TABLE OF CONTENTS PICMET ’13 Japantown ................................................................. 20 Message from the President and CEO of PICMET .............2-3 Little Saigon .............................................................21 Executive Committee ........................................................4 West San José ........................................................... 21 Acknowledgments ............................................................. 5 Willow Glen ............................................................. 21 Advisory Council ..............................................................5 Los Gatos ..................................................................22 Panel of Reviewers ............................................................6 Campbell .................................................................. 22 Past LTM Award Recipients ............................................. 7 Rose Garden ............................................................. 22 Past Medal of Excellence Award Recipients ................... 8 San José Museum of Art ..........................................23 The Tech Museum of Innovation ............................23 PICMET ’13 AWARDS Arts, Entertainment & Events .........................................23 Student Paper Awards ................................................. 9-10 San José Convention & Visitors Bureau ..................23 LTM Awards ..................................................................... 11 Artsopolis ................................................................. 23 Medal of Excellence Awards ............................................ 12 Downtown Event Calendar ...................................... 23 PICMET Fellows ............................................................. 13 Event Center at San José State University ..............23 In Memoriam: Albert Rubenstein ...................................14 In Memoriam: Robert D. Dryden ....................................15 SOCIAL EVENTS Reception / Buffet ........................................................... 24 GENERAL INFORMATION Dinner at San José State University’s “Tower Lawn” ... 24 Conference Focus ............................................................16 Awards Banquet .............................................................. 24 Who Should Attend ........................................................16 Program ............................................................................ 16 SITE VISITS Publications ..................................................................... 16 Intel Museum .................................................................. 25 Registration Policy ..........................................................16 Samsung Semiconductor, Inc.. .......................................25 Session and Paper Designations .....................................17 Presentation Guidelines ..................................................17 TECHNICAL PROGRAM Audio/Visual Equipment ................................................17 Program Overview .......................................................... 26 Wireless Access ...............................................................17 The Papers .......................................................................26 PICMET Volunteers .........................................................17 The Schedule .................................................................. 26 Monday Schedule ........................................................... 27 THE PICMET EXPERIENCE ......................................................... 18 Tuesday Schedule ........................................................... 28 Wednesday Schedule ......................................................29 SAN JOSÉ Thursday Schedule .........................................................30 Transportation Information ............................................ 19 Schedule of Sessions by Date ....................................31-34 Shuttle Service .........................................................19 Schedule of Sessions by Room .................................. 34-37 Taxis ......................................................................... 19 Personal Schedule ...........................................................38 San José Guide ................................................................ 19 About San José .........................................................19 PLENARY SESSIONS ............................................................... 39-44 Location .................................................................... 19 Population ................................................................ 19 PHD COLLOQUIUM ..................................................................... 45 Climate ..................................................................... 19 TUTORIALS ........................................................................... 46-49 Business: #1 In Technology Expertise .................... 19 PANELS ................................................................................ 50-51 San José Historic Sites ....................................................19 SESSIONS............................................................................ 52-109 Alviso Historic District ............................................19 AUTHOR INDEX ................................................................. 110-115 Cathedral Basilica of St. Joseph .............................. 20 MARRIOTT FLOOR LAYOUT ...................................................... 116 Circle of Palms Plaza ...............................................20 Hayes Mansion .........................................................20 New Almaden Mine ................................................. 20 San José Neighborhoods & Notable Sites .......................20 Downtown San José .................................................20 1 PICMET ’13 The PICMET ’13 Conference has two outputs: This Conference Bulletin includes an up to 200-word abstract of each paper to enable the participants to select the sessions to attend and the presentations to follow. The Bulletin is intend- ed as a reference book for an overview of the field, in general, Dear PICMET Guests: and the conference, in particular. We are pleased to welcome you to the PICMET ’13 Conference. The Proceedings is a flash drive containing full-length presen- tations included in the conference. Its purpose is to give full Service industries are playing a dominating role as the engine access to the entire conference for many years after the con- of economic growth in both developed and developing coun- ference is over. The Proceedings is divided into 46 sections, tries, with technology being the driv- listed below, each containing several papers on the topic of ing force behind it. Energy, the health the section. sector, manufacturing, financial insti- tutions, governments, and educational • Technology Management Framework institutions are increasingly more de- • Strategic Management of Technology pendent on IT-driven services through- out the world. • Science and Technology Policy • Collaborations for Technology Management PICMET defines the primary role of • Competitiveness in Technology Management Technology Management as the man- • Decision Making agement of technologies to assure that they work for the betterment of hu- • Emerging Technologies mankind. Using this definition, technology management has • E-Business a critical role to play in the proper utilization of technology • Disruptive Technologies in services. It is the responsibility of the Technology Manage- • Innovation Management ment community to guide technology effectively to provide the services that the world economy needs. • Commercialization of Technology • Entrepreneurship/Intrapreneurship This is a big challenge for the leaders and future leaders in the • Intellectual Property Technology Management field. Recognizing this challenge, the • Cultural Issues in Technology Management PICMET ’13 Conference explores the role of technology man- agement in the IT-driven services. • Environmental Issues • Leadership PICMET conferences have always alternated between Portland • Information Management and an international location until now. PICMET ’13 is an ex- • Knowledge Management ception to it. Because of the critical importance of Silicon Val- ley for IT-driven services, this year’s conference is held in San • Management of Information/Communication Technology Jose at the heart of Silicon Valley. San Jose State University is • Enterprise Management the host and primary sponsor, with IBM Research Center at • New Product Development Almaden providing major support. • Manufacturing Management More than 660 papers were submitted to PICMET ’13. After • Management of Technical Workforce they were subjected to a double-blind refereeing process, 285 • Project/Program Management were included in the conference. The referees were from uni- • R&D Management versities, industrial organizations and government agencies from around the world. The authors represent more than 250 • Resource Management academic institutions, industrial corporations and government • Supply Chain Management agencies in 37 countries. • Quality Management • Sustainability 2 PICMET ’13 • Technology Assessment and Evaluation Vince Reindl, Kai Oldenburg and John Hinch of Omnipress • Technology Forecasting worked with PICMET from the beginning to the end of the conference