MANAGEMENT HANDBOOK 2020 Energy Northwest may revise or discontinue policies, procedures, or benefits described in this handbook, and/or institute new policies, procedures, or benefits. This handbook nor any other Energy Northwest policies, procedures, or practices (whether verbal or written) or the acceptance or continuance of employment are to be construed as a contract of employment, a promise of continued employment, or as creating an implied or contractual duty between an employee and Energy Northwest. All employment may be terminated "at will” by Energy Northwest or the employee for lawful reasons. Management Handbook 2020 Introduction Congratulations and welcome to Energy Northwest’s leadership team! You are part of a group of highly skilled professionals focused each day on the relentless pursuit of excellence through continuous improvement. This ensures we provide our public power members and regional ratepayers with safe, reliable, cost-effective, responsible power generation and energy solutions. I want to personally thank you for stepping up to the challenge of leadership on our management team. It’s a very important position to our agency, and to the people you lead. This handbook gives you the guidelines and resources to manage and direct your staff to help them accomplish individual and agency goals. It contains much of the information you will need to be successful in your leadership role here at Energy Northwest; it describes the many important programs, processes and resources available to you. The handbook also lists key expectations for supervisors and managers. I encourage you to use this handbook often as you get started in management, and keep it as a reference throughout your career with the agency. Energy Northwest’s senior leadership, executive board and board of directors are all committed to the ongoing success of our management team. The agency’s future depends on a quality management team leading top performing employees to achieve organizational successes. As a member of our management team, you will play a significant role in the success of Energy Northwest as you lead your team, interact with colleagues, and set an example for others to follow. Brad Sawatzke Chief Executive Officer 1 | P a g e Table of Contents Introduction ................................................................................................................................................... 1 Table of Contents ........................................................................................................................................... 2 Getting Started ............................................................................................................................................ 12 Who We Are ................................................................................................................................................ 12 Governance ............................................................................................................................................ 13 Regulators .............................................................................................................................................. 14 Electrical Energy Organizations............................................................................................................... 15 Energy Northwest Organization Charts ......................................................................................................... 17 Administrative/Support Staff ........................................................................................................................ 17 Resources .................................................................................................................................................... 17 Computer Systems........................................................................................................................................ 17 Information Services Solution Center for IS Support .............................................................................. 17 Logging on to the Energy Northwest Network ........................................................................................ 17 Workstation Desktop .............................................................................................................................. 18 SharePoint .............................................................................................................................................. 18 Asset Suite (Portal J) ............................................................................................................................... 18 PeopleSoft .............................................................................................................................................. 18 Plateau ................................................................................................................................................... 19 Skype for Business .................................................................................................................................. 19 Finding Information ..................................................................................................................................... 19 Employee Information ............................................................................................................................ 19 Management Contact Information ......................................................................................................... 19 Forms, Policies and Procedures .............................................................................................................. 19 New Management Required Reading............................................................................................................ 20 Required reading for All New Management ........................................................................................... 21 Required reading for Management of Bargaining Unit Employees ......................................................... 21 Behavioral Observation Program (BOP) ........................................................................................................ 21 Management Responsibilities ................................................................................................................ 21 Frequently Asked Questions ................................................................................................................... 22 2 | P a g e Management Resources ......................................................................................................................... 22 Budgeting .................................................................................................................................................... 22 Management Responsibilities ................................................................................................................ 23 Frequently Asked Questions ................................................................................................................... 23 Management Resources ......................................................................................................................... 23 Business Planning Process ............................................................................................................................ 23 Management Responsibilities ................................................................................................................ 24 Frequently Asked Questions ................................................................................................................... 24 Management Resources ......................................................................................................................... 25 Change Management ................................................................................................................................... 25 Management Responsibilities ................................................................................................................ 25 Management Resources ......................................................................................................................... 25 Contracting .................................................................................................................................................. 25 Management Responsibilities ................................................................................................................ 26 Frequently Asked Questions ................................................................................................................... 26 Management Resources ......................................................................................................................... 26 Corrective Action Program (CAP)................................................................................................................... 26 Management Responsibilities ................................................................................................................ 26 Condition Reports (SWP-CAP-01 and GBP-CAP-01) ................................................................................. 27 CR Severities and Assignment ................................................................................................................. 27 CR Resolution ........................................................................................................................................