Hong Kong Exchanges and Clearing Limited and The Stock Exchange of Hong Kong Limited take no responsibility for the contents of this document, make no representation as to its accuracy or completeness and expressly disclaim any liability whatsoever for any loss howsoever arising from or in reliance upon the whole or any part of the contents of this document. HSBC Holdings plc Overseas Regulatory Announcement The attached announcement has been released to the other stock exchanges on which HSBC Holdings plc is listed. The Board of Directors of HSBC Holdings plc as at the date of this announcement comprises: Mark Tucker*, Noel Quinn, Laura Cha†, Henri de Castries†, James Anthony Forese†, Steven Guggenheimer†, Irene Lee†, José Antonio Meade Kuribreña†, Heidi Miller†, Eileen K Murray†, David Nish†, Ewen Stevenson, Jackson Tai† and Pauline van der Meer Mohr†. * Non-executive Group Chairman † Independent non-executive Director Hong Kong Stock Code: 5 HSBC Holdings plc Registered Office and Group Head Office: 8 Canada Square, London E14 5HQ, United Kingdom Web: www.hsbc.com Incorporated in England with limited liability. Registered in England: number 617987 27 April 2021 HSBC HOLDINGS PLC 1Q21 EARNINGS RELEASE AUDIO WEBCAST AND CONFERENCE CALL HSBC will be holding an audio webcast presentation and conference call today for investors and analysts. The speakers will be Noel Quinn (Group Chief Executive) and Ewen Stevenson (Group Chief Financial Officer). A copy of the presentation to investors and analysts is attached and is also available to view and download at https://www.hsbc.com/investors/results-and-announcements/all- reporting/group. Full details of how to access the conference call appear below and details of how to access the webcast can also be found at www.hsbc.com/investors/results-and-announcements. Time: 7.30am (London); 2.30pm (Hong Kong); and 2.30am (New York). Webcast: https://streamstudio.world-television.com/CCUIv3/registration.aspx?ticket=768- 1956-28182&target=en-default-&status=preview&browser=ns-0-1-0-0-0 Conference call access numbers: Restrictions may exist when accessing freephone/toll-free numbers using a mobile telephone. Passcode: 8373996 Toll-free Toll UK 0808 238 1616 US 1 866 551 9263 Hong Kong 800 967 131 International +44 (0)20 7192 8727 Replay access details from 27 April 2021 1:00pm BST – 27 May 2021 1:00pm BST Passcode: 8373996 Toll-free Toll UK 0808 238 0667 US 1 866 331 1332 Hong Kong 58085596 International +44 (0) 333 300 9785 Note to editors: HSBC Holdings plc HSBC Holdings plc, the parent company of HSBC, is headquartered in London. HSBC serves customers worldwide from offices in 64 countries and territories in its geographical regions: Europe, Asia, North America, Latin America, and Middle East and North Africa. With assets of US$2,959bn at 31 March 2021, HSBC is one of the world’s largest banking and financial services organisations. ends/all Registered Office and Group Head Office: 8 Canada Square, London E14 5HQ, United Kingdom Web: www.hsbc.com Incorporated in England with limited liability. Registered number 617987 HSBC Holdings plc 1Q21 Results Presentation to Investors and Analysts 1Q21 results Appendix Our purpose, values and ambition support the execution of our strategy Our purpose Opening up a world of opportunity Our ambition To be the preferred international financial partner for our clients Our values We value difference We succeed together We take responsibility We get it done Our strategy Focus on our strengths Digitise at scale Energise for growth Transition to net zero 1 1Q21 results Appendix 1Q21 highlights Reported PBT of $5.8bn up 79% vs. 1Q20; adjusted PBT of $6.4bn up 109% vs. 1Q20 1 due to net ECL releases, offset by lower adjusted NII (down $1.3bn) 2 Good performance supported by $0.4bn net release of ECL; modest Stage 3 charges of $0.3bn incurred in the quarter, offset by Stage 1 – 2 releases of $0.7bn On-track with cost and RWA reduction programmes; achieved $0.4bn of cost saves, 3 cumulative RWA saves of $61bn1 (FY20: $52bn) Strong capital, liquidity and funding; CET1 ratio2 of 15.9%, customer deposit surplus of 4 $610bn increased by $5bn (1%) vs. 4Q20, 1Q21 adjusted lending growth of $6bn (1%) A reconciliation of reported results to adjusted results can be found on slide 15, the remainder of the presentation unless otherwise stated, is presented on an adjusted basis 2 1Q21 results Appendix Business highlights WPB Wholesale Geographies Hong Kong card spend up 12% vs. 1Q20; Hong Strong CMB pipeline of lending in place as Good performance across all regions Kong mortgage drawdowns up 37% vs. 1Q20; UK we support clients in positioning themselves for mortgage drawdowns up 60% vs. 1Q20; UK economic recovery; 1Q21 approved lending PBT by region, $bn 1Q20 1Q21 mortgage market shares: 7.4% stock, 8.6% gross3 volumes up 49% vs. 4Q20 4 Total Wealth balances of $1,633bn up 23% 1Q21 Capital Markets gross revenue of $451m Asia 3.7 3.8 vs. 1Q20. Good quarter in NNM accumulation in (up 6% vs. 1Q20) Private Banking and Asset Management Led more than $567bn of financing in 1Q21 Europe (0.7) 1.5 (stable vs. 1Q20) for clients in the capital Card spend and mortgage drawdowns, $bn markets globally across DCM, ECM & Syndicated 1Q19 1Q20 1Q21 loans5, including c.