ScotRail Franchise – Franchise Agreement THE SCOTTISH MINISTERS and ABELLIO SCOTRAIL LIMITED SCOTRAIL FRANCHISE AGREEMENT 6453447-13 ScotRail Franchise – Franchise Agreement TABLE OF CONTENTS 1. Interpretation and Definitions .................................................................................... 1 2. Commencement .......................................................................................................... 2 3. Term ............................................................................................................ 3 4 Franchisee’s Obligations ........................................................................................... 3 5 Unjustified Enrichment ............................................................................................... 4 6 Arm's Length Dealings ............................................................................................... 4 7 Compliance with Laws................................................................................................ 4 8 Entire Agreement ........................................................................................................ 4 9 Governing Law ............................................................................................................ 5 SCHEDULE 1 ............................................................................................................ 7 PASSENGER SERVICE OBLIGATIONS ............................................................................................. 7 SCHEDULE 1.1 ............................................................................................................ 8 SERVICE DEVELOPMENT ............................................................................................................ 8 APPENDIX 1 TO SCHEDULE 1.1 ............................................................................................ 20 THE TRAIN FLEET .......................................................................................................... 20 APPENDIX 2 TO SCHEDULE 1.1 ............................................................................................ 33 SERVICE DEVELOPMENT ADDITIONAL FACTORS .......................................................................... 33 SCHEDULE 1.2 .......................................................................................................... 35 OPERATING OBLIGATIONS .......................................................................................................... 35 SCHEDULE 1.3 .......................................................................................................... 51 ADDITIONAL SERVICE SPECIFICATIONS ....................................................................................... 51 SCHEDULE 1.4 .......................................................................................................... 59 PASSENGER FACING OBLIGATIONS ............................................................................................. 59 APPENDIX 1 TO SCHEDULE 1.4 ........................................................................................... 77 ALTERNATIVE TRANSPORT AND WEBSITE .................................................................................... 77 SCHEDULE 1.5 .......................................................................................................... 79 INFORMATION ABOUT PASSENGERS ............................................................................................ 79 SCHEDULE 1.6 .......................................................................................................... 84 COMMITTED OBLIGATIONS .......................................................................................................... 84 PART 1 OF SCHEDULE 1.6 .................................................................................................... 84 FRANCHISEE'S COMMITTED OBLIGATIONS ................................................................................... 84 PART 2 OF SCHEDULE 1.6 .................................................................................................. 141 MISCELLANEOUS PROVISIONS ................................................................................................... 141 PART 3 OF SCHEDULE 1.6 .................................................................................................. 146 LATE/NON-COMPLETION OF COMMITTED OBLIGATIONS .............................................................. 146 PART 4 OF SCHEDULE 1.6 .................................................................................................. 224 FRANCHISEE'S COMMITTED OBLIGATIONS ................................................................................. 224 6453447-13 SCHEDULE 1.7 ........................................................................................................ 227 FRANCHISE SERVICES ........................................................................................................ 227 SCHEDULE 1.8 ........................................................................................................ 232 RESTRICTIONS OF USE ........................................................................................................ 232 PART 1 ........................................................................................................ 232 EXTENDED RESTRICTIONS OF USE ............................................................................................ 232 PART 2 ........................................................................................................ 234 MAJOR SCOTTISH PROJECTS.................................................................................................... 234 SCHEDULE 2 ........................................................................................................ 235 ASSETS, LEASES, THIRD PARTIES, OTHER FRANCHISE OPERATIONS AND SCHEMES ................... 235 SCHEDULE 2.1 ........................................................................................................ 236 PROPERTY LEASES ........................................................................................................ 236 SCHEDULE 2.2 ........................................................................................................ 237 SECURITY OF ACCESS ASSETS, ROLLING STOCK LEASES, STATION AND DEPOT LEASES ........... 237 SCHEDULE 2.3 ........................................................................................................ 242 THIRD PARTY DELIVERY OF PASSENGER SERVICES AND OTHER FRANCHISEES .......................... 242 SCHEDULE 2.4 ........................................................................................................ 244 OTHER FRANCHISE OPERATIONS .............................................................................................. 244 SCHEDULE 2.5 ........................................................................................................ 247 TRANSPORT, TRAVEL AND OTHER SCHEMES ............................................................................. 247 APPENDIX TO SCHEDULE 2.5 ............................................................................................ 256 LIST OF TRANSPORT, TRAVEL AND OTHER SCHEMES................................................................. 256 SCHEDULE 2.6 ........................................................................................................ 259 INVERNESS DEPOT ........................................................................................................ 259 SCHEDULE 3 ........................................................................................................ 260 PRICED OPTIONS ........................................................................................................ 260 APPENDIX TO SCHEDULE 3................................................................................................ 267 SCHEDULE 4 ........................................................................................................ 271 MAINTAINING AND ENHANCING STATIONS, DEPOTS AND TRAINS ................................................ 271 SCHEDULE 4.1 ........................................................................................................ 272 FRANCHISE FACILITIES ........................................................................................................ 272 APPENDIX TO SCHEDULE 4.1 ............................................................................................ 279 STATION SURVEYS ........................................................................................................ 279 SCHEDULE 4.2 ........................................................................................................ 280 PERSONS WITH DISABILITIES AND DISABILITY DISCRIMINATION .................................................. 280 APPENDIX TO SCHEDULE 4.2 ............................................................................................ 285 MINOR WORKS ........................................................................................................ 285 SCHEDULE 5 ........................................................................................................ 287 FARES ........................................................................................................ 287 SCHEDULE 5.1 ........................................................................................................ 288 6453447-13 PURPOSE, STRUCTURE AND CONSTRUCTION