Northamptonshire Care Services Directory 2016/17 Fotheringhay Church The comprehensive guide to choosing and paying for care • Home support • Specialist care • Useful contacts • Care homes In association with TheResidential CareBeeches Home for the Elderly The Beeches is a family run, 24 bedded Care Home, where excellence of care is the standard. Providing care for the elderly and those with dementia, the home is set in half an acre of pretty, secluded and secure gardens where our residents have the space for quiet reflection while being close to local amenities. The house has two sitting rooms, a conservatory and a separate dining room. • Our care manager has several years care experience and leads a team of highly trained professional, dedicated and caring staff • A home for life is provided for the elderly and those with dementia • Permanent, Long Stay, Respite and Day Care • Wide range of activities and functions provided by our full-time activities co-ordinator • Seasonal outdoor activities arranged for residents, families and friends • Hair-dressing, chiropody and motivation therapy • In–house cooks producing a varied range of freshly made meals, with special diets catered for • Second floor accessed by lift with Wheelchair access throughout • All rooms have wireless nurse-call points and are decorated to a high standard • Large secluded gardens giving a safe and quiet area to relax • Close to local shops and public transport • Registered with the CQC and Northamptonshire County Council We welcome visits at any time to come and meet the staff and residents and to have a tour of the grounds and facilities Tel:Tel: 0193301933 318498318498 •• www.thebeechescare.co.ukwww.thebeechescare.co.uk 1212 HighamHigham Road,Road, Rushden,Rushden, NorthamptonshireNorthamptonshire NN10NN10 6DZ6DZ Beeches FP 2014.indd 1 16/12/2014 11:10 Contents Areas covered by this Directory 4 Care homes 35-38 Types of care home 35 Welcome 5 NHS Continuing Healthcare and NHS-funded How can I get support from Adult Social Care? 5-6 Nursing Care 36 Personalised care and support 6-7 Care homes checklist 37 Personal Budgets 6 Paying for care 39-41 Personal Health Budgets 7 The financial assessment process 39 Moving on from hospital – planning your Council funding towards residential care 39 discharge 9-10 Self-funding your care 40 Health Partnership Teams 9 Contributions towards non-residential care and support 40 Reablement 9 Frequently asked questions about charging 40 Intermediate care 9 Specialist care 41-48 Support at home 10-31 Sensory loss – hearing or sight 41 Care and repair agencies 10 Learning disability or a physical disability 42 Major adaptations 10 Brain injury 44 Equipment and adaptations 11 Mental health 44 Community occupational therapy 11 Dementia 45 Assistive Technology Team 11 Residential dementia care checklist 48 Making life easier in your home 13 Are you looking after someone? 18 Essential information 49-55 Care in your own home 18 Comments, compliments and complaints 49 Paying for home care 21 Advocacy 50 Home care agency checklist 23 Inspecting and regulating care services 50 Home care providers 25 Out of county care homes 51 This Directory’s free helpline 51 Health and wellbeing 31-33 How solicitors can help 51 First for Wellbeing 31 Safeguarding adults at risk 52 Be active 32 Connect and keep learning 32 Northamptonshire Residents’ Panel 53 Stop smoking 32 Healthwatch Northamptonshire – your voice counts 53 Alcohol harm reduction 32 The Silver Line 53 Early detection of infections 33 The Northamptonshire Association of Registered Care Homes (NorArch) 54 Housing options to consider 33-35 Useful contacts 54 Assisted Living and Very Sheltered Housing 33 Care villages 34 Care homes / care homes with nursing listings 56-71 n Corby 56 Northamptonshire County Council’s n Daventry 56 distribution of this publication does n East Northamptonshire 59 not constitute their support or recommendation of any of the products or n Kettering 61 services advertised or listed within. All the listings in this publication are supplied n Northampton 63 by the Care Quality Commission (CQC) and neither Northamptonshire County Council nor Care Choices can be held responsible for any errors or omissions. n South Northamptonshire 69 Every effort has been made to ensure that the information is accurate at the time n Wellingborough 71 of going to print. However, no responsibility can be held by Northamptonshire County Council for verifying claims made by advertisers. Index 72–74 To obtain extra copies of this Directory, free of charge, call the Customer Service Centre on 0300 126 1000. This Directory is available electronically at www.carechoices.co.uk. Alternative formats There is also a Browsealoud option for those requiring the information in the spoken word. Visit www.carechoices.co.uk for