$40bn raised through Social of which: UK RFB 0.4 1.1 Cards 5.8 5.9 6.6 5 Hong Kong and Covid-19 response bonds Mortgages 2.8 1.7 2.4 of which: NRFB (0.8) 0.9 Cards 10.5 10.3 8.3 Global CMB value of lending approved but not UK Mortgages 6.4 6.2 9.8 yet drawn down, $bn North America (0.0) 0.5 25.4 Private Bank and Asset Management NNM, $bn of which: US (0.1) 0.3 20.2 2020 monthly average: $11.5bn 14.5 13.1 13.1 MENA 0.0 0.3 9.2 11.2 5.3 4.1 (0.0) LATAM 0.0 0.2 (3.1) 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 1Q20 2Q20 3Q20 4Q20 1Q21 Total 3.1 6.4 2020 2021 PB AMG 3 1Q21 results Appendix Delivery against our strategy Focus on our strengths Energise for growth Transformation continues at pace with cumulative gross RWA reductions New ways of working being piloted across the Group, increasing flexibility of $61bn and $1.5bn of cumulative cost saves to date for all of our people, while being mindful of our customers’ evolving needs Strong start to our Asia Wealth strategy with Asia Wealth balances up We are rationalising our office presence and reducing our global office 18% vs. 1Q20; over 600 Asia Wealth FTE recruited in 1Q21, including c.100 footprint by 3.6 million sqft (c.20%) in 2021; reflecting new ways of client facing wealth planners in China working c.$3bn net lending growth in trade finance in Asia over 1Q21, primarily in Relocating key business heads from London to Hong Kong to better mainland China and Hong Kong support clients and the business Voted as world’s top trade finance bank, and best trade bank in 13 $6bn growth investment plan firmly on track markets in Asia6 Digitise at scale Transition to net zero Partnering with Global Payments in Hong Kong to integrate PayMe into Climate resolution to be tabled at May 2021 AGM merchant checkouts HSBC is a founding signatory of the Net Zero Banking Alliance7 HSBC Reward+ credit card rewards app in Hong Kong reached milestone of c.90% of $621bn of Global Asset Management AUM classed as 1 million downloads Responsible Investments8 HSBCnet mobile downloads up 73% vs. 1Q20; volume of payments up Launched UK pilot of new sustainability assessment tool to help SMEs 320% over same period understand their current ESG performance and help them take action HSBC Kinetic, our mobile-only UK SME banking proposition, now has c.6k Record quarter for global GSSS bond issuance, with 1Q21 issuance reaching users c.50% of FY20 levels9; HSBC raised $68bn of GSSS financing for clients in Launched first direct ‘Straight Through Banking’ in the UK; new customers 1Q219 can open an account on mobile, with a selfie, in minutes Awarded Environmental Finance Bond Awards in seven categories in 202110 4 1Q21 results Appendix 1Q21 results summary $m 1Q21 1Q20 Δ NII 6,496 7,817 (17)% Adjusted PBT of $6.4bn up $3.3bn (109%) vs. 1Q20, primarily due to favourable ECL performance Non interest income 6,777 5,896 15 % Revenue 13,273 13,713 (3)% Revenue of $13.3bn down $0.4bn (3%) vs. 1Q20 due to the impact of lower interest rates, partially offset by ECL 435 (3,117) >100% favourable movements in volatile items. Good performance Costs (8,203) (7,983) (3)% in Global Debt Markets, Equities and Wealth Associates 885 450 97 % Net ECL release of $0.4bn, vs. $3.1bn charge in 1Q20, Adjusted PBT 6,390 3,063 >100% reflecting improvements in the forward economic outlook Significant items and FX translation (611) 166 >(100)% and non-repeat of a significant charge relating to a Reported PBT 5,779 3,229 79 % corporate exposure in Singapore in 1Q20 Reported profit after tax 4,568 2,508 82 % Low 1Q21 Stage 3 charges of $0.3bn, release of Stage Profit attributable to ordinary shareholders 3,880 1,785 >100% 1 – 2 reserves of $0.7bn Reported EPS, $ 0.19 0.09 $0.10 Costs of $8.2bn, up $0.2bn (3%) vs. 1Q20, primarily Impact of sig items on reported EPS, $ (0.03) 0.01 $(0.04) due to increased technology spend (+$0.1bn) and performance related pay (+$0.5bn), partially offset by $bn 1Q21 4Q20 Δ programme saves ($0.4bn) Customer loans 1,040 1,034 1% Associate income increased $435m (97%) vs.
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