WELCOME Guide to Oslo Airport Avinor Oslo Airport welcome all passengers to a better travelling experience! With the new opening we offer more space for check-in and security, there will be fewer queues and more time for greater experiences. Welcome! WE HAVE MADE ROOM FOR GREAT EXPERIENCES • 21 new shops • 37 new restaurants and bars • 11 new security checkpoints • 40 new self check-in kiosks • 34 new check-in counters Photo: Sune Eriksen 2 3 DEPARTURES Avgangshall Utgang Innland Utgang Utland Departure hall Gates A B C Domestic Gates D E F International Cutters 4 Utgang Gates F Strollers 4 Reservations for misprints and sold-out products. 5 ARRIVALS Innland Utland Domestic International Ankomsthall Arrival hall 6 Reservations for misprints and sold-out products. 7 SERVICES Transportation to and from the Lounges Lost & found – luggage storage – Airport There are three lounges at Oslo Airport; porter service NSB – Norwegian state railways one in the domestic area and two in the Personal items found in the terminal All NSB Regional trains that run between international area. should be delivered to the lost and Skien, Oslo, Lillehammer and Trondheim found office. Passports are given to the stop at Oslo Airport. NSB Local Trains on Domestic departures: Police. Your luggage can be stored for a the Kongsberg–Eidsvoll line also stop at SAS Lounge fee here, and porter service is also avail- the Airport. able. Keep in mind that the porter service International Departures: must be booked 24 hours in advance. The Airport Express train SAS / Star Alliance Lounge The Airport Express train (Flytoget) runs between Drammen, Asker, Sandvika, OSL Lounge – The lounge is open to Exchange/ATM and bank services Lysaker, Skøyen, Nationaltheatret, Oslo all passengers for a fee of NOK 300. S and Lillestrøm. Departures every 10/20 Exchange/ATM can be found through out minutes. the terminal. Tax Refund services for international The DNB bank has two offices in the travelers Car Rental terminal: You can walk to the car rental office Tax Refunds via an indoor walkway. Here you will Visitors residing outside Norway, After the security control for depart- find AVIS, Budget, Europcar, Hertz, Sixt, Sweden, Denmark and Finland can ing passengers (open 05.30-19.30 all National, Alamo and Enterprise. receive a refund for the VAT paid on days except Saturday 05.30-15.00). goods purchased in shops affiliated Bus with Global Blue or Tax Free Worldwide In the arrival hall (open 07.30-23.00 Take the bus to Oslo or other destinations Norway AS. all days). in Norway. Customs Office Taxi If your refund is from Tollvesenet (Nor- Service points For the best fixed rate contact our taxi wegian Customs) go to the Customs of- desk. fice on arrival level for an official stamp Service points for airlines and luggage and send the papers in the mail. handlers can be found at several locations throughout the Airport. Please refer to the map for service points in different areas. Photo: Sune Eriksen 8 9 FACILITIES Travels to Non-Schengen Special needs Children/families For travels outside the Schengen Accessible toilets (HC) can be found There is a playground in the area for countries (F-gates) you have to pass by most toilet areas. domestic departures, by gate A 12/14. through the border and passport control. Please do not leave your children Please make your way to the gate of The assistance meeting point is un attended in the area. departure in due time. located in the departure hall, by the main meeting point. If you have booked assis- We offer strollers for free usage after Airport Information tance for your flight with Aviator PRM the security check. These can be used in The Airport Information Center is please use the phone for direct contact the terminal up until your departure. open 24 hours, 365 days a year. with their office. Contact: +47 915 06400; The quiet room/chapel is open for Facebook Oslo lufthavn Gardermoen; There are two first aid rooms at the necessary use in the domestic departure or [email protected]. airport for emergency illness. Please area, by gate A4. contact staff if you need to use these rooms. Felix and Fiona Earlybird Keep a lookout for our airport Become an EarlyBird for mascots Felix and Fiona during easier travel and relevant deals major holidays. at Avinor Oslo airport. Go to www.earlybird.avinor.no Free WIFI 1. Select the wireless network called AIRPORT 2. Open your browser and enter a public website 3. The login portal will appear 4. Select “FREE WI-FI” 5. Accept the terms of use - you are online! 10 11 FOOD & BEVERAGE FlyBar serves up dishes from modern Pizza Hut makes real American pizza News Bar sells coffee, freshly baked Norwegian cuisine. The menu includes with a wide selection of toppings. Order goods, sandwiches and salads. The bar is wraps with Norwegian ingredients, light a whole pizza or individual slices. Sides fully licensed and carries a wide selection meals like pies and sandwiches, oatmeal like salad, nachos and dressings are also of concessions and reading material. with Norwegian wild berries, smoothies, available. 