Post has with Indigenous communities. reconciliation journey and connection Australia Island flags. The design represents the ongoing from both the Aboriginal and Torres Strait of the colours incorporated in the artwork come appears in retail stores across the nation. Many acknowledgement of our first Australians and Marcus Lee, represents Australia Post’s The decal on this badge, designed by ians of our first Austral dgment s acknowle a Post’ Australi July 2017–July 2020 2020 2017–July July Action Plan Action Stretch Reconciliation Reconciliation Stretch Australia Post Post Australia Working Together The artwork mentioned in this report was created by well-known Aboriginal artist Interpreting my fellow Blak Douglas. Born Adam Douglas Hill Blacktown (1970), Western Sydney to an Aboriginal Father / Australian Mother. Originally trained in illustration & photography, artists’ designs was like observing a family of artisans, became self – practiced in painting with a style panning for gold in a stream. Once influenced by the study of Graphic Design & devoutly politicised per social justice. I found those shiny pieces, I melted Works collected by AAMU (Utrecht), NGA, NMA, NMM, Town Hall Collection, Taipei them down to create a piece that Museum & Regional Councils. now everyone can wear. A classically trained Yidaki (Didgeridoo) player. Performances include- Festival of the Dreaming, Australian Idol final, The Deadlys, Rugby World Cup opening ceremony, Artist Blak Douglas ‘Requiem’ Peter Sculthorpe & Inter/national tours (Musica Viva) and Paul Jarman Projects. Currently performing the informative ‘Adamriginal’ Show throughout Primary schools across the continent through Young Australia Workshops. As part of our commitment to building sustainable The Australia Post illustration designed by Marcus Lee, Partnering with Aboriginal and partnerships with Aboriginal and Torres Strait Islander represents Australia Post’s acknowledgement of our Torres Strait Islander suppliers businesses, Australia Post is a signatory to the Supply first Australians and appears in retail stores across the Nation to actively procure services from suppliers nation. As part of our commitment to building sustainable that are Aboriginal and Torres Strait Islander owned, partnerships with Aboriginal and Torres Strait Islander managed and controlled. Many of the colours incorporated in the artwork come business, Australia Post is a signatory to Supply Nation from both the Aboriginal and Torres Strait Island flags. to actively procure services from suppliers that are Since the agreement Australia Post continues to The design represents Aboriginal and Torres Strait Islander owned, managed establish partnerships and will continue to expand on the ongoing reconciliation and controlled. The Accessibility Action Plan has been this over the coming years. journey and connection printed by certified Supply Nation supplier, Print Junction. Australia Post has with Indigenous communities. Contents A message from our Managing Director & Group CEO, Ahmed Fahour 2 Building our talent, CareerTrackers partnership 13 A message from Reconciliation Australia CEO, Justin Mohammed 3 CMC Indigenous Services – working in partnership with Australia Post 14 Our Vision for Reconciliation 4 Letters and Mail Network Senior Leadership Team Cultural Immersion, Alice Springs 15 Our Business 5 Supporting our Community – Indigenous branding on fleet 16 Our Partners 5 A Vision for Reconciliation, Indigenous Mural, Sydney 18 Our Goals for the Reconciliation Action Plan (RAP) 2017–20 6 The Australia Post Australian Legends Award 20 Case Study – Uncle Alfred Men’s Group (Townsville, QLD, ACT) 6 RAP – Relationships 24 Three key goals are to be incorporated and delivered through this RAP 7 Governance, Monitoring and Reporting 27 Case Study – Enterprise Learning Projects (Kalumburu, WA) 7 RAP – Respect 28 Our RAP 8 Case Study – Australian Youth Climate Coalition (Canberra, ACT) 31 Our Journey – a reflection on our progress, key learnings, challenges and achievements 8 National Reconciliation Week 31 Our People – working together to create a diverse workforce 10 RAP – Opportunities 32 Aboriginal and Torres Strait Islander employee Retention Tracking and Progress Reporting 37 – The Employee Care Program (ECP) 12 Reconciliation Action Plan | 2017–20 1 A message from our Managing Director & Group CEO, Ahmed Fahour This is the largest number of Aboriginal and Torres Strait Islander employees that we’ve ever had in the long history of our business. It means that, now, more than ever, we are making a sustainable difference in the community by providing meaningful employment for Aboriginal and Torres Strait Islander peoples. At Australia Post, we have a long and proud history of It is a direct outcome