2017 Annual Report CONNECTING THE COMMUNITY Contents Vision, Mission, and Core Values VISION STATEMENT HIGHLIGHTS FROM 2017 The TLC is the premier • Hosted 125 PLAY Parkland activity days, including Tae kwon recreation provider for the do, dance, gymnastics, lacrosse, skating skills, yoga and fitness communities it serves. activities for regional school-aged children in grades 3-6. • Employed over 200 staff members in 2017. MISSION STATEMENT • Worked in partnership with the City of Spruce Grove, Town of We bring community together Stony Plain and Parkland County on regional wellness projects to inspire quality life experiences to benefit our community. and healthy, active living. • Over 11,000 children and youth participated in TLC programs including preschool, swim lessons, CORE VALUES camps and programs! • Donated over $25,000 in free passes and Our values guide our behaviors silent auction/door prize items to sports and define what we stand for: organizations, community groups and Integrity, Respect, Our People, schools. Health and Wellness, Leadership, and Our Environment. • Over 25,000 adults and seniors participated in TLC programs including AquaFit, fitness programs and drop-in activities. • Record-breaking sales for Try the TLC passes in December of 2017. Greetings from the Board appropriate stewardship of this As we say farewell to 2017, I ON BEHALF OF THE BOARD fantastic community facility. would also like to extend thanks and gratitude to Gary Fulmore, OF DIRECTORS FOR THE TLC, I In reflecting on 2017, some very Pat Hansard and Wayne Rothe, WOULD LIKE TO THANK ALL OF important highlights come to outgoing board members who OUR USER GROUPS, MEMBERS, mind. Financially, the TLC took have contributed significantly to PROGRAM REGISTRANTS a leap of faith by budgeting for the success of the facility over the a significant increase in our course of their respective terms. AND VISITORS FOR YOUR operational cost recovery and as The communities were well CONTINUED SUPPORT. a result we realized a significant represented by these individuals decrease in the municipal and we wish them all the best operating cost subsidization with future endeavours. Looking Our Board represents the (36% decrease or $755,000). forward to 2018, we are excited to people of the Tri-Region and We are also encouraged by welcome Dave Oldham, Russell our primary goal is to ensure the trust the municipalities Hakes and Eric Meyer to our that the TLC and TLC initiatives have shown in our Board and team. We are confident they will and partnerships continue to in our administrative team on bolster our group and help with meet the needs of our users, partnerships like the Town continued success. while also seeking new and of Stony Plain Outdoor Pool unique opportunities. and Spray Park Operations Enjoy all we have to offer Agreement and the City of in 2018, we hope to make it 2017 was a big year for the Spruce Grove Outdoor Rink another memorable year! TLC in many ways. Not only Project. From a governance was it the 15th anniversary and perspective we continue to build Greg Dewling another incredibly busy year a strong team committed to our operationally, but it also marked vision of being the premiere a turning point for the facility recreation service provider in from a corporate perspective. the region. Our Board is proud of the continued work being done to foster positive relationships with our communities and working to maximize efficiencies where possible to provide the best value to residents and municipalities alike. We have a responsibility to ensure Board of Directors The TransAlta Tri Leisure Centre is governed by a Board of Directors comprised of two public representatives and one elected official from each municipality. Each year, our Board members work together to make sure the TLC is and continues to be a champion of community involvement in the Tri-Municipal Region. For board member contact information, please visit our website at www.trileisure.com. LONNIE STEWARDSON GREG DEWLING DANIEL BEATON Public Representative Public Representative Public Representative Town of Stony Plain Chair, City of Spruce Grove City of Spruce Grove GARY FULMORE YVAN BOUTIN BRENDA MCKINNON Town of Stony Plain Vice-Chair, Public Representative Public Representative Public Representative Parkland County Parkland County DARRELL HOLLANDS PAT HANSARD Elected Official WAYNE ROTHE Elected Official Parkland County Elected Official Town of Stony Plain City of Spruce Grove WE ARE THRILLED TO WELCOME OUR NEW BOARD MEMBERS RUSS HAKES, DAVE OLDHAM AND ERIC MEYER! Message from the GM GRAIG WALSH community member and focus Looking ahead to 2018, the City on supporting as many initiatives of Spruce Grove has committed IN 2017, THE TLC CELEBRATED as possible. This has included to building an outdoor rink at 15 YEARS! participating in community the TLC. By using each other’s activities and events throughout strengths