45,- 99,- 99,- fresh juice and delicious coffee. BØLGEN & MOI RITAZZA NEWS BAR Bølgen & Moi pizza slize Flaky with cheddar and ham + medium cappuccino Wrap + soft drink At Starbucks, you can find many Upper Crust presents a large selection Ritazza is the place for steaming hot different kinds of coffee, as well as of freshly prepared baguettes with a barista coffee, pastries and delicious classic coffee drinks like Frappuccino freshness guarantee. There is also an snacks. Italian favourites like tiramisù, and Caramel Macchiato. If you are in the assort ment of sweet pastries. hand-made focaccia and Italian-style 100,- mood for a quick bite, light meals and burgers are also available. 49,- 99,- pastries are also available. NORGESGLASSET JAMIE´S DELI BIT 2 juice for the price of 1 Pizza funghi + 0,5 l soft drink 4 optional baked goods W.B. Samson presents a tasty Humle & Malt serves quality, local Jamie’s Deli focuses on good natural selection of pastries, bread, cakes and brewed beers; one is brewed exclusively ingredents. Enjoy freshly prepared barista coffee. Favourites like cinnamon for Oslo Airport. The menu includes the superfood salads, superfood wraps, buns and sourdough baguettes with Humle & Malt venison burger with sweet home-made pizza and tasty sandwiches. 49,- gruyère cheese and cotto ham are also potato, and Ølbrød (beer bread) with St. POINT available. Kristina ham and Norwegian brie. Children’s meal; small baguette with cheese and ham, 0,3 l Imsdal water + a fruit Parken serves delicious barista coffee Seafood Bar serves everything and a wide selection of sandwiches, from savoury shrimp sandwiches, fresh focaccia and light meals. You can also oysters and sushi to creamy fish soup. Vegetarian enjoy home-made yoghurt and smoothies Up early? Why not start the day with a 69,- 99,- as well as freshly squeezed juice. champagne breakfast? Glutenfree STARBUCKS NORTHLAND Breakfast offer; selected food + soft drinks (to 11 am) Baguette of the month + soft drink 99,- 4 baguettes with cheese and ham + 4 soft drinks 299,- 12 Offer valid until June 15th, 2017 13 FOOD & BEVERAGE Bølgen & Moi Food Garage serves Northland serves wholemeal and Haven presents a mouth-watering up unexpected, delightful food moments. white sourdough baguettes with their selection of vegetables, fruit and berries in Some of their signature dishes are Mama own special pesto, aioli or spreads. The the form of soups, salads, juices and Moi’s Komper with rutabaga and salted selection is large and exciting – and the smoothies. Local and organic. Organic beer, 179,- 199,- lamb, and Trond Moi’s classic fish soup. ingredients are of the highest quality. wine and coffee also available. 119,- SAMSON TGI FRIDAYS FJØLA Chicken focaccia + juice from Safteriet Chicken Quesadillas Fjølaburger + soft drink At TGI Fridays, enjoy authentic BIT lets you create your own salads, Fjøla serves great food, with local American cuisine and legendary drinks. baguettes and sandwiches by combining Norwegian ingredients. Signature dishes: Some of our customer favourites are the your favourite ingredients. You can also the Fjøla burger with tasty sides, salad Buffalo Wings, Jack Daniel’s Burger, BBQ enjoy freshly baked pastries, high quality with chicken confit from Holte farm, 129,- 179,- 199,- Baby Back Ribs and the Chicken Quese- coffee drinks and fresh juice. freshly baked apple tart and the steak dillas. sandwich à la Christer Rødseth. HAVEN HUMLE & MALT JAMIE’S ITALIAN Large salad bar + Imsdal 0,5l Beer-bread sandwich + 0,4 l soft drink Fresh linguini with scampi + lemonade Norgesglasset serves drinks made Jamie’s Italian gives you a mixture of Pick and choose from dozens of from Norwegian berries; like Raspberry traditional Italian cooking and modern diff erent aquavits at the Aquavit bar! Mojito, Strawberry Caipiroska and Apple dishes with a fresh twist by Jamie and Light meals are also available if you are Fjellbekk (Mountain Stream), as well as Gennaro. Choose from a selection of hungry. The dishes on the menu go well 139,- Norwegian cheese, cured meats and delicious antipasti, fresh pasta and rustic with aquavit – like wraps with smoked FISKERIET other snacks, all served in a Norgesglass. dishes by the season. salmon. Fishcake with bread and aioli The menu at Hunter Bar is based Havsalt is the place to find fresh, Foodmarket offers noodle woks on good, Norwegian raw ingredients, clean Norwegian seafood such as with different sides, a grill selection, as designed to please a hunter’s palate. shrimp, lobster, shells, herring and a great well as an abundant salad bar.