September/October 2020 • Volume 108 • Number 5 THE TENNESSEETENNESSEE BANKERBANKER Tim Pettus 2020 Leaders in Banking Excellence Inductee First Farmers and Merchants Bank Columbia 2020 UH OH! DON’T BE THE NEXT D&O UH OH! IT COULD COST YOUR BANK THOUSANDS IF NOT MILLIONS OF DOLLARS. Schedule a complimentary D&O review with YOUR association’s endorsed partner. 211 Athens Way, Ste 100 Nashville, TN 37228 www.FinancialPSI.com Ted Frizen Jon Goodson A wholly owned subsidiary 865-769-8649 901-428-1807 of the Tennessee Bankers Association [email protected] [email protected] External Audit | FDICIA Compliance | Internal Audit Outsourcing | SOX 404 Compliance Compliance Testing (A-Z) | Bank Secrecy Act | Loan Review | Fair Lending | Cybersecurity UH OH! Risk Assessments | Tax | Valuation | Due Diligence in Affiliations Maybe it’s time to DON’T BE THE NEXT D&O UH OH! Responding Together Your bank, like every business, has been impacted by IT COULD COST YOUR BANK COVID-19. And it’s only the beginning. On top of your own THOUSANDS IF NOT MILLIONS challenges, you will soon face unfamiliar processes and decisions regarding debt forgiveness under the CARES OF DOLLARS. Act Paycheck Protection Program. We’d like to help. Our PYA Responds team includes CPAs, Schedule a complimentary Certified Fraud Examiners, seasoned bank auditors, and a D&O review with YOUR former bank executive, ready to support your staff. association’s endorsed partner. You’ve built a culture of “being there” for your customers. So have we. We’re committed to helping you, your customers, and our communities, get back to business. 211 Athens Way, Ste 100 Nashville, TN 37228 www.FinancialPSI.com Ted Frizen Jon Goodson A wholly owned subsidiary of the Tennessee Bankers Association 800.270.9629 | pyapc.com 865-769-8649 901-428-1807 ATLANTA | KANSAS CITY | KNOXVILLE | NASHVILLE | TAMPA [email protected] [email protected] THE TENNESSEE BANKER Published bi-monthly by the Tennessee Bankers Association COLIN BARRETT / Editor TYLER NELSON / Managing Editor IN THIS ISSUE September/October 2020 | Volume 108 | Number 5 LEADERS IN BANKING 12 EXCELLENCE Tim Pettus inducted into the 2020 class 12 Q&A WITH PHILIP CALAHAN 18 Chairman, TBA Independent Bankers Division; President & CEO, Peoples Bank & Trust Company, Manchester 18 THE SOUTHEASTERN SCHOOL THE 22 OF BANKING Thirty bankers graduate from SOUTHEASTERN SCHOOL the first virtual version of the SM school OF BANKING 22 Headquartered in middle Tennessee, Bankpak has supplied premium security products for over 37 years. Bankpak offers innovative technology paired with knowledgeable technicians to provide an excellent customer experience. Specializing in sales, service, and installation, Bankpak strives to be the preferred provider of financial and security equipment. SALES INSTALLATION SERVICE We provide high quality financial Our technicians are dependable, We are punctual, attentive, and equipment, technology, and cooperative, and experienced to ensure well-informed to provide helpful maintenance tailored to the specific an excellent customer experience during solutions for every customer need. needs of our customers. equipment installation and setup. PRODUCTS AND SERVICES: Financial Security Services Equipment Equipment • ATM Machines • CCTV (Camera) Systems Preventive Maintenance • ATM Buildings • Video Management Systems • Equipment service to guarantee • Interactive Teller Machines • Security Alarms functionality and longevity • Vaults and Vault Doors • Fire Alarms • Safes • Access Control Remote Diagnostics • Drive-Up Equipment • Bullet Resistant Material • Decrease ATM issues and downtime • Depositories by remote access • Under Counter Equipment Security Equipment Services • Remote Systems • Alarm Monitoring Customer Portal • Speaker Systems • CCTV Cloud Storage • Submit and manage service calls • Board Room Equipment through our easy-to-use interface • Low Voltage Wiring • IT Room Equipment Leased ATM Program • We buy and service the ATM. We Financial Equipment Services take care of the cash replenishment. • Cash Replenishment You enjoy the benefits. • First Line Maintenance • Second Line Maintenance 24/7 Service Available www.bankpak.com | 931-635-2864 | [email protected] MORE IN THIS ISSUE 8. From the Executive Office—Colin Barrett: Towards the future 9. TBA Online 10. On the Hill—Amy