further assistance with your search for care 3 Areas covered by this Directory Home care listings 25–31 n Kettering Care homes 61 Care home listings 56–71 Care homes with nursing 63 n Corby n Northampton Care homes 56 Care homes 63 Care homes with nursing 56 Care homes with nursing 67 n Daventry n South Northamptonshire Care homes 56 Care homes 69 Care homes with nursing 57 Care homes with nursing 69 n East Northamptonshire n Wellingborough Care homes 59 Care homes 71 Care homes with nursing 59 Care homes with nursing 71 Oundle Band Stand Corby Oundle Kettering Rushden Wellingborough Daventry Northampton Canal Towpath Towcester Brackley Northampton 4 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Welcome We hope you will find this Directory useful, it provides Browsealoud when visiting the website information on the care and support services available www.carechoices.co.uk across Northamptonshire. For more information about the range of services Fundamental to enabling you to make the right choices delivered by Adult Social Care services you can visit is providing you with information and advice of the highest our website at calibre and making sure that the information reaches you. www.northamptonshire.gov.uk/adultsocialcare This Directory combines both aspects – equipping you with information to make informed decisions and delivered Councillor Suresh Patel in a way you told us suits you. We will continue to provide the information you need, and will engage more with Cabinet member for Adult Social Care you to develop a better understanding of how much you Northamptonshire County Council already know so that we can identify the gaps. The Directory can be viewed electronically and also, using compatible software, can be listened to through How can I get support from Adult Social Care? If you feel you need support, you should have an assessment of your needs to establish what you need help with. Your first step should be to visit www.northamptonshire.gov.uk/adultsocialcare. Here you will find information to help you understand how adult social care works and how to request an assessment. Alternatively, you can contact the Customer Service Centre: John Dryden House, Northampton NN4 7YD Monday to Friday: 8.00am to 6.00pm Tel: 0300 126 1000 complete an online self-assessment on our website. At Email: [email protected] other times we will visit you. If this is the case, the Customer Service Centre will pass your information to the social care If you are in hospital, you should ask a nurse on your ward team based in your local area. A care manager will then visit to refer you to the Health Partnership Teams based in the you at home to carry out an assessment. Please see page hospital. See page 9 for more information on how we work 39 for details of financial assessments, which may also be with our health partners. required. Your assessment is about you, and can be completed by you or you can be supported to complete it. It involves you How quickly will you do my assessment? answering some questions about your life, what you can This will depend on how urgent your needs are and do and what you feel you need help with so you can live as to what extent your difficulties are affecting your independently as possible. With your agreement, we may independence. We will complete your assessment as soon also talk to other people who know you, or support you, as possible. including your doctor or nurse if you have one. Am I guaranteed to receive support directly from the How do I request an assessment? council? Some assessments can be quite straightforward; you can Your assessment will give us the information we need to Visit www.carechoices.co.uk for further assistance with your search for care 5 How can I get support from Adult Social Care? continued decide whether you are entitled to support from Adult Personal Budget to pay for a range of services, including Social Care. Not everyone who has needs will be entitled hiring a personal assistant or a care agency to support you to support from us but we will always supply you with with personal care or daily routines; opportunities to get information and advice to help you. We may direct you to out and meet people; and equipment and technology other professionals, for example your GP, an occupational designed to help you stay at home safely. Further therapist for equipment or the housing department if information about Personal Budgets can be found below. they feel they would be better placed to meet your needs. Personal Budgets are not available to people assessed as requiring care in a residential or nursing home. When How do you decide if I am entitled to support? someone is eligible for this type of support, the fees are To decide whether you’re eligible for care and support, paid by the council directly to the residential home.