Free Local Services Second Edition 2015 Index Community Support Pages 7 - 15 Food Bank Reducing Energy Bills Community Law Veterinary Care for Pets of Families on a Low Income Blocking Unwanted Calls Supporting Victims of Discrimination Support for Individuals and Families experiencing Hardship Caring for Ex Offenders Free Dry Cleaning for the Unemployed Supporting Families Pages 16 - 20 Supporting Families with Young Children Information For Single Parents Lifelong Support for the Armed Forces and their Families Support to anyone who is currently service or who has served in the Royal Navy, British Army or Royal Air Force and their Families. Guidance for Parents and Carers in Reducing Child Sexual Exploitation Young People Services Pages 21 - 33 Youth Justice Service / Youth Contract The Prince’s Trust Services for young people aged 4 + Online Community for Young Carers Talking about Sex Training & Apprenticeships Youth Clubs /Counselling Charity Providing Socio-Legal Services for Young People Index Services for Mature People & Vulnerable People Pages 34 - 43 Vital Direct Services to People in Later Life Practical Services Telephone Befriending Service Confidential Helpline for Friendship & Advice Tax Help Improving the quality of life for older people on a low income Advice on Home Care, Care Homes & NHS Services Advice on Doorstep Crime Northants 50+ Network Supporting the Terminally ill and their Pets Support for those with a disability Pages 44- 55 Families raising Disabled Children on a low income Support for Disabled People, Carers and Family Members Northamptonshire Association for the blind Services for Deaf, Deafened, hard of hearing and Deafblind people Support Line for individuals needing support Specsavers Free Home Eye Test Hearing Dogs for Deaf People Tech Support Keep Safe – for people with Learning Difficulties DisabledGo – Providing Independence and Support Website Dedicated to Helping Disabled People access Venues Support for Disabled People Drug and Alcohol Support Pages 56 - 62 Drug, Alcohol and Homelessness Support Family Support and Advice for Addiction Problems Substance Misuse Programme Advice on Drug, Alcohol and Gambling Problems NHS Services Help and Advice with Alcohol related Problems Information on Meetings for Marijuana Addicts Index Bereavement Support & Funeral Cost Pages 63-66 Grief Support PALS Bereavement Service (NHS) Help with Funeral Costs Child Bereavement UK Family, Health and Wellbeing Pages 67 - 98 Housing & Homeless Charity Mental Health Support Discussion Forum for anyone effected by Dementia Northamptontonshire Carer’s Women’s Aid LBGT Domestic Violence Support / Helpline LGBT Community Ideas Support for Women Questioning their Sexuality Advice on bullying and harrassment in the workplace National Bullying Helpline Help your child cope with bullying Autism Concern / National Autistic Society Support Groups for those effected by Parkinson’s Domestic Violence Support Home Fire Safety Check Anglian Water Assistance Fund Child Brain Injury Trust Sexual Health Services Local Parenting Sites Support for People Struggling with Weight Problems Support for Children and Adults to become Fitter and Healthier Helping Families to change diet and lifestyle Self Management for People with Long Term Health Conditions Courses for People with Long Term Health Conditions Support for Stroke Survivors and Caregivers Support for Quitting Smoking Support for Carers Index Support for Mental Health Pages 99 -123 Support Network for anyone affected by Depression Support for anyone suffering with Mental Illnesses Mental Health Clinics Support for Adults Worried about the Mental Health of a Child Support for anyone concerned that a young person may be suicidal Suicide Helpline for Men Self Injury Support for Women and Girls Support and Information on Self Harming Specialist Mental Illness Support for family, friends and carers Support for Children and Adults affected by Obsessive-Compulsive Disorder Support for People Living with Severe Mental Illness Support for People Struggling with Life’s Up and Downs Support for People who Suffer with Panic Attacks Support for People who Suffer with Anxiety Support for Anyone who is Suffering with an Eating Disorder Samaritans NHS Well-Being Team Support for Sufferers of Agrophobia, Anxiety Disorders and Stress Support for anyone who has Suffered from a Pregnancy Loss Support for anyone Suffering with Seasonal Affective Disorder Support for anyone expecting Twins or Higher Multiples Support for Families suffering from pre (Antenatal) and Postnatal Illness Support for anyone affected by the death of a baby Support for People who have Mental Health Issues Index Money and Debt Advice