Personal Products Driving forces Highlighted criteria & Personal product companies operate in a highly-competitive, dimension weights multi-brand environment. Brand management and product Environmental Dimension ..21% quality are driven by the need to continuously innovate, retain – Operational Eco-Efficiency market positioning, or gain market share. Rigorous product – Packaging stewardship addresses recurring concerns over product safety – Product Stewardship and a growing demand for advanced products, while pushing companies to develop improved and reformulated versions of Social Dimension ............. 26% traditional products. In combination with a changing regulatory – Human Capital Development environment governing the use of ingredients and chemicals, these – Occupational Health and pressures drive innovation, which ultimately results in higher Safety quality and safety standards. Using natural and sustainably- sourced ingredients and reducing/avoiding plastic packaging are Governance & Economic of increasing importance. These factors, as well as restrictions Dimension ........................ 53% on emissions, energy consumption, and water use have a strong – Customer Relationship impact on production and operating costs. The industry may Management also face novel challenges caused by widespread store closures, – Innovation Management changing customers’ needs, and value chain disruptions as a result – Product Quality and Recall of the COVID-19 pandemic. Management – Supply Chain Management Sustainability leaders 2021 Industry statistics S&P Global Gold Class Number of companies assessed 56 The Unilever Group Netherlands Market capitalization of assessed companies (in USD billion) 715.6 Sustainability Yearbook Members Number of companies in Yearbook 7 Amorepacific Corporation* Rep. of Korea Market capitalization of companies in Yearbook Godrej Consumer (in USD billion) 279.4 Products Limited India Kao Corporation Japan LG Household & Health Care Ltd. Rep. of Korea Natura &Co Holding S.A. Brazil Shiseido Company, Limited Japan * S&P Global Industry Mover The Sustainability Yearbook 2021 149.