mosaicA P A RKW A Y P A NT A I P UBLIC A TION | J U L - S E P 2 0 1 6 TOUCHED BY AN ANGEL Parkway Pantai celebrates International Nurses’ Day around the region 04 SPOTLIGHT 18 SERVICE 28 COMMUNITY Parkway Pantai wins ‘Best Over 500 Singapore staff Khazanah IHH Healthcare Graduate Recruitment achieve Long Service and Fund touches 3,600 lives Programme’ Golden Years milestones in its first three years editor'snote People and Passion How Parkway Pantai brings together two essential elements for success. very member of the Parkway Pantai family, from our frontline medical team to those who work behind the scenes, is passionate about healthcare. We share a conviction that everyone deserves access to quality Ehealthcare and, every day, we work hard to bring this to reality. Today, we are one of the largest private healthcare providers in Asia. One of our key success factors is our people. With talent management being of strategic importance to the group, we have continued to invest time, effort and resources to Legacy of Loyalty' on page 18). Their commitment recruit, retain and reward our people. and loyalty to the group is exemplary and speaks volumes of our efforts to help our people grow In this issue, we share how Parkway Pantai in and develop. Malaysia, India and China celebrated International Nurses' Day on 12 May 2016 ('Touched by an Angel' There’s always plenty happening at Parkway Pantai, on page 8). so be sure to check out our Snapshots section (page 32 to 39) for a quarterly roundup. Happy reading! In Singapore, Nurses' Day is celebrated on 1 August, so that's something to look forward to in our next issue! For now, join us in applauding the 538 employees from Singapore who recently received their Long Service and Golden Years awards ('A Lim Bee Ling Editor-at-large Lim Bee Ling Mosaic is published quarterly by Parkway Pantai Limited and printed by The Neu Print Pte Ltd. All rights reserved. No portion of this publication may be reproduced without the written permission of the publisher. We take Editorial Advisor Janet Low every care and precaution to ensure that information published in Mosaic is accurate at the time of publication, but Parkway Pantai cannot guarantee its accuracy and we may change the information at any time without Copy Editors Angeline Ang prior notice. The information contained in Mosaic magazine is not an invitation to invest in the shares, or any other products or services or otherwise deal in these or enter into a contract with “Parkway Pantai” or any Charissa Tan other Parkway Pantai Company. Editorial & Design AMAZINE Parkway Pantai Limited, TripleOne Somerset, 111 Somerset Road #15-01, Singapore 238164. Tel: (+65) 6307 7880 Fax: (+65) 6738 7341. ©Parkway Pantai Limited 2016. This publication and information contained herein is strictly for internal use only and contains Parkway Pantai proprietary information which is restricted to Parkway Pantai employees and within the Parkway Pantai Group. Access to, use or copying by non-Parkway Pantai employees in any form or other, is strictly prohibited. For information about Parkway Pantai, visit www. parkwaypantai.com. All information correct as of date of print. Parkway Pantai Limited Company Registration No. 201106772W MCI (P) 079/02/2016 MOSAIC JUL-SEP 2016 04 06 08 14 18 30 32 40 42 contents SPOTLIGHT COMMUNITY 04 Parkway Pantai wins ‘Best 28 An annual update from Graduate Recruitment Khazanah IHH Healthcare Programme’ Award Fund 06 Mount Elizabeth 30 Big dreams for little Rehabilitation Centre ones at Mount Elizabeth opens in Paragon Hospital in KidZania FOCUS 32 SNAPSHOTS 08 International Nurses’ Through the lens at Day celebrations in our Parkway Pantai hospitals within the region 40 KNOWLEDGE PERSONALITIES Fight obesity with 14 Getting to know Dr insights from Dr Chan Yegappan Muthukaruppan Khan Wei 16 Chasing childhood dreams 42 with Dr Terry Wong LIFESTYLE Beat the heat with these cool tips SERVICE 18 Congratulating Singapore’s Long Service and Golden Years employees 25 The 3rd Annual Nursing Graduation Ceremony in Singapore • SP TLIGHT • The Best and the Brightest Receiving the award were (from left) Tan Juan Jim, Group Head of Human Capital Management, IHH Healthcare Berhad as well as Parkway Pantai’s Yeo Swee Har, Head of Human Capital Management, Shawn Lim, Senior Manager and Molly Lee, Assistant Manager, Learning & Organisational Development Parkway Pantai’s ttracting, retaining and to diverse projects under assigned mentors, Management developing the right talent on-the-job training as well as attachment is a key challenge for all stints across different departments. The Associate organisations. Parkway Pantai, well-developed programme caught the Programme wins recognising that a strong eye of the industry judges at the recent Atalent pipeline at multiple levels to support Asia Recruitment Awards organised by ‘Best Graduate Recruitment the business is a critical enabler of long- Human Resources magazine and won term growth, has carefully mapped out ‘Best Graduate