Pages 124-133 4 The Money Advice Service Welfare, Work & Legal Advice Debt and Money Management Savings, Budgets and Loans Debt Free Plan Help with heating your home / paying bills British Gas Energy Trust Residents Looking to reduce their energy bills Child Maintenance Options Learning and Mentoring Pages 134-142 Adult Basic Skills Training Courses English Language Courses Range of Courses available for 19+ years Voluntary and Community Services Volunteering Library Drop In Service for Jobseekers Adult Skils and Employability Training Mental Health and Carers Courses Recruitment Websites Page 143 Recruitment Websites Low cost PC’s and Universal Credit Pages 144-152 Information on low cost PC’s Information on Universal credit Information on Universal Jobmatch National Helplines A – Z Pages 153-154 National Helplines A-Z Corby Foodbank Providing food aid to those in need Location: Corby food Bank Hope Centre 8 Princewood Road Corby NN17 4AP Eligibility: Anyone wishing to access the foodbank needs to have been issued with a Red foodbank voucher. These vouchers are held by many local organisations. Provision Details: Foodbank clients bring their voucher to a food bank centre where it can be redeemed for three days emergency food. Volunteers meet clients over a cup of tea or free hot meal and are able to signpost people to agencies able to solve the longer- term problem Hours & Duration: The foodbank office is open Monday to Friday 9.00am - 5.00pm Please note that the foodbank is not open over the weekend or on bank holidays. Referral Process: If you require a voucher to access the foodbank you can obtain one from the One Stop Shop in the Corby Cube or from Corby Citizens Advice Bureau. Otherwise care professionals such as doctors, health visitors, social workers, CAB and police identify people in crisis and issue them with a foodbank voucher. Tel: 01536 737 588 General enquiries email: [email protected] http://corby.foodbank.org.uk/ Community Support Page 7 Phoenix Furniture - Kettering Redistributing unneeded furniture to those who need it most Location: Phoenix Furniture (Kettering) Ltd. Alexandra Street (behind the Alexandra Arms) Kettering Northants NN16 0SX Eligibility: Proof of benefits or low income Provision Details: We collect and redistribute unwanted furniture and household goods in Kettering and the surrounding area. We have an ever changing stock of used furniture and household goods. These are sold at low, nominal, prices to needy families and individuals. Goods are generally delivered to the purchaser’s home free of charge. By providing affordable homemaking, at not for profit prices, to people on benefits and low income, we enable families to make their house into a home. Hours & Duration: Opening Hours: Monday - Thursday 9:30am -2:00pm Friday - closed Appointments can be made outside these hours. Referral Process: Tel: 01536 310 477 Email: [email protected] Website: http://phoenixfurniture.org.uk/ Community Support Page 8 Veterinary care for pets of families on a low income Location: Monks Pond Street Northampton NN1 2LF Eligibility: People receiving means-tested help. Eligible pet owners living within the catchment area of a PDSA Pet Aid hospital or practice may register their pets at that facility. Eligible pet owners living outside these catchment areas may apply for PDSA support through a Special Request. PDSA only treats one pedigree pet per household. Provision Details: PDSA exists to care for the pets of people in need. They provide veterinary services to sick and injured animals and promote responsible pet ownership. PDSA is the UK's leading veterinary charity, caring for more than 350,000 pet patients belonging to people in need. Contact Number: 0800 731 2502 http://www.pdsa.org.uk/contact-us Contact us via social media Community Support Page 9 Community Law Service Northampton & County Free Legal Advice Location: 49 – 53 Hazelwood Road Northampton NN1 1LG 01604 621038 Eligibility: Open to all. Provision Details: Community Law Service (Northampton and County) provides comprehensive advice and representation in welfare benefits, debt, housing and immigration. Housing Advice - advice, casework and representation funded by Legal Services Commission and Northamptonshire County Council. Debt Advice - advice, casework and representation funded by Money Advice Service, Northamptonshire County Council and Wellingborough Homes. Welfare Benefit Advice - advice and casework funded by Northamptonshire County Council and Wellingborough Homes. Energy Advice - energy efficiency and income maximisation advice funded by Northamptonshire County Council. Immigration Advice - Family reunion, European worker rights, entry clearance