of our previous Reconciliation Action respect and helping one another. In this Plan, we reinforce the promoting the employment of Aboriginal and Torres Strait Plans. It is the result of a coordinated effort to lift Indigenous importance of facilitating further economic independence and Islander people – and implementing measures that help to employment across our business – and it reflects the sustainability of Indigenous communities, by increasing our “close the gap”, so that we contribute to a lasting benefit of our investment in a range of initiatives, including procurement and business relationships with Aboriginal and reconciliation between Indigenous and non-Indigenous traineeships, internships, scholarships, mentoring programs Torres Strait Islander organisations. This plan also outlines Australians. and dedicated career development programs. So, we’re not our commitment on cultural capability, entrepreneurship, just employing Indigenous Australians, we’re also giving these education, employment, supply chain diversity and advocacy. This year, we mark 29 years since we launched our first individuals the support they need to advance their careers Aboriginal Employment Strategy, which was our initial formal within our business. In developing this Plan, we have consulted widely, including commitment to improving the social and economic wellbeing with our Aboriginal and Torres Strait Islander employees; our of Aboriginal and Torres Strait Islanders. Then, in 2011, In line with our social procurement strategy, we have also wider workforce; the leaders across all of our major business I was very proud to play a hand in building on those earlier recently confirmed two new partnerships with Indigenous areas; our customers; and Reconciliation Australia. We will commitments by launching our first Reconciliation Action cleaning companies. We have signed a three-year contract continue to consult closely with all of these critical stakeholders Plan. Since then, we have made immense progress in our with CMC Indigenous Services (a Supply Nation certified as we implement this Plan over the coming three years. commitment to advancing reconciliation – through our focus company) who are now responsible for the cleaning contract areas, under the headings of Relationships, Respect and for all of our buildings in South Australia, Western Australia I am extremely proud to launch our fourth Reconciliation Opportunities. and the Northern Territory; and we also have a three-year Action Plan. This plan has been endorsed by our Board partnership with Assetlink to clean all of our buildings in of Directors – and our Executive Committee and senior We’re especially pleased with the progress that we made Victoria, New South Wales, Queensland and the ACT. Together, management team are united in their desire to see the under our third Reconciliation Action Plan (2014-17). It’s these partnerships involve a $30 million investment that will initiatives in this plan fully implemented. I am confident that as particularly noteworthy that we had 622 Aboriginal and Torres generate more than 1.1 million hours of work each year in we deliver upon those commitments, Australia Post will remain Strait Islander employees (representing 2.02% of our total support of Indigenous employment and businesses. It’s just a true partner of Aboriginal and Torres Strait Islander people workforce), as at the end of the 2016 financial year. another way we’re delivering a better future – for everyone, and communities, everywhere, throughout Australia. This is the largest number of Aboriginal and Torres Strait everywhere, every day. Islander employees that we’ve ever had in the long history However, we acknowledge that there is still more that of our business. It means that, now, more than ever, we we can do to contribute to Reconciliation. So, in this, our are making a sustainable difference in the community by fourth Reconciliation Action Plan, we are reconfirming our providing meaningful employment for Aboriginal and Torres resolve to build a truly inclusive workforce that reflects the Ahmed Fahour, Managing Director & Group CEO Strait Islander peoples. That did not happen by accident. community we serve – with a culture that’s built on mutual Australia Pos 2 Reconciliation Action Plan | 2017–20 Australia Post’s acknowledgment of our first Australians The decal on this badge, designed by Marcus Lee, represents Australia Post’s acknowledgement of our first Australians and A message from Reconciliation appears in retail stores across Australiathe na CEO,tio nJustin. M Mohammedany of the colours incorporated in the artwork come Australia Post understands the importance from both the Aboriginal and Torres Strait of building and maintaining respectful relationships with