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All rights reserved Table of Contents Avaya IX Collaboration Unit CU360 Highlights ................................................................... 4 Avaya CU360 and the CU360 Video-collaboration Application ......................................... 6 Supported Languages ........................................................................................................................................ 6 Web Interface Management ............................................................................................................................... 6 Connecting the Unit and Quick Setup ................................................................................................................ 7 System OS Management .................................................................................................................................. 10 Advanced Settings Menu .................................................................................................................................. 11 Using the CU360 Remote Control .................................................................................................................... 11 Using an External Keyboard/Mouse ................................................................................................................. 13 Using a Touch Screen Monitor ......................................................................................................................... 14 Using the Web Interface for Mouse Emulation ................................................................................................. 14 Camera and LEDs ............................................................................................................................................ 15 Network Connectivity ........................................................................................................................................ 16 The CU360 Video-collaboration Application ..................................................................................................... 18 Installing Third Party Apps ................................................................................................................................ 28 Security Settings ............................................................................................................................................... 36 What’s New .......................................................................................................................... 40 Calendar Enhancements .................................................................................................................................. 40 Local Camera Enhancements .......................................................................................................................... 42 Favorite Contacts with Priority .......................................................................................................................... 46 Easy Startup for Avaya Equinox Meetings Online ............................................................................................ 46 SIP/H.323 Interoperability Enhancements ........................................................................................................ 50 SIP DTMF Modes ............................................................................................................................................. 57 Web Enhancements ......................................................................................................................................... 57 Other Enhancements ........................................................................................................................................ 58 Control API Extension (AT Commands) ........................................................................................................... 59 Software Upgrade ............................................................................................................... 60 How to Upgrade CU360 to a New Build ........................................................................................................... 60 Software Downgrade ........................................................................................................................................ 67 Integrating with Other Components .................................................................................. 68 Resolved Issues .................................................................................................................. 69 Known Issues ...................................................................................................................... 70 Common UX Shortcuts ....................................................................................................... 79 Avaya Policy for GDPR ....................................................................................................... 84 Additional References ........................................................................................................ 85 Copyright, Licensing and Credits ...................................................................................... 86 Disclaimers ....................................................................................................................................................... 86 Release Notes for Avaya IX Collaboration Unit CU360 Avaya IX Collaboration Unit CU360 Highlights 21 © 2019 Avaya Inc. All rights reserved Avaya IX Collaboration Unit CU360 Highlights Avaya offers a complete range of advanced HD video conferencing room systems, stand-alone or part of Avaya Equinox® Conferencing. Our complete range of dedicated video conferencing endpoints and collaboration units lets you experience exceptional video conferencing in any environment. Avaya video endpoints leverage leading, powerful video communications technology to deliver an unparalleled video collaboration experience, from immersive Telepresence, to conference room systems and all-in-one Executive endpoints. Avaya video endpoints incorporate the latest video communications technology, including dual 1080p/60fps video channels, H.265 and H.264 High Profile for bandwidth efficiency, H.265 and H.264 Scalable Video Coding for error resiliency, and possibility to control the endpoint from an Apple iPad/iPhone or an Android™ phone/tablet. (Android is a trademark of Google LLC). The Avaya IX Room Systems includes a full range of room, personal and group systems. The latest addition to the Avaya Video Endpoint and Collaboration Series is the Avaya IX Collaboration Unit CU360, which adds to the experience available with XT Series the ease and openness of a device for Android™ (Android is a trademark of Google LLC). Deliver a powerful mix of enterprise class communications and smart collaboration using the new Avaya IX Collaboration Unit CU360. It is a compact all-in-one video collaboration device with full HD 1080p performance that turns any space into a video collaboration room. Going beyond the integrated 4K wide-angle video camera and microphone array for voice pickup and clarity, the open system delivers smart collaboration for teams with simultaneous support for popular workplace productivity applications. The Avaya IX Collaboration Unit CU360 provides quick and easy “huddle room” set-up, and is cost-effective for enabling all your smaller meeting rooms and spaces; it delivers utility, interoperability, security, and an exceptional experience for training, brainstorming, team and customer meetings