CRITICAL RE-ACTION NAVIGATING CHALLENGING TIMES THROUGH LEADERSHIP AND PROFESSIONALISM 2019/2020 ANNUAL REPORT BIG CHALLENGES. TIMELY RESPONSE. 2019/2020 ANNUAL REPORT For the period September 1, 2019 to August 31, 2020 President’s Message ................................. 3 Registrar’s Message .................................. 4 About the College ...................................... 5 Highlights .................................................. 6 Registrant Statistics .................................. 8 Registration Committee ............................ 11 Quality Assurance Committee ................... 13 Complaints and Discipline ......................... 15 Patient Relations ..................................... 17 College Council and Staff ......................... 18 Financial Statements ............................... 20 2 CKO 2019-2020 ANNUAL REPORT PRESIDENT’S MESSAGE RESPONDING TO CHANGING EXPECTATIONS Council is the College’s board of directors. It sets the strategic and policy direction, and ensures that the College is acting in the public interest. Part of this important duty means that we monitor and respond to issues impacting the patients/clients of kinesiologists and kinesiologists themselves. In the spring of 2020 when communities near and far marched in a global In the coming months we will develop and publish a profile of qualifications demand for justice and equality, the College acknowledged this important that all potential Council members must meet if they wish to serve on Council. fight. As an organization that has a duty to serve and protect the public, we This will be another important step to demonstrate how Council members are acknowledged that systemic racism exists. We recognize that more must be selected to represent the interests of the public. done to root out systemic racism. Over the coming months we will turn our words into action by collaborating with other health profession regulators to The College’s Council and staff are committed to continuously improving how improve our internal processes and provide training to kinesiologists. we serve the public interest. I look forward to the work that lies ahead that will make us a more inclusive, responsive and accountable regulatory body. We also know that expectations of how regulators like us operate are changing. The public is demanding more accountability and more information on our processes. This year we reviewed the processes of our Executive Jennifer Pereira, R.Kin Committee and we will be publishing more information on the Committee’s President work, including notice of meetings, meeting agendas and approved minutes. 3 CKO 2019-2020 ANNUAL REPORT REGISTRAR’S MESSAGE GIVING NEW MEANING TO PUBLIC PROTECTION The College exists to protect the patients/clients of registered kinesiologists. This is often seen through the lens of four key activities – setting requirements to enter the profession; developing rules and guidelines for kinesiologists’ practice; requiring kinesiologists to keep their knowledge and skills up-to-date; and receiving and investigating complaints against kinesiologists. In our most recent strategic plan, the College committed to reducing risk of harm to patients/clients and promoting patient/ client-centred care. Throughout much of 2020, as the lives of Ontarians were upended by the The next few years will present new challenges and opportunities to improve COVID-19 pandemic, our duty and commitments to the public interest took the way we operate. I am confident that the College will respond and adapt on new meaning. As you’ll see in this report, the College acted quickly and just as quickly and effectively to better serve the public interest. decisively to provide guidance to kinesiologists and promote public health messaging. Our actions were taken with patient/client safety top of mind. Brenda Kritzer, Equally important, we worked with other health profession regulators to Registrar and CEO align messaging and develop guidance for regulated health professionals throughout the pandemic. Patients/clients benefit from the collaborative efforts of regulators, and the College of Kinesiologists is proud to lead and support efforts that improve health profession regulation. Our ability to respond and adapt to the needs of patients/clients was tested during this health emergency. We rose to the challenge thanks to the support of kinesiologists and their commitment to providing safe care. 4 CKO 2019-2020 ANNUAL REPORT ABOUT THE COLLEGE The College is the organization that regulates kinesiologists working in the province of Ontario. The College exists to protect the public and we do this by: Setting requirements Developing rules Requiring Investigating all to become a and guidelines for kinesiologists complaints received kinesiologist so kinesiologists’ to keep their about kinesiologists that only qualified practice and knowledge and skills and disciplining individuals can conduct up-to-date when necessary practise VISION MISSION VALUES A healthier Ontario through To protect the public through The College of Kinesiologists of excellent kinesiology practice. governing and ensuring excellent Ontario holds honesty and integrity as professional practice of kinesiologists its guiding principles. The College is in Ontario. committed to operating in a fair and open manner and treating its staff, members, the public and stakeholders with respect and dignity. 