RRESTROOMESTROOM CCAREARE TTRAININGRAINING GGUIDEUIDE Introduction to Restroom Care For transient odor problems, choose from WAXIE’s large selection of odor control products and systems. An automated system that regu- larly refreshes the air is highly recommended. Residual odors from continuously contaminated surfaces will regularly reoccur, unless proper routine maintenance techniques using effective products (such as Liquid Enzyme) that are specifically formulated for the surface and soil Clean, fresh-scented, germ-free and properly load are used. Routine use of the products stocked restrooms are a must in today’s society. and cleaning techniques in this Training This goal can be achieved with proper routine Guide are the solution to residual odors. maintenance and by cleaning with products specifically designed for the surfaces and soils involved. WAXIE’s proven products, combined with correctly following the procedures in this Training Guide, will meet user expectations, keep your restrooms clean and sanitary, and project a positive image for your facility. Skin Care Attractive soap dispensers filled with the latest in soap technology create a positive hygienic Odor Control environment and reinforce the perception of Odors in restrooms fall into two categories: cleanliness in your restrooms. WAXIE offers a unavoidable transient odors that can only be large variety of skin care formulas – from controlled by air freshening/deodorant lotion soap, hair and body shampoo and systems, and residual odors that originate antimicrobial liquids, to heavy-duty hand from concentrations of odorous proteins, cleaners, hand sanitizers, hand lotions and especially those found in grout and on walls our luxurious FoamSoap line – all to meet and floors around toilets and urinals. your every need. 12. Clean Up Equipment Jelled Rite-Away • Rinse out mop using Vandalism Mark neutralizer/conditioner Remover Aerosol solution several times, if Removes ink, paint, markers, necessary lipstick, etc. • Rinse out bowl mop • Empty and rinse out mop bucket and wet/dry Graffiti Wipes vacuum, if used Remove most paints, inks, • Turn mop bucket upside down in mop sink to dry markers, etc. • Return supplies to storage area • Rinse off squeegee • Rinse out hand and swivel scrub brushes Metal Cleaners • Rinse out rotary scrub brush or clean pad • Wipe down floor machine and wet/dry vacuum, Metal Sheen Stain- if used less Steel Cleaner & • Wipe down cord on floor machine and wet/dry Polish Aerosol vacuum, if used Oil-based emulsion cleans, • Remove drive pad or brush from 175 RPM floor shines and leaves a protec- machine and hang it on the machine's handle or tive coating a hook Metal Brite Stainless Steel Maintainer & Specialty Cleaners Polish Aerosol Water-based emulsion Citrus HydroxyClean cleans, shines and protects & 250 Citrus HydroxyClean Metal Star Cleaner & Versatile do-it-all cleaner is Polish excellent for heavy-duty Liquid cleaner and polish for cleaning of grout and tile metal Enzymatic Luster Creme Drain Maintenance Products Heavy-duty scouring compound with enzymes Tempered Liquid and no harsh abrasives Digest 86% sulfuric acid for Knock Out Mildew clogged drains Stain Remover Eliminates mildew and mold Liquid Enzyme stains Spring Green, Mango & Orange Plus Limelite Lime and Scale Remover Bio-Base® ® Dilutable, heavy-duty FloorWash phosphoric acid cleaner Enzyme cleaner for showers, fixtures, tile, pouches grout, etc. Our newest systems include dispensers that optimize space for larger refills, so you spend less time restocking them. Dispensers are designed to coordinate with nearly every décor and are available in different sizes and colors. Of course, expert installation is available. Disposables Even the cleanest restroom will leave a user Tools and Equipment with a bad impression if it is out of towels or Using the right tools and equipment helps tissue. WAXIE offers a large selection of ensure that cleaning tasks are done properly paper products for the restroom including and with the least amount of labor. WAXIE high-capacity towel and tissue systems as has all the cleaning equipment and acces- well as touch-free dispenser options. sories you need to achieve and maintain the Standards of Cleanliness described in this From trash bags, towels and toilet tissue, to Training Guide. We carry a full line of mops, seat covers, batteries and feminine hygiene buckets and wringers, bowl mops and brushes, products, WAXIE has all your needed restroom safety supplies, foam guns, sponges and consumables in stock for immediate delivery. power cleaning equipment. In addition, we can supply washroom accessories like partitions, dispensers, grab bars, automatic faucets and flushers, trash receptacles, and more. Contact your WAXIE Sanitary