and resources we are the region, providing support hopeful that initiatives like these For those of you who have where possible to our partners, will not only benefit the TLC and watched the facility evolve over and collaborating on new our owners, but also all of the that time, I am sure it feels like it programs for area residents. A people who use these facilities. was just yesterday. After 15 years specific initiative that we were of operations, the TLC continues excited to launch in 2017 was We thank you for your support to be a bustling community hub our community cruiser team. in 2017 and we are confident the which sees daily visits in excess Through this program we best is yet to come! of 6,000 during year-round were able to get out into the operations in all of the building’s community and help support Graig Walsh amenities. Additionally, we see area events and programs. General Manager new activities and programs really starting to flourish, We are also excited about the including baseball and softball ongoing partnerships we have training in the fields, pickleball with our owners, the City of in the fields and gymnasium, Spruce Grove, Town of Stony school programs including the Plain and Parkland County, and ever-growing Play Parkland will continue to work towards initiative, partnerships such providing as much value as as the WestView Dementia possible to residents in the Tri- Community Collaborative Region. In 2017, the municipalities WE WANT TO BE Project, and many more. For provided two excellent COUNTED UPON AS A anyone who visits the facility, opportunities for collaboration COMMITTED COMMUNITY I am sure you would agree, that have provided new ways the TLC is certainly well used! for our staff to work together for MEMBER AND FOCUS the benefit of the community. In ON SUPPORTING AS A real focus in 2017 has been the spring, we worked with the MANY INITIATIVES AS enhancing our visibility in the Town of Stony Plain to provide POSSIBLE. community. We want to be operational services at the counted upon as a committed Outdoor Pool and Spray Park. Community Partnership: Project Feature STONY PLAIN OUTDOOR POOL AND SPRAY PARK The TLC was excited to operations, we were able to collaborate in partnership with enhance our relationships with the Town of Stony Plain on our counterparts at the Town, an operations agreement for gain a greater appreciation for the Stony Plain Outdoor Pool the work they do, and work and Spray Park. This fantastic together to make sure the community facility is an transition and implementation important part of summertime in was successful for the visitors of Stony Plain and we are thankful the pool. that the Town put their trust in our team to operate the facility Having this pilot year under our on their behalf. belts, we are hopeful to continue to build on our reputation as an This initiative, aimed at excellent provider of recreation continuing to foster a services, and we look forward cooperative and mutually to working together with the beneficial relationship with the regional municipalities on regional municipalities, provided future projects to maximize our team with the opportunity efficiencies and value to work hand-in-hand with the to residents. Town in the delivery of excellent programs and services. In addition to learning more about outdoor pool and spray park Community Partnership: Program Feature REGIONAL LIBRARIES a membership to the TLC with their library card. This is a unique healthy body, healthy mind partnership and has successfully increased activity and awareness of both facilities.” The TLC family membership is for up to two adults and up to three children or youth. The library checks out the pass In 2016 the TLC and the regional like any of its other resources libraries of Spruce Grove, and the family has one week Stony Plain, Duffield, Entwistle, of unlimited access to the Keephills, Tomahawk, and TransAlta Tri Leisure Centre. Wabamun struck a partnership Now in the second year of the that would see each library program, the passes continue WE HAVE FOUND provided with one or two family to be a great way for families to THAT FAMILIES ARE memberships for community use the TLC at no cost to them. SURPRISED HOW members to “check out the TLC” one week at a time. In 2017, “The hope of this program was MUCH THEY ENJOY the First Five Forever Coalition to provide a little TLC to families THE EXPERIENCE OF purchased an additional pass in the community that we UNPLUGGING AND for the Spruce Grove Library, in otherwise would not see”, says GETTING ACTIVE order to shorten the wait times Lyndsey Ostopchuk, Customer TOGETHER. for patrons. Experience Supervisor at the TLC. “From our end it has also been —Lyndsey Ostopchuk, Customer “We find that this is a very a great opportunity for families Experience Supervisor popular item with our patrons”, to try us out before committing says Tiffany Gamboa, Public to a membership.