LEAVE OF ABSENCE PROGRAMS…………………………………………………………………………………….. 11 FAMILY MEDICAL LEAVE ACT (FMLA)………………………………………………………………………………… 12 MILITARY LEAVE OF ABSENCE………………………………………………………………………………………... 12 MILITARY RESERVES OR NATIONAL GUARD LEAVE OF ABSENCE……………………………………………. 12 PERSONAL LEAVE OF ABSENCE………………………………………………………………………………………. 12 Approved by:Yves Legare, Sonja Morgan 150-RGL-0001 Controlled by: Christine Maltais Rev. 1.3 / April 2017 Page 2 of 19 WORKPLACE POLICIES/GUIDELINES………………………………………………………………………………… 12 ATTENDANCE GUIDELINES……………………………………………………………………………………………... 12 DRESS CODE GUIDELINES…………………………………………………………………………………………........ 13 GENERAL RULES / STANDARDS OF CONDUCT……………………………………………………………………… 13 GENERAL RULES / STANDARDS OF CONDUCT continues………………………………………………………….. 14 DISCIPLINE GUIDELINES………………………………………………………………………………………………….. 14 DRUG-FREE WORKPLACE………………………………………………………………………………………………... 14 TOBACCO USE………………………………………………………………………………………………………………. 15 HARASSMENT / DISCRIMINATION………………………………………………………………………………………. 15 WORKPLACE VIOLENCE………………………………………………………………………………………………….. 15 ARBITRATION……………………………………………………………………………………………………………….. 16 SOLICITATION……………………………………………………………………………………………………………….. 16 HEALTH & SAFETY………………………………………………………………………………………………………… 16 WORK-RELATED INCIDENCE / ILLNESS REPORTING………………………………………………………………. 16 SECURITY CHECK…………………………………………….……………………………………………………………. 17 EMERGENCY EVACUATION……………………………………………………………………………………………… 17 SAFETY SHOE PROGRAM………………………………………………………………………………………………... 17 ADDITIONAL INFORMATION……………………………………………………………………………………………… 17 6S GUIDELINES…………………………………………………………………………………………………………….. 17 POKA…………………………………………………………………………………………………………………………. 17 COMMUNITY…………………………………………………………………………………………………………………. 17 VISITORS…………………………………………………………………………………………………………………….. 18 COMPANY STORE…………………………………………………………………………………………………………. 18 ACKNOWLEDGEMENT…………………………………………………………………………………………………….. 19 150-RGL-0001 Rev. 1.3 / April 2017 Page 3 of 19 INTRODUCTION WELCOME It is with pleasure that Leclerc Foods Ltd welcomes you to its team. Leclerc’s success has always been maintained through the professionalism of all of its employees, no matter what their task consist of. You are now part of a team whose essential preoccupation comprises of making superior quality products. The Employee Manual aims to answer the many questions you could have as a new employee. Take time to familiarize yourself with the Employee Manual and do not hesitate to contact the Human Resources department for more information. I wish you a professionally fulfilling and exciting journey as part of our company. Denis Leclerc President Leclerc Foods Ltd., HISTORY In 1905, François Leclerc plunged into the great cookie-making business adventure setting up his bakery in his very own backyard. Over the years, the business has endured both good and hard times. François Leclerc instilled in generations to come the respect for our customers’ needs and the satisfaction of producing a quality product. Our team is both deeply human and highly competitive, and knows how to combine tradition and innovation. Today, Leclerc continues to be a world-class family enterprise that distributes their products in Canada, United States, England, France, Colombia, Mexico, Caribbean Islands, Japan, Philippines, Israel, Jordan, Lebanon as well as Chile, only to name a few. Corporate Offices Research and Development 95 Rotterdam Street St-Augustin-de-Desmaures, Qc St-Augustin-de-Desmaures, Qc St-Augustin-de-Desmaures, Qc 70 Rotterdam Street 1432 Aberdeen Street 44 Park Drive St-Augustin-de-Desmaures, Qc Hawkesbury, Ont. Montgomery, PA 10444 Wallace Alley Street 440 S. 51st Ave. Kingsport, TN Kingsport, TN Phoenix, AZ 150-RGL-0001 Rev. 1.3 / April 2017 Page 4 of 19 PURPOSE OF THE EMPLOYEE MANUAL This Employee Manual has been prepared to inform you of OneSource H.R. Solutions’ and Leclerc Foods USA’s, philosophy, employment practices, and policies, as well as the benefits provided to you as a valued employee and is not intended to be a legal document. Wherever in this manual it states “company” or “Leclerc Foods”, this refers to both OneSource H.R. Solutions and Leclerc Foods USA. Leclerc Foods USA has engaged in a co-employment relationship with OneSource H.R. Solutions. What this means is there are essentially two employers: an on-site employer, Leclerc Foods USA, and an off-site employer, OneSource. From a business standpoint, OneSource is responsible for handling payroll, taxes, benefits, workers’ compensation, unemployment compensation, labor law compliance and risk management. Leclerc Foods USA manages product development and production, marketing, sales, and service. IMPORTANT NOTICE / DISCLAIMER This handbook is not a contract (either expressed or implied). While it is the company’s goal to provide informative employee guidelines, the company’s handbook is dependent on economic and other circumstances that cannot be guaranteed. For that reason, the company reserves the right to amend, alter, or make exceptions to its guidelines, policies, procedures and/or this handbook at any time. This handbook does not and is not intended to address every possible employment/employee situation. Leclerc Foods USA reserves the right to take action or make a decision that may be inconsistent with the provisions of this handbook and to address unique situations on a case-by-case basis, in Leclerc Foods USA’s discretion. Employees may not accrue eligibility for monetary benefits that they have not become eligible for through actual time spent at work. Employees shall not accrue eligibility for any benefits, rights, or privileges beyond the last day worked. No statement, either written or oral, by any company employee, officer director, a manager, supervisor, or agent of the company contrary to this disclaimer or the company’s guidelines, policies, procedures or this handbook shall have an force and effect unless it is in writing and signed by the President of Leclerc Foods USA. Should any provision in this Employee Manual be found to be unenforceable and invalid, such finding does not invalidate the entire Employee Manual, but only that particular provision. It is required that you read, sign and then return to your immediate supervisor, the “Receipt and Acknowledgment of the Employee Manual” that was given to you at your time of hire or upon implementation or significant modification. If you have not received this form, please request one from your immediate supervisor. POSITIVE EMPLOYEE RELATIONS We recognize the value of every employee to the overall success of Leclerc Foods USA. It is our sincere belief that the best and most rewarding employee-management system results from an open and direct relationship between management and the employees. While no company is free from day-to-day problems, we strongly believe we have the appropriate