5 CKO 2019-2020 ANNUAL REPORT THREE HIGHLIGHTS FROM THE LAST YEAR IMPROVED ACCESS TO INFORMATION To help provide better information to applicants, kinesiologists and the public, the College launched a new corporate website in July 2020. All content was reviewed and revised to ensure it was easy to understand and find. More information was added on the role and expectations of Council members, such as the Code of Conduct and Conflict of Interest By-Law. The College also provided links to explain how public members are selected for the College’s Council. An enhanced news feature was added to 1 make viewing College developments easier. Visit the website. ENSURING PATIENTS/CLIENTS RECEIVE SAFE CARE Creating guidance for return to practice When regulated health professionals were allowed to return to practice following an easing of COVID-19 restrictions, the College led a working group of health profession regulators to create return to practice guidance. This guidance follows all public health recommendations and details what kinesiologists must do to safely re-open their practice and keep patients/clients safe. View the guidance. Providing training on infection prevention and control The College also led an initiative with other health profession regulators to coordinate a training 2 webinar with Public Health Ontario. This webinar was targeted to regulated health professionals and focuses on infection prevention and control in the context of COVID-19. Over 1200 practitioners attended the live event, and the recording was distributed to all 26 health profession regulators. View the webinar. 6 CKO 2019-2020 ANNUAL REPORT Creating guidance for re-deployment Throughout the COVID-19 pandemic, health professionals can be re-deployed from their normal place of work to another setting to provide support. In response, the College created guidance for kinesiologists on their responsibilities when re-deployed. The purpose of this guidance is to help ensure that no matter where a kinesiologist is deployed during a health emergency, they are always responsible for providing service that is in the patient’s/client’s best interest. The College sought feedback on a draft Practice Guideline- Working Outside Scope of Practice during a Health Emergency. Based on feedback received, the guideline was re-formatted into frequently asked questions that can be easily updated during a rapidly evolving situation. View the FAQs. PROMOTING SAFE AND ACCEPTING SPACES FOR PATIENTS/CLIENTS AND KINESIOLOGISTS Communities across the globe are at a critical turning point in a global fight for justice and equality. As an organization that exists to protect the public, the College has a duty to use its position to advance positive social change. The College released a statement in support of efforts to combat systemic racism. Over the coming months, the College will work to improve its own policies and practices, and to develop resources for kinesiologists, Council and staff. The College is working with a group of health profession regulators that is creating resources to help all colleges address systemic racism. 3 View the College’s statement on systemic racism. 7 CKO 2019-2020 ANNUAL REPORT REGISTRANT STATISTICS All data is as of August 31, 2020. Data related to employment is collected at renewal, from R.Kins practising in Ontario, and only focuses on their primary practice. TOTAL REGISTRANTS: GENDER: AGE RANGE: ACTIVE FEMALE 82% 65% 2,924 INACTIVE MALE 18% 35% 20-29 30-39 40-49 50-59 60+ 35% 36% 19% 8% 2% EMPLOYMENT STATUS: TOP 5 PRACTICE ROLES: 6% 1. SERVICE PROVIDER OF R.KINs ARE OWNER/OPERATOR EMPLOYED 2. CASUALLY 3. INSTRUCTOR OR EDUCATOR 22% 72% OF R.KINs ARE OF R.KINs 4. CONSULTANT EMPLOYED ARE EMPLOYED FULL-TIME PART-TIME 5. MANAGER 8 CKO 2019-2020 ANNUAL REPORT NATURE OF PRACTICE: AGE OF CLIENTS: 47% ARE IN CLINICAL PRACTICE 50% OF R.KINs WORK WITH PEOPLE OF ALL AGES 27% ARE IN NON-CLINICAL PRACTICE 42% 6% 2% 26% WORK WITH WORK WITH WORK ARE IN MIXED PRACTICE ADULTS SENIORS CHILDREN (combination of clinical and non-clinical) (under 18) TOP SOURCE PROVINCES FOR R.KINs EDUCATED EDUCATION: OUTSIDE