Student Accommodation Handbook October 2019-2020 This is the service mission of the College and people that look after you “A team of dedicated, welcoming professionals supporting an outstanding learning opportunity” Fitzwilliam College Storey’s Way Cambridge CB3 0DG www.fitz.cam.ac.uk Registered Charity No. 1137496 Contents Rooms .......................................................................................................................... 4 College accommodation and number of rooms in College houses ................................................... 4 Allocation ........................................................................................................................................... 4 Rents .................................................................................................................................................. 4 Payment terms ................................................................................................................................... 4 Termly rental periods ......................................................................................................................... 4 Insurance ............................................................................................................................................ 4 Disability ............................................................................................................................................. 5 Health and safety .......................................................................................................... 5 Accident procedures .......................................................................................................................... 5 First aid provision ............................................................................................................................... 5 Emergency contacts ........................................................................................................................... 5 Accident and incident reporting ........................................................................................................ 5 Window restrictors ............................................................................................................................ 5 Fire safety ..................................................................................................................... 5 Fire drills ............................................................................................................................................. 5 Prevention .......................................................................................................................................... 5 Detection and alarm .......................................................................................................................... 6 Escape ................................................................................................................................................ 6 Smoking Policy ................................................................................................................................... 6 Utilities ......................................................................................................................... 6 Heating ............................................................................................................................................... 6 Appliances .......................................................................................................................................... 6 Gas installations ................................................................................................................................. 6 Electrical installations (including Portable Appliance Testing) .......................................................... 7 Water supplies ................................................................................................................................... 7 Waste water ....................................................................................................................................... 8 Water hygiene .................................................................................................................................... 8 Lighting ............................................................................................................................................... 8 Permitted appliances ......................................................................................................................... 8 The College network .......................................................................................................................... 8 Computing support ............................................................................................................................ 8 Televisions .......................................................................................................................................... 8 Security ........................................................................................................................ 9 Room keys .......................................................................................................................................... 9 Building and room security ................................................................................................................ 9 Personal safety ................................................................................................................................... 9 Security plan (bomb and incendiary device procedures) .................................................................. 9 CCTV ................................................................................................................................................... 9 Kitchen facilities, food storage, washing facilities, furnishing, cleaning schedules and other matters .............................................................................................................. 10 Kitchens ............................................................................................................................................ 10 Food storage .................................................................................................................................... 10 Bathroom, toilet and shower areas ................................................................................................. 10 En suite facilities .............................................................................................................................. 10 Furnishing quality ............................................................................................................................. 10 Fitzwilliam College Accommodation Handbook Page 1 of 40 Cleaning ............................................................................................................................................ 11 Laundry facilities .............................................................................................................................. 11 Energy .............................................................................................................................................. 12 Post/mail .......................................................................................................................................... 12 Storage ............................................................................................................................................. 12 Accommodation for conference and events use ............................................................................. 12 Maintenance and repair regimes ................................................................................. 12 Organisation ..................................................................................................................................... 12 Approved contractors ...................................................................................................................... 12 Response times and planned maintenance ..................................................................................... 12 Construction quality ......................................................................................................................... 12 Grounds maintenance ...................................................................................................................... 12 Litter clearance ................................................................................................................................ 13 Snow and ice clearance policies ....................................................................................................... 13 Environmental quality ................................................................................................. 13 Energy efficiency .............................................................................................................................. 13 Refuse collection .............................................................................................................................. 13 Recycling .......................................................................................................................................... 13 Transport ...................................................................................................................