Publications Office of the European Union Reading disability and document access, a possible approach FINAL STUDY REPORT Pilot Project 09 04 77 25 The European Commission is not liable for any consequence stemming from the reuse of this publication. Luxembourg: Publications Ofce of the European Union, 2020 © European Union, 2020 The reuse policy of European Commission documents is implemented based on Commission Decision 2011/833/EU of 12 December 2011 on the reuse of Commission documents (OJ L 330, 14.12.2011, p. 39). Except otherwise noted, the reuse of this document is authorised under a Creative Commons Attribution 4.0 International (CC-BY 4.0) licence (https://creativecommons.org/licenses/by/4.0/). This means that reuse is allowed provided appropriate credit is given and any changes are indicated. For any use or reproduction of elements that are not owned by the European Union, permission may need to be sought directly from the respective rightholders. Print ISBN 978-92-78-42289-9 doi:10.2830/500074 OA-03-20-569-EN-C PDF ISBN 978-92-78-42286-8 doi:10.2830/061822 OA-03-20-569-EN-N Reading disability and document access, a possible approach FINAL STUDY REPORT Pilot Project 09 04 77 25 Publications Offce of the European Union This page has been intentionally left blank. Publications Office of the European Union – Reading disability and document access, a possible approach Contents FINAL REPORT .................................................................................................. 5 1. INTRODUCTION ...............................................................................................5 2. SECTION I: USER GROUPS ..................................................................................9 2.1. Associations overview .............................................................................9 2.1.1. Identified user groups ........................................................................ 11 2.1.2. Effects on reading ability and user needs .............................................. 13 2.1.3. Identified gaps in document accessibility ............................................... 14 2.1.4. Possible solutions and suggested tools .................................................. 14 2.1.5. Expectations and outcomes regarding the RDDA project .......................... 19 2.2. Summary and analysis of user groups, gaps, and solutions identified by associations ................................................................................................. 20 2.2.1. Proposed user group segmentation ...................................................... 20 2.2.2. Key findings ...................................................................................... 21 3. SECTION II: RESOURCES AND EU INSTITUTIONS ...................................................... 24 3.1. Institutions overview ............................................................................ 24 3.1.1. Identified gaps in document accessibility ............................................... 27 3.1.2. Current practices and available tools .................................................... 33 3.1.3. Expectations regarding the RDDA project .............................................. 35 3.2. Summary and analysis of the documentation, end-users, priorities and practices of institutions ................................................................................. 35 3.2.1. Key findings ...................................................................................... 35 4. SECTION III: ASSESSMENT OF THE TOOLS ............................................................. 39 4.1. Tools overview ..................................................................................... 42 4.1.1. State-of-the-art solutions ................................................................... 43 4.1.2. Analysis ........................................................................................... 43 4.1.2.1. Number of solutions per type of users ................................................ 43 4.1.2.2. Number of solutions per type of solutions ........................................... 44 4.1.2.3. Price and distribution of the solutions ................................................ 49 4.1.2.4. Number of solutions per type of provider ............................................ 50 4.2. Selection criteria .................................................................................. 51 4.3. Shortlisted tools ................................................................................... 52 4.3.1. OP Guidelines by OP .......................................................................... 53 4.3.2. Accessible features from Drupal CMS by Drupal association ..................... 56 Publications Office of the European Union – Reading disability and document access, a possible approach 4.3.3. DXP Cloud by Liferay .......................................................................... 58 4.3.4. OP Templates by OP .......................................................................... 60 4.3.5. Accessibility solution by Siteimprove .................................................... 61 4.3.6. AbleDocs .......................................................................................... 64 4.3.7. Accessibil-IT ..................................................................................... 65 4.3.8. Acrobat DC by Adobe ......................................................................... 67 4.3.9. Equidox by Onix ................................................................................ 68 4.3.10. WordToEpub by DAISY ....................................................................... 70 4.3.11. FACIL’iti ........................................................................................... 71 4.4. Summary of solutions ........................................................................... 73 4.4.1. Key findings ...................................................................................... 73 5. SECTION IV: MAPPING .................................................................................... 74 5.1. Links between the type of solutions and the content .................................. 74 5.2. Links between the type of solutions and the end-user groups ..................... 75 5.3. Links between the shortlisted solutions and the content ............................. 76 5.4. Links between the shortlisted solutions and the end-user groups ................. 76 5.5. Summary of the mapping ...................................................................... 77 5.5.1. Key findings ...................................................................................... 77 6. SECTION V: GUIDELINES AND ROADMAP ................................................................ 78 6.1. Introduction to the proposed roadmap..................................................... 78 6.2. Evaluation phase .................................................................................. 81 6.2.1. Content analysis ................................................................................ 81 6.2.2. Subset creation ................................................................................. 82 6.2.3. Subset evaluation .............................................................................. 83 6.3. Prioritisation phase ............................................................................... 84 6.3.1. Generation of potential solutions .......................................................... 85 6.3.1.1. C1 – Estimated financial cost ............................................................ 86 6.3.1.2. G1 – Number of issues solved ........................................................... 86 6.3.1.3. G2 – Number of issues prevented ...................................................... 86 6.3.1.4. G3 – Sum of the visits of each impacted content ................................. 87 6.3.1.5. G4 – Feedback from associations ...................................................... 87 6.3.2. Prioritisation of the solutions ............................................................... 87 6.4. Implementation phase .......................................................................... 88 6.4.1. OP Templates and OP Guidelines .......................................................... 90 Publications Office of the European Union – Reading disability and document access, a possible approach 6.4.2. Typical implementation of CMS with accessibility features ........................ 90 6.4.3. Siteimprove accessibility solution ......................................................... 91 6.4.4. Typical implementation of existing PDF remediation ................................ 91 6.4.5. Acrobat DC by Adobe ......................................................................... 91 6.4.6. Equidox by Onix ................................................................................ 91 6.4.7. WordToEpub by DAISY ....................................................................... 92 6.4.8. FACIL’iti ........................................................................................... 92 6.5. Synergy phase ..................................................................................... 92 6.5.1. Level 0: sharing entity ....................................................................... 93 6.5.2. Level 1: controlling entity ................................................................... 93 6.6. Guidelines ..........................................................................................