43n6_1stcorrex.qxd 11/16/2004 10:19 AM Page cov1 cover cov1 43n6_1stcorrex.qxd 11/16/2004 10:19 AM Page cov2 Baker & Taylor 4c page p/u cov2 43n6_1stcorrex.qxd 11/16/2004 10:19 AM Page 305 PLA thanks the following 2003-2004 Partners for their generous support of PLA activities. Platinum Partners ($10,000 or more) Gold Partners 3M Library Systems ($5,000 - $9,999) Baker & Taylor BBC Audiobooks America Bill and Melinda Gates Brodart Foundation Dynix EBSCO Information Services ProQuest Company Gale Group TLC Silver Partners ($1,000 - $4,999) GIS Information Systems Xerox Global Services H.W. Wilson Checkpoint Systems, Inc. Ingram Library Services, Inc. Demco, Inc. Innovative Interfaces Dutton/Penguin Group USA JanWay Company Greenwood Publishing Group Tech-Logic HarperCollins Veicon Technology Highsmith Inc. ITC Systems MagnetStreet Mandarin Library Automation Random House Bronze Partners Simon and Schuster ($500 to $999) SIRSI Serial Solutions Starbucks tutor.com Vernon Library Supplies VTLS World Book Partners provide invaluable financial support for PLA workshops, preconferences, special events, and more. The PLA Partners Program provides high visibility for partners. If you would like to know more about the benefits of becoming a PLA Partner, call PLA at 800-545-2433, ext. 5PLA or check us out on the web - www.pla.org As of 8.15.04 is a division of the American Library Association. 43n6_1stcorrex.qxd 11/16/2004 10:19 AM Page 306 OCLC 4c page p/u 306 43n6_1stcorrex.qxd 11/16/2004 10:24 AM Page 307 Renée Vaillancourt McGrath Feature Editor Kathleen M. Hughes CONTENTS Managing Editor November/December 2004 Vol. 43, No. 6 331 Opposing the USA PATRIOT Act The Best Alternative for American Libraries Don Essex 341 Branch Management An Analysis of Minneapolis-St. Paul-Area Public Libraries Chad Lubbers 347 Increasing Technical Services Efficiency to Eliminate Cataloging Backlogs Myung Gi Sung 353 In the Name of In(ternet)decency Laws Attempting to Regulate Content Deemed Harmful to Children Amy Lisewski Lavell IN EVERY ISSUE 310 Editor’s Note 326 Internet Spotlight Renée Vaillancourt McGrath Steven M. Cohen 311 From the President 329 Tech Talk Clara N. Bohrer A. Paula Wilson 315 Tales from the Front 360 News from PLA Jennifer T. Ries-Taggart Kathleen Hughes 317 Perspectives 361 On the Agenda Hampton (Skip) Auld and 362 By the Book Nann Blaine Hilyard Jennifer Schatz 323 Book Talk 365 New Product News A Part of What I Do: An Vicki Nesting Interview with Mark Salzman Brendan Dowling PLUS . 308 Readers Respond 367 Index to Advertisers 313 Verso 368 Index to Volume 43 Sights, Sounds, and Silence in Library Reference to Children Sunny Strong 330 InterViews Copyright Concerns: Scanning Book Covers to Use on Library Web Sites Carrie Russell The Public Library Association is a division of the American Library Association, 50 E. Huron St., Chicago, IL 60611; www.pla.org. Cover design by Jim Lange, Jim Lange Design, Chicago Interior design by Dianne M. Rooney, American Library Association, Chicago 43n6_1stcorrex.qxd 11/16/2004 10:19 AM Page 308 EDITORIAL FEATURE EDITOR: Renée Vaillancourt McGrath MANAGING EDITOR: Kathleen M. Hughes CONTRIBUTING EDITORS: Hampton (Skip) Auld, Steven Cohen, Nann Blaine Hilyard, Vicki Nesting, Jennifer Ries-Taggart, Jennifer Schatz, Paula Wilson EDITORIAL ASSISTANT: Brendan Dowling ADVISORY COMMITTEE Isabel Dale Silver, Chair, Champaign, IL; Marilyn Boria, Elmhurst, IL; Nancy Charnee, New York, NY; Barbara Custen, Pasadena, CA; Sally Decker-Smith, Wheeling, IL; Luren E. Dickinson, Jackson, MI; Nann Blaine Bike Away Burnout Hilyard, Zion, IL; Marcia Schneider, San Francisco, CA; Bessie Condos Tichauer, Sacramento, CA. Guest editor Jennifer Schatz wrote about burnout in the May/June 2004 Editor’s EX OFFICIO: Luis Herrera, Pasadena Public Library, Note, and invited us to respond with ways we keep up our energy and enthusiasm. 285 E. Walnut St., Pasadena, CA 91101-1556; lher- I enjoy riding a bicycle, so every day I ride my bicycle to work—having fun, get- [email protected]. ting exercise, feeling like a kid again! This takes no more time than driving would, PLA PRESIDENT: Clara N. Bohrer, West Bloomfield Library, 4600 Walnut Lake Rd., West Bloomfield, MI energizes me for the start of the day, and helps me unwind at the end of the work day. 48323-2557; [email protected]. It makes me feel good about being good to the environment, and saves me money! PUBLIC LIBRARIES (ISSN 0163-5506) is published You could do it, too—just try it! Ask your local bike club for advice on a route, safety, bimonthly at 50 E. Huron St., Chicago, IL 60611. It is the law. Avoid burnout and have fun.