Recruitment Programme’ Programme’ Bronze training programmes for all staff. Bronze award at the awards ceremony on accolade at the 2016 Within Singapore, to get promising 13 April 2016. HumanResources new talent fresh from school into Parkway On why the programme stood out, Asia Recruitment Pantai, the organisation has introduced Parkway Pantai ’s Learning & Organisational its first structured Management Associate Development Human Resource Senior Awards. Programme in 2015. This is a 16-month stint Manager Shawn Lim shared, “Our during which Associates would gain breadth Management Associate Programme is and depth in experience through exposure based on a win-win approach for both the 04 | MOSAIC JUL- S E P 2 0 1 6 • SP TLIGHT • The Management Associate Programme in Singapore has Preparing for the Future inspired a similar was set on a career programme in Malaysia, in the healthcare strengthening Parkway “I industry, so when I Pantai’s employer learnt about Parkway Pantai branding in two of its Singapore’s Management home markets. Associate Programme (MAP), I was keen to find out more,” shared Kerlene, who holds an Honours degree in Life Sciences from NUS. “After looking at other similar programmes, I was convinced that Parkway Pantai’s MAP would be a valuable experience. I liked how each Being new, I had to build a Management Associate will be thorough understanding of THE MANAGEMENT given the opportunity to learn the entire discharge process, ASSOCIATE PROGRAMME and work in a different business how each stakeholder impacts Structured talent development unit or corporate function. Since the process and how they programme I aspire to be a hospital leader operate as a team. I talked to Nurtures fresh graduates into in the future, this would allow many people, considered their emerging leaders me to develop a more holistic perspective and conducted a Stringent selection and understanding of hospital time study before putting in my assessment process operations and management.” recommendations. I’m happy to 16-month programme (revised When she joined Mount say that, on average, we have to 12 months for second cohort) Elizabeth Novena Hospital as achieved a 30-minute reduction Attachments to different a Management Associate in in discharge turnaround time.” departments for multi- July 2015, one of Kerlene’s first After completing her disciplinary exposure projects was to reduce discharge first placement in hospital Focused training based on clear turnaround time, a perennial administration, Kerlene chose to learning roadmaps challenge for many hospitals. join Corporate Human Resource “For me, the project was for a four-month stint before about communication and returning to the hospital for her stakeholder engagement. final placement. organisation and the associates. While it is designed to support Parkway Pantai A MEMORABLE FIRST IMPRESSION in Singapore's leadership succession plans, it is also an attractive proposition Parkway Pantai made quite an impression on Kerlene to individuals in terms of career and right from the start. professional growth.” “The first stage of the selection After the assessment, I In its inaugural year, the Management process was a group assessment. I walked out thinking about how Associate Programme attracted about went in thinking that it would be a I could have solved the problem 160 applicants for six positions. The group interview but we were split better, instead of how well I did. Management Associates came onboard in into teams and given a problem to It was definitely a memorable July 2015 and are currently in their third solve. It was challenging to work experience,” she recounted. and final placement. with people I have never met— Kerlene later realised that Meanwhile, the Singapore Operations people who are competing with she was being assessed on her has welcomed its 2016 cohort of four me for the same opportunity—but behavioural traits, teamwork and Management Associates, selected from it was also very interesting. leadership potential. some 190 applications received. MOSAIC JUL- S E P 2 0 1 6 | 05 • SP TLIGHT • Extending its Care Serving uilding on more than 35 years of experience outpatient in rehabilitation and home-care services, BMount Elizabeth Hospital has opened Mount clients at the Elizabeth Rehabilitation Centre in Paragon Medical. new Mount Since April 2016, the 3,165 square foot facility has been serving outpatient clients with physiotherapy, Elizabeth occupational therapy, speech therapy, podiatry and Rehabilitation prosthetics & orthotics services — all under one roof. Centre. Mount Elizabeth Rehabilitation Centre is an extension of the hospital’s key service offerings. In 1979, Mount Elizabeth Hospital began offering physiotherapy services. This was extended to occupational therapy services in 1987 and speech therapy services in 1988. In 1990, the hospital established a comprehensive neuro rehabilitation programme in close collaboration with physicians and nurses of its neuro rehabilitation ward.