FY2012.3 Second Quarter Financial Results Presentation October 28, 2011 East Japan Railway Company Contents I. FY2012.3 Second Quarter Financial Results (Non-consolidated) III. Progress in Restoration Following Great East Japan Earthquake Passenger Revenues 4 Trends following Great East Japan Earthquake 21 Operating Expenses (non-consolidated) 6 Impact of Great East Japan Earthquake 22 Operation Suspended Lines and Segments FY2012.3 Second Quarter Financial Results (non-consolidated) 7 23 Damaged by Tsunami during Great East Japan Earthquake Operating Income (non-consolidated) Forecast 8 IV. Excerpts from Recent Press Releases Development of Railcar Manufacturing Business 25 II. FY2012.3 Second Quarter Financial Results (Consolidated) Transportation - Results and Plan 10 Overview of the Business and the New Company 26 Station Space Utilization - Results and Plan 11 Financial Results and Position for the Past 3 Fiscal Years 27 Shopping Centers & Office Buildings - Results and Plan 12 [Topics] International Railway Consulting Company 28 Others - Results and Plan 13 V. Reference Material (Data) Summary of Non-operating Income / Expenses and 14 Extraordinary Gains / Losses (consolidated) > FY2012.3 Traffic Volume and Passenger Revenues - Plan > Suica FY2012.3 Second Quarter Financial Results (consolidated) 15 > Life-style Business ecute, LUMINE Yurakucho, Hotel Operations Uses of Consolidated Cash Flows 16 Major Subsidiaries > Breakdown of Shinkansen and Conventional Lines Summary of Cash Flows (consolidated) 17 FY2011.3 Operating Performance Capital Expenditures 18 > Additional information for bond investors Total Long-term Debt (consolidated) 19 I. FY2012.3 Second Quarter Financial Results (Non-consolidated) Passenger Revenues (1) ■ July Plan (%) 1st half 2nd half FY [Risk of decrease of revenues] ［excluding Toll-free expressway in the Tohoku region 1Q 2Q Total extraordinary factors (*)］ 2012.3 Passenger Revenues 88.1 96.9 92.6 104.0 ［98.4］ 98.1 Commuter Passes 97.0 97.9 97.5 99.9 ［99.6］ 98.7 Recovery to roughly 100% in 4Q Non-commuter Passes 84.1 96.4 90.6 105.9 ［97.9］ 97.9 Recovery of short-distance revenues to roughly ［99.4］ Kanto Area Network 89.6 97.6 93.6 106.8 99.9 100% in 3Q - Recovery of Tohoku Shinkansen Line revenues to the latter half of 90% by March 31, 2012 Shinkansen Network ［96.1］ 77.1 97.1 87.8 105.4 96.2 - Recovery of Joetsu and Nagano Shinkansen Line revenues to roughly 100% in 3Q (*) Extraordinary factors: An estimated leap-year effect (+¥3.0 billion) and increase due to absence of Great East Japan Earthquake (+¥40.0 billion) ■ Results (%) 1st half Year-on-year Absence of -30.1 1Q 2Q Total Great East Japan Earthquake Passenger Revenues 88.1 98.4 93.4 1,609.1 -73.1 Leap-year +40.0 1,579.0 Commuter Passes 97.0 97.8 97.4 effect Non-commuter Passes 84.1 98.6 91.7 Trend and the +3.0 other factors Kanto Area Network 89.6 96.0 92.8 Shinkansen Network 77.1 104.4 91.7 FY2011.3 FY2012.3 Plan (¥ billion) Results 4 Passenger Revenues (2) ■ Shinkansen Passenger Revenues by Line (¥ billion) 1Q (Apr. - Jun.) 2Q (Jul. - Sep.) First-half total Change Change Change (%) (%) (%) YoY YoY YoY Commuter Passes 3.6 -0.2 93.8 3.7 -0.0 98.1 7.3 -0.3 95.9 Tohoku Non-commuter -20.2 70.8 +4.5 -15.6 89.5 Shinkansen Passes 49.0 84.2 105.7 133.3 Total 52.7 -20.5 72.0 87.9 +4.5 105.4 140.6 -16.0 89.8 Commuter 1.5 -0.1 93.7 1.6 -0.0 99.2 3.2 -0.1 96.4 Joetsu Passes Shinkansen Non-commuter Passes 22.7 -2.0 91.9 29.4 +0.3 101.2 52.1 -1.6 96.9 Total 24.3 -2.1 92.0 31.0 +0.3 101.1 55.4 -1.7 96.9 Commuter Passes 0.2 -0.0 95.7 0.3 -0.0 99.4 0.5 -0.0 97.6 Nagano Non-commuter -0.3 91.4 +0.0 -0.3 97.1 Shinkansen Passes 4.2 5.7 101.6 10.0 Total 4.5 -0.4 91.7 6.0 +0.0 101.5 10.5 -0.3 97.1 Commuter Passes 5.4 -0.3 93.9 5.6 -0.0 98.5 11.1 -0.4 96.2 Shinkansen Non-commuter -22.6 77.1 +5.0 -17.6 91.7 Total Passes 76.1 119.4 104.4 195.5 Total -23.0 78.0 +4.9 104.1 -18.0 92.0 81.5 125.0 206.6 5 Operating Expenses (non-consolidated) (¥ billion) 2011.9/2010.9 FY2012.3 2010.9 2011.9 Increase/ Main causes for change in first-half results Plan Results (%) Results decrease [Change YoY] Operating expenses 741.0 716.4 -24.5 96.7 1,536.0 ［-13.2］ - Decrease in the number of employees Personnel and the bonus, etc.: -5.3 238.8 232.9 -5.9 97.5 - Decrease in projected benefit obligations: -0.9 464.0 ［ ］ expenses - Increase in contract employees and introduction of new -15.5 employment system: +0.3 Non-personnel 281.2 261.0 -20.2 92.8 606.0 expenses ［-15.1］ - Rise in the price of fuel Energy 31.2 25.0 -6.1 80.3 - Reduced power consumption volume 61.0 ［-0.0］ - Resumption of hydroelectric power generation - General maintenance expenses: -5.1 Maintenance 91.7 84.9 -6.8 92.6 207.0 - Railcar maintenance expenses: -1.6 ［-7.3］ - Information processing expenses: -3.6 - Water and utility expenses: -2.1 338.0 Other 158.3 151.0 -7.2 95.4 - Publicity and advertising expenses: -0.8 ［-7.7］ - Increase in alternative (temporary) bus service instead of the train suspended: +1.2 Usage fees to - Extension of Tohoku Shinkansen Line from Hachinohe to 37.6 41.1 +3.4 109.1 84.0 JRTT, etc. Shin-Aomori ［+5.4］ Taxes 44.4 43.3 -1.0 97.5 84.0 ［+2.8］ Depreciation 138.7 138.0 -0.7 99.5 298.0 ［+9.1］ 6 FY2012.3 Second Quarter Financial Results (non-consolidated) (¥ billion) 2011.9 2011.9/2010.9 FY2012.3 2010.9 Notes [Plan］ Increase/ Plan decrease (%) Operating revenues 943.4 884.1 ［876.0］ -59.3 93.7 1,797.0 Commuter passes: -6.4 Passenger revenues 833.4 778.3 -55.0 93.4 Non-commuter passes: -48.6 1,579.0 Travel agency revenues: -1.1 Others 109.9 105.7 -4.2 96.1 Advertising revenues: -0.9 218.0 Operating expenses 741.0 716.4 -24.5 96.7 1,536.0 Personnel expenses 238.8 232.9 -5.9 97.5 464.0 Non-personnel expenses 281.2 261.0 -20.2 92.8 606.0 Energy 31.2 25.0 -6.1 80.3 61.0 Maintenance 91.7 84.9 -6.8 92.6 207.0 Other 158.3 151.0 -7.2 95.4 338.0 Usage fees to JRTT, etc. 37.6 41.1 +3.4 109.1 84.0 Taxes 44.4 43.3 -1.0 97.5 84.0 Depreciation 138.7 138.0 -0.7 99.5 298.0 Operating income 202.4 167.6 ［152.0］ -34.7 82.8 261.0 Ordinary income 158.0 121.1 ［106.0］ -36.9 76.6 172.0 Net income 90.6 58.0 ［50.0］ -32.6 64.0 88.0 7 Operating Income (non-consolidated) Forecast ■ Analysis of the Main Positive and Negative Factors (¥ billion) Decrease in Operating revenues Other income -33.2 year-on-year Maintenance -7.7 -7.3 -20.0 FY2011.3 Operating Income [Results] Non-personnel - Usage fees to FY2012.3 Personnel expenses JRTT etc. Operating 281.0 expenses -Taxes Income -15.5 - Depreciation [Plan] +17.4 (subtotal) 261.0 FY2011.3 FY2012.3 Results Plan 8 II. FY2012.3 Second Quarter Financial Results (Consolidated) Transportation - Results and Plan (¥ billion) 2010.9 2011.9 2011.9/2010.9 FY2012.3 Plan 2012.3/2011.3 Operating -58.7 -35.9 888.6 829.9 revenues 93.4% 1,686.0 97.9% Operating -34.2 -23.1 173.6 139.4 income 80.3% 204.0 89.8% Operating Revenues - Main positive and negative factors in FY2012.3 first-half JR East -57.8 Great East Japan Earthquake JR Bus Tohoku -0.5 Great East Japan Earthquake Decrease in revenues due to Great East Japan Earthquake: Around ¥62.0 billion FY2012.3 Topics [Tohoku Shinkansen] - Service resumed on the pre-earthquake time schedule - Extension of Tohoku Shinkansen Line to Shin-Aomori (Dec. 4, 2010) on September 23, 2011. - Introduction of additional E5 series Shinkansen railcars - The Hayabusa super express resumes service at a maximum 300km/hour. - Fastest service from Tokyo to Shin-Aomori: [Notes] 3 hours 10 minutes Operating revenues: operating revenues from outside customers Operating income: operating revenues from outside customers + operating revenues inside group - purchases from outside suppliers - purchases inside group 10 Station Space Utilization - Results and Plan (¥ billion) 2010.9 2011.9 2011.9/2010.9 FY2012.3 Plan 2012.3/2011.3 Operating -8.9 +7.1 201.8 192.8 revenues 95.6% 393.0 101.8% Operating -2.6 +1.6 18.8 16.2 income 86.1% 33.0 105.2% Operating Revenues FY2012.3 Topics - Main positive and negative factors in FY2012.3 first-half Nippon Restaurant Enterprise -3.3 Great East Japan Earthquake, - New openings: (NRE) store closures GranSta Dining, NorthCourt in Tokyo Station JR East Food Business -2.5 Store closures (Dec.