Emergency Operations Center Facility and Technology Maintenance Guide December 2016 Prepared Under Contract: HFE20-14-A-0250 Task Order: HSFE20-16-J-0233. Emergency Operations Center Facility and Technology Maintenance Guide Abstract This document was created to assist Chemical Stockpile Emergency Preparedness Program (CSEPP) jurisdictions in cost effectively maintaining their facility and technological assets through their useful life. This document also lists maintenance frequencies commonly used in facility management as well as provides benchmark costs. i Emergency Operations Center Facility and Technology Maintenance Guide This page intentionally left blank. ii Emergency Operations Center Facility and Technology Maintenance Guide Table of Contents 1. Introduction ............................................................................................................... 1 2. Scope ......................................................................................................................... 1 3. Background ............................................................................................................... 2 3.1. Maintenance Program ..................................................................................................... 2 3.2. Operating Procedures ...................................................................................................... 2 3.3. Utility Contracts ............................................................................................................... 3 3.4. Maintenance Contracts ................................................................................................... 3 3.5. Service Providers ............................................................................................................. 4 3.6. Responsibilities ................................................................................................................. 4 3.7. Summary ........................................................................................................................... 5 4. Program Guidance .................................................................................................... 5 5. Maintenance Program ............................................................................................... 6 6. Utilities ....................................................................................................................... 8 6.1. Public Utilities Commission ............................................................................................ 8 6.2. Federal Communications Commission .......................................................................... 9 7. Facility Systems ...................................................................................................... 10 7.1. Structural Systems ......................................................................................................... 10 7.1.1. Foundation .................................................................................................................... 10 7.1.2. Substructure .................................................................................................................. 11 7.1.3. Superstructure ............................................................................................................... 11 7.2. Exterior Building Systems (Building Envelope) ......................................................... 11 7.2.1. Exterior Walls ............................................................................................................... 11 7.2.2. Roof............................................................................................................................... 12 7.2.3. Roof Drainage ............................................................................................................... 13 7.3. Flooring Systems ............................................................................................................ 13 7.4. Electrical Systems .......................................................................................................... 13 7.4.1. Grounding System ........................................................................................................ 15 7.4.2. Lightning Protection System ......................................................................................... 15 7.4.3. Surge Protection Devices .............................................................................................. 15 7.4.4. Uninterruptible Power Supplies .................................................................................... 16 7.4.5. Generators ..................................................................................................................... 16 7.4.6. Stored Emergency Power Supply System..................................................................... 17 7.5. Mechanical Systems ....................................................................................................... 17 iii Emergency Operations Center Facility and Technology Maintenance Guide 7.6. Conveying Systems......................................................................................................... 18 7.7. Plumbing Systems .......................................................................................................... 18 7.8. Fire Protection Systems ................................................................................................. 19 7.9. Interior Finishes ............................................................................................................. 20 7.10. Furniture, Fixtures, and Equipment .......................................................................... 21 7.10.1. Furniture ...................................................................................................................... 21 7.10.2. Fixtures ....................................................................................................................... 21 7.10.3. Equipment ................................................................................................................... 22 7.11. Site and Landscaping Systems (Grounds) ................................................................. 22 7.11.1. Hardscape .................................................................................................................... 22 7.11.2. Landscaping ................................................................................................................ 23 7.11.3. Planter Ground Covers ................................................................................................ 23 7.11.4. Driveways, Roads, and Parking Areas ........................................................................ 24 8. Technology Systems .............................................................................................. 24 8.1. Customer Premise Equipment ...................................................................................... 25 8.1.1. Telephony ..................................................................................................................... 25 8.1.2. 9-1-1 Communications Systems ................................................................................... 25 8.1.3. Cable Television ........................................................................................................... 26 8.1.4. Internet .......................................................................................................................... 27 8.2. Local Area Network ....................................................................................................... 27 8.3. Security Systems............................................................................................................. 27 8.3.1. Door Access Controls ................................................................................................... 28 8.3.2. Closed-circuit Television .............................................................................................. 28 8.4. Audiovisual ..................................................................................................................... 29 8.5. Facility Management Computer Programs ................................................................. 30 8.5.1. Computer-aided Facility Management ......................................................................... 30 8.5.2. Computerized Maintenance Management Systems ...................................................... 30 8.5.3. Building Automation Systems ...................................................................................... 30 8.6. Public Safety Radio Communications .......................................................................... 30 8.7. Amateur Radio (HAM) .................................................................................................. 31 9. Maintenance Frequencies ...................................................................................... 32 10. Maintenance Budgeting and Expenditures ......................................................... 33 10.1. Budgeting ...................................................................................................................... 33 10.1.1. Benchmarking ............................................................................................................. 33 10.1.2. Incremental ................................................................................................................