Yammer for MAASTO Product and network overview Dena Gray-Fisher, director Office of Strategic Communications Iowa Department of Transportation What is Yammer? A private social network and collaboration tool Friends and family Business colleagues 2 MAASTO Yammer Network A private group for members of the Mid America Association of State Transportation Officials 3 Traditionally, Yammer a group email Conversations 4 Yammer is so much more … Social networking continues to • Post announcements/breaking surpass email, phone or text news/staffing changes message in the private sector and is growing in the • Schedule meetings/events government sector. • Share information and best practices • Find answers and experts • Collaborate on projects or papers • Create a virtual, searchable knowledge base 5 Yammer is great for crowd-sourcing ideas 6 Yammer is a professional networking tool Share news Send kudos Start a discussion 7 Features 8 8 Profile • Build your profile – Contact info – Expertise – Photo • Set your email and SMS notification settings • Install Yammer access applications – Mobile device – Web – Desktop 9 People (followers) (like friends on Facebook) Follow people See who is online 10 My Feed • Everything that is going on within the MAASTO Network • Conversation • Questions • Comments • Sharing links • Polling • Scheduling events • A feed of content from what you are following: • Topics • Groups • People • Place to post • From your Home page • From the Group page • From MyFeed • Select who you are going to share your post with • Private message • Group • My Colleagues (all) 11 Yammer Groups Working groups or teams within the parent MAASTO network STIC Committee is a group • Join an existing group – “Browse Groups” to see all groups – Receive the feed from that group into My Feed – Post just to that group • Create a new group – Public or private – Invite members to join your group – Create a group image/photo • Leave a group • Private groups – Invitation only – Denoted by lock symbol – Can request to join – Always private 12 How do Groups work on Yammer? • A group has its own: – Page – Messages – Group information – Member lists – Shared files • Start a discussion with other members • Follow the group’s discussion • Seamlessly share and discuss documents 13 Project, organizational (committee) Workshop or topic-focused group (reauthorization) Continue projects virtually on Yammer In this example, the MC Yammer Group is able to continue their conversation after hosting a workshop. 14 Private groups Indicated by the lock icon • There may be times when it’s appropriate to have a private group. • Posts to a private group always show up as “private” with a lock icon next to it. • Any replies remain private to the members of that group. • Nonmembers of a private group cannot access any of the private pages or posts. 15 Files (sharing and collaboration) • Four file types – All Files – Official Files (locked) – My Files • Recent • Following • Updated by Me • Emailed to Me – My Groups • Upload a file – Documents – Notes – Images – Videos – Official files (read- only) 16 Notes (Look under the Files tab.) • Create a note – Working document – Becomes part of your files – Invite Collaborate and track members to changes collaborate – Highlight your changes 17 Managing an existing file • “Official files” are locked down • User actions – View – Download – Email – Upload a new version – Delete (your own file) – Add related content (link, note, file) – Add comment • Social networking – Follow – Share • Some files allow collaboration/editing 18 Inbox • Search your inbox for prior messages • Archive of your sent and received messages • Receive replies and messages from others in your network or group • Create and send messages to: – Entire MAASTO network – A group within the MAASTO network – A private message to an individual or individuals in your network 19 Posting • Keep it relevant • Keep it short • Select your post type • Start a discussion • Add a document/image • Post a poll • Praise someone • Ask a question • Post an event • Make an announcement • @ mention individuals in your post • Delete your messages • Stay engaged for a vibrant networking experience Illustration from TransComm Network 20 Utilize the power of search • Yammer is also a knowledge base • Use the search box to search for: – A particular topic or word. – People. – Groups. – Conversations. • To better organize your information and improve searchability, start conversations by selecting an existing topic or creating a new one Illustration from TransComm Network 21 Event Post an event Respond to an event post View an event post 22 Polling Create an instant poll Respond to a poll See the results 23 Email and SMS notifications (Select your preferences in your profile.) Likes and responses to your posts Daily digest 24 Accessing Yammer • Web browser • Mobile app – Windows Phone – iPhone and iPad – Android phone and tablet – Blackberry • Go to http://blackberry.yammer.com on your Blackberry’s browser. • Desktop app – Follow Yammer without opening your Internet browser – Get instant messaging – Limited functionality • Email or SMS – Set your preferences for frequency • Premium options – Integration with SharePoint – Post your Tweets 25 • Check to make sure you are not blocked from Yammer as a social media website; if so, seek permission to use the site for business purposes. • Accept your email invitation – Others in your department can request an invitation by visiting the landing page www.yammer.com/maasto • Go to the profile tab and complete the information under each of the following sections: – Basics – Profile – Password – Notifications – Preferences – Don’t forget your photo – that’s a great networking tool when you want to meet up at the next AASHTO conference 26 Four steps to getting started 1. Join a group(s) 2. Say Hi! 3. Follow members 27 4. Dive in! Give the site and its features a lap or two. • It’s not a book, you don’t have to read everything! • Dip in and out of Yammer as you choose. • Set up your notifications so you get a daily or weekly digest. • REAP the Rewards: Talk freely to your colleagues; share ideas and pick their brains. 28 A sneak peek • AASHTO Subcommittee on Transportation Communications Network • Established Dec. 3, 2012 • 95 very active members • 12 groups 29 Resources • Yammer Tutorials on YouTube (30 videos) • Yammer 101: Getting started webinar on YouTube • Yammer Help Center https://yammer.zendesk.com/home 30 31 .