—Bob Boyce (age 64), Reference Department, the official publication of the Public Library Association, a division of the American Library Lincoln (Neb.) City Libraries Association. Subscription price: to members of PLA, $25 a year, included in membership dues; to nonmem- bers: U.S. $50; Canada $60; all other countries $60. Single copies, $10. Periodicals postage paid at Correction Chicago, IL, and at additional mailing offices. The CO Digital Divide article (June/July 2004) misstates some of its early findings by POSTMASTER: send address changes to Public referring to Colorado public library users generally. This report was based on a 2002 Libraries, 50 E. Huron St., Chicago, IL 60611. quota sample survey of the state’s public library Internet users. A preliminary review SUBSCRIPTIONS has revealed a recoding problem that led to the overestimation of the proportion of respondents without access elsewhere (such as at home, school, or work). That figure Nonmember subscriptions, orders, changes of address, and inquiries should be sent to Public Libraries, Sub- is likely closer to one-third than the reported two-thirds. In addition to this correc- scription Department, American Library Association, tion, a very small group of unintended respondents—non-users of public library 50 E. Huron St., Chicago, IL 60611; 800-545-2433, Internet computers—has been discovered, and they are being removed from the press 5; fax: (312) 944-2641; e-mail: subscriptions@ ala.org. revised results. A revised report as well as a revision of the article manuscript is avail- able at www.lrs.org. ■ ADVERTISING William N. Coffee, c/o Benson, Coffee & Associates, 1411 Peterson Ave., Park Ridge, IL 60068; (847) 692- 4695; fax (847) 692-3877. PRODUCTION North Carolina Librarians Embrace ALA PRODUCTION SERVICES: Troy D. Linker, The Smartest Card Campaign Angela Hanshaw; Stephanie Kuenn, Kristen McKulski, Karen Sheets, and Christine Velez. Across North Carolina, public librarians are delivering the MANUSCRIPTS message: North Carolina’s smartest card is at your public Unless otherwise noted, all submissions should be sent to library! More than fifty public library systems are par- the feature editor, Renée Vaillancourt McGrath, 248A N. Higgins Ave. #145, Missoula, MT 59802; publiclibraries@ ticipating in the The Smartest Card. Get it. Use it. aol.com. See the January/February issue or www.pla.org @ your library campaign. This campaign, developed for submission instructions. by the Public Library Association, promotes the INDEXING/ABSTRACTING value of public libraries nationwide focusing on how Public Libraries is indexed in Library Literature and the library card is the key to learning and enjoyment Current Index to Journals in Education (CIJE), in addi- for all people. tion to a number of online services. Contents are ab- The State Library of North Carolina, through a stracted in Library and Information Science Abstracts. LSTA statewide leadership project, is coordinating the campaign effort statewide. MICROFILM COPIES Using PLA’s national campaign as a springboard, the state library is providing a Microfilm copies are available from University Micro- full menu of resources to support librarians in reaching out to their communities. films, 300 N. Zeeb Rd., Ann Arbor, MI 48103. The state library’s program delivers statewide media relations, develops a clear- The paper used in this publication meets the minimum requirements of American National Standard for inghouse for marketing ideas, and creates and produces promotional materials. A Information Sciences—Permanence of Paper for Printed network of public librarians are working to make sure North Carolina residents Library Materials, ANSI Z39.48-1992. ∞ know that their library card is the smartest card in their wallet. ©2004 by the American Library Association All materials in this journal are subject to copyright by the American Library Association and may be photo- copied for the noncommercial purpose of scientific or Public Libraries encourages letters to the editor. Letters are used on a space-available basis and educational advancement granted by Sections 107 and 108 of the Copyright Revision Act of 1976. For other may be excerpted. Preference will be given to letters that address issues raised by the magazine. reprinting, photocopying, or translating, address Acceptance is at the editor’s discretion. Send to Renée Vaillancourt McGrath, 248A N. Higgins requests to the ALA Office of Rights and Permissions, Ave. #145, Missoula, MT 59802; [email protected]. 50 E. Huron St., Chicago, IL 60611. 43n6_1stcorrex.qxd 11/16/2004 10:19 AM Page 309 TLC 4c page new 309 43n6_1stcorrex.qxd 11/16/2004 10:20 AM Page 310 EDITOR’S NOTE s a peer-reviewed professional It Takes other ALA division journals (Library journal, Public Libraries Resources & Technical Services [ALCTS], strives to present practical a Village Children and Libraries [ALSC], Reference articles and significant and User Services Quarterly [RUSA], and research on topics of interest Renée Vaillancourt McGrath Young Adult Library Services [YALSA]) are to public librarians. The ref- Feature Editor refereed as well. Aeree-review process helps to insure that the The referee review process (as well as information provided in this journal is useful many other details of the inner workings of and accurate.