Maintenance Consultant for more information about our Odor Control, Skin Care and Disposable Products, Systems, Tools and Equipment. Standards of Cleanliness For Restrooms Walls and Partitions – Should be free of dust, dirt, foreign matter and marks Ceilings – Should be free of dust, cobwebs, marks and stains Mirrors – Should be free of smudges, fingerprints and streaks Floors – Should be free of dust, dirt and debris; grout should have a clean and uniform appearance throughout Porcelain – Should be free of dirt, debris and hard water deposits Stainless Steel – Should have a clean even look and be free of dust, dirt and an oily appearance Chrome – Should be bright and free of dirt, rust and hard water deposits Exhaust and Air Vents – Should be free of dust and dirt Plastic Laminated Surfaces – Should have an even look with no oil or polish residue and be free of dust, dirt and marks Trash Receptacles – Should have a clean liner and be free of dust, dirt, and marks Lights – Bulbs should be operational; lens covers should be free of dust, dirt, water and insects Dispensers – Should be filled and operational Daily Restroom Cleaning Procedure Assemble Materials 2. Post Wet Floor Sign(s) and/or Tools Supplies CAUTION "Closed for Cleaning" Measuring Cup (if not Hand Towels WET FLOOR Pole(s) or Sign(s) using dilution control) Toilet Paper Safety Glasses/Goggles Hand Soap • Put at all entrances Gloves Deodorant Refills Wet Floor Sign(s) and/or Trash Liners "Closed for Cleaning" Sanitary Napkin 3. Inspect and Dust Pole(s) or Sign(s) Receptacle Liners* Lights and Vents Detail Brush Feminine Hygiene • Turn on lights and exhaust fan Extendable Duster Products* • Listen for fan operating Wiping Cloths Seat Covers* efficiency Broom Automatic Fixture • Report any burned out or broken bulbs Dust Pan Cleaning Refills* • Use extendable duster to dust light fixtures, fans, Bowl Mop Batteries (if battery-operat- and partition braces Bucket and Wringer and ed dispensers are pres- Mop and Handle, or Fast ent but not operating)* Glide Mopping System *If used in the restroom Swivel Scrub Brush and 4. Replenish Supplies Handle Chemicals • Check dispenser product Trash Collection Cart Bowl Cleaner levels Hand Pad or Scrub Glass Cleaner • Make sure all dispensers Sponge Disinfectant Cleaner work properly Opaque Tape (to disable Nonacid or Mild Acid • Replace batteries if needed automatic flushers if Cleaner (use mild acid • Fill empty dispensers according to dispenser present) for more stubborn instructions Utility Pail or Bucket stains or soils) (optional) Enzyme Cleaner (weekly Spray Bottle and or more often as 5. Empty Waste Foaming Trigger required) Receptacles Sprayer (optional) Neutralizer/Conditioner • Remove and discard any used feminine hygiene Cleaning Procedure products in disposal units 1. Use Appropriate and replace liners • Pull liner out of waste receptacle, tie sides together Safety Equipment and discard • Put on safety glasses/goggles • Put new liner in waste receptacle when using chemicals CAUTION: Never push trash down with your hands • Put on gloves when working or feet. in the restroom 6. Sweep Floors Bowl Cleaners • Use broom to sweep all dust and debris into a pile BathBrite Porcelain, • Using a dust pan, pick up Tub, Tile & Bowl debris and put it in waste Cleaner receptacle Phosphoric acid washroom cleaner Kleen-Brite Scented 7. Clean Inside Washroom Cleaner Urinals and Toilets Daily phosphoric acid cleaner NOTE: If you have automatic for toilet bowls, urinals and flushers on urinals or toilets, other washroom surfaces disable them prior to applying cleaning chemicals. Remember to re-enable them KleenLine Bowl when finished. Cleaner Inside the Urinal: Daily toilet bowl cleaner • Flush urinals packets • Apply bowl cleaner onto bowl mop • Swab all interior surfaces, starting under the rim Kleen White Emulsion and working down to the water line Bowl Cleaner NOTE: Do not flush at this time. Allow cleaner time to Heavy-duty, 23%-hydrochloric dissolve the hard water deposits. acid toilet bowl and urinal In the Bowl: cleaner • Flush the toilet • Lower the water level by forcing the water over Traffic Signal the trap with the bowl mop Thickened • Squeeze out the bowl mop Disinfectant Bowl • Apply bowl cleaner onto the bowl mop Cleaner • Swab all interior surfaces, starting under the rim 1 and working down below the original water line Daily 9/2%-hydrochloric NOTE: Do not flush at this time. Allow cleaner time to acid toilet and urinal cleaner dissolve the hard water deposits. • Rinse top and bottom of toilet seats Glass Cleaners Continues on next page 50 & 500 Glass & Surface Cleaners For mirrors, glass and light surface cleaning Enzyme Cleaners No Streak Ready-to- Bio-Base® Use Glass Cleaner FloorWash® Ready-to-use cleaner for