Heaslet: OFFICERS Thanks to banker outreach, new bill CHRIS HOLMES, Chairman protects against frivolous COVID-19 10 FirstBank, Nashville lawsuits ALLEN McCLARY, Chairman-Elect 16. Event Recap: TBA hosts virtual UBank, Jellico Membership Meeting H. MCCALL WILSON, JR., Vice Chairman 17. TBA Endorsed Partner—Julia Gutierrez, The Bank of Fayette County, Piperton Compliance Alliance: Financial services for hemp-related businesses STAFF 18. TBA Endorsed Partner—Andrea Heger, ADMINISTRATION Franklin Madison: Why are some COLIN BARRETT, President/CEO Americans taking a chance and skipping insurance? STACEY LANGFORD, Executive Vice President/ Chief Operations Officer 20. Guest Banker Column—DeVan Ard, Jr., 16 Reliant Bank: Growth in the midst of a STEVE CURTIS, Vice President pandemic of Information Technology SHARON JUSTICE-MCCRAY, Vice President 28. Association News: Virtual learning with TBA of Human Resources/Facilities PENNY L. POWLAS, Vice President 30. Banker to Banker: TBA members are of Administration ‘Banker Strong’ T’LANIE LUU, Member Services Specialist 34. TBA Alliance Member—Dustin Giltnane, BankPak: Emerging trends in community SANDRA JOHNSON banks: A look inside developing Training Center Coordinator technologies and electronic security CAROLINE LATHAM, Government Relations/ 36. Guest Column—Mike Blanchard, 30 Membership Manager Blanchard Consulting Group: How COVID-19 may impact compensation ACCOUNTING/INSURANCE planning ANGELA D. GRIFFIN, CPA, CGMA 38. Guest Column—Michael B. Schwegler, Executive Vice President/CFO Stites & Harbison, PLLC: The importance MIKE AILINGER, Senior Accountant to lenders of standard mortgage clauses in insurance policies SHEMEKA GREER, Accounts Receivable Clerk/ Accounts Payable Clerk 40. Guest Column—Mary Ellen Biery, Abrigo: Staying connected in a remote financial LEGAL/GOVERNMENT RELATIONS services workforce AMY HEASLET, Executive Vice President/ 42. New Associate Members 38 General Counsel 43. People on the Move/Bank Notes/Com- munity Corner EDUCATION 51. Employment Opportunities MONIQUE WHITE Director of Education 52. Featured Events SHEENA FRECH 54. From the Vault Director of Education 55. Professional Development Calendar September/October 2020 • Volume 108 • Number 5 THE TENNESSEE BANKER ON THE COVER 2020 Leaders in Banking COMMUNICATIONS Tim Pettus 2020 Leaders in Banking Excellence Inductee First Farmers and Merchants Bank Excellence Inductee Tim Columbia TYLER NELSON, Vice President Pettus, First Farmers and of Communications 2020 Merchants Bank, Columbia MATT RADFORD, Vice President PHOTO: Tyler Nelson of Creative Services LILA GRIFFIN, Proofreader LACY YORK, Communications Assistant The Tennessee Banker (ISSN 0040-3199) is published bi-monthly by the Tennessee Bankers Association, 211 Athens Way, Ste 100, Nashville, TN 37228-1381; telephone 615-244-4871. Advertising rates available upon request. Subscriptions: $40.00 per year for TBA members; $55.00 for nonmembers; single copies, $6. Tennessee residents add 9.25% sales tax. CONTRIBUTORS Periodicals postage paid at Nashville, TN. POSTMASTER: send address changes to The Tennessee Banker, 211 Athens Way, Ste 100, Nashville, TN 37228-1381. KEITH MILES, Partner, McNeely Pigott & Fox Public Relations Copyright © 2020, Tennessee Bankers Association; all rights reserved. The Tennessee Bankers Association disclaims all responsibility for opinion expressed in addresses, papers, or communications published in The Tennessee Banker unless ROGER SHIRLEY, Editorial Director, such opinion has been endorsed by the Tennessee Bankers Association. McNeely Pigott & Fox Public Relations TALENTTALENT GATHERSGATHERS HEREHERE Hiring quality employees has never been so easy! THE PREFERRED CAREER CENTER FOR THE BANKING INDUSTRY FIND THE NEW Make your jobs easy to find ADDITION TO YOUR Attract qualified applicants TEAM TODAY! 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Unless you kept didate GOP primary with only 19% of the vote, track on your calendar, my guess is that it is just ahead of Bill Jenkins’ primary victory in difficult for many of us to differentiate between the same district with 18% of the vote in 1996. late March and early June. As we worked to- In the state legislature there were a few pri- gether as an industry on everything from PPP mary upsets, but the makeup of the legislature to bank