ALEUTIAN August 20, 2019 HOUSING AUTHORITY 2019 Aleutian Housing Authority (AHA) is soliciting proposals to upgrade existing network infrastructure to newer hardware and software to include documentation on implementation 2019-ANC-RFP-14 and migration. The proposed design will include NETWORK consideration of re-tasking current network infrastructure with new hardware and software solutions proposed. ADMINISTRATION & Proposal will include ongoing network administration. AHA would like to acquire these services as one integrated SERVER REPLACEMENT solution from one vendor. ALEUTIAN HOUSING AUTHORITY| NETWORK ADMINISTRATION AND SERVER REPLACEMENT TABLE OF CONTENTS NETWORK ADMINISTRATION AND SERVER REPLACEMENT .................................. 5 BACKGROUND ............................................................................................................... 6 PROPOSAL PURPOSE ....................................................................................................................................................... 6 SCOPE OF WORK ............................................................................................................................................................. 6 Part I ................................................................................................................................ 6 Overview ......................................................................................................................................................................... 6 1-1 SYSTEM SCOPE: ................................................................................................................................................. 7 1-2 SELECTION PROCESS: ........................................................................................................................................ 7 1-3 AWARD:............................................................................................................................................................. 7 1-4 SPECIAL REQUIREMENTS .................................................................................................................................. 7 Part II ............................................................................................................................... 8 General Terms and Conditions of Request for Proposal ................................................................................................. 8 2-1 PREPARATION OF PROPOSALS: ......................................................................................................................... 8 2-2 DESCRIPTION OF EQUIPMENT AND SERVICES .................................................................................................. 8 2-3 SUBMISSION OF BIDS: ....................................................................................................................................... 8 2-4 REJECTION OF BIDS: .......................................................................................................................................... 9 2-5 WITHDRAWAL OF BIDS: .................................................................................................................................... 9 2-6 LATE BIDS OR MODIFICATIONS: ........................................................................................................................ 9 2-7 CLARIFICATIONS: ............................................................................................................................................... 9 2.8 PROPOSAL COSTS: ........................................................................................................................................... 10 2.9 ACCEPTANCE: .................................................................................................................................................. 10 2.10 REJECTION: ...................................................................................................................................................... 10 2.11 RIGHT TO CANCEL: .......................................................................................................................................... 10 2-13 TIMELINE OF EVENTS: ..................................................................................................................................... 10 2-14 LOCAL, STATE AND FEDERAL COMPLIANCE REQUIREMENTS: ........................................................................ 10 ALEUTIAN HOUSING AUTHORITY| NETWORK ADMINISTRATION AND SERVER REPLACEMENT(2) 2 2-15 EXCEPTIONS TO PROPOSAL:............................................................................................................................ 11 Part III ............................................................................................................................ 11 Special Conditions ......................................................................................................................................................... 11 3-1 INSURANCE: .................................................................................................................................................... 11 3-2 DURATION OF AGREEMENT: ........................................................................................................................... 12 Part IV ........................................................................................................................... 12 Proposal Format & Minimum Requirements ................................................................................................................ 12 Report | Sections & Titles (Minimum Requirements) .................................................................................................. 13 4-1 EXECUTIVE SUMMARY: ................................................................................................................................... 14 4-2 COMPANY BACKGROUND: .............................................................................................................................. 14 4-3 BID FORM: ....................................................................................................................................................... 14 4-4 PROPOSED COMPUTING ENVIRONMENT: ...................................................................................................... 14 4-5 OPTIONAL SOFTWARE: ................................................................................................................................... 15 4-6 IMPLEMENTATION SERVICES: ......................................................................................................................... 15 4-7 SERVICE LEVEL AGREEMENTS AND SERVICE RATES: ....................................................................................... 15 4-8 SUPPORT/MAINTENANCE PROGRAM: ............................................................................................................ 15 4-9 CLIENT REFERENCES: ....................................................................................................................................... 15 4-10 INVESTMENT SUMMARY: ............................................................................................................................... 15 4-11 ADDITIONAL INFORMATION: .......................................................................................................................... 15 4.13 REQUIRED DOCUMENTS: ................................................................................................................................ 16 4.14 REQUIRED FOR AWARD .................................................................................................................................. 16 Part V ............................................................................................................................ 16 Technical Specifications ................................................................................................................................................ 16 GENERAL REQUIREMENTS: ....................................................................................................................................... 16 5-1 OPERATING ENVIRONMENT: .......................................................................................................................... 16 5-2 SECURITY: ........................................................................................................................................................ 16 ALEUTIAN HOUSING AUTHORITY| NETWORK ADMINISTRATION AND SERVER REPLACEMENT(2) 3 5-3 SUPPORT: ........................................................................................................................................................ 17 5-4 HARDWARE: .................................................................................................................................................... 17 5-5 SOFTWARE: ..................................................................................................................................................... 17 Part VI ........................................................................................................................... 17 Existing Infrastructure ................................................................................................................................................... 17 NETWROK ASSESSMENT .........................................................................................................................................