Domestic rates for your shipments within Poland RMP Advertising - RCS Paris B 998 610 810 Photos: FedEx Printed in Europe October 2013. GENERAL TERMS OF SERVICE Accepting orders: During opening hours of branches of FedEx Express Polska Sp. z o.o: Monday - Friday: 8:00 - 17:00 Saturday: 8:00 - 12:00 Postal address: ul. Kolejowa 323, 05-092 Łomianki Customer Service: Tel.: 801 002 800 Tel.: 22 211 80 00 (for mobile phones) Fax: 22 732 79 98 E-mail: [email protected] Outside of working hours, orders may be placed at any time, 7 days a week via e-mail. Packages Standard packages: Delivery: • Not contain chemicals such as paint, • Packages weighing less than 30kg will lacquer, thinner etc. Standard package be delivered door-to-door. • Not be in a cylinder, spherical or • Packages weighing more than 30kg will an uneven shape be delivered board-to-board. • Not have protruding elements cm 50 • Not be labeled “This way up” The courier is obliged to unload or ”Fragile”. 50cm packages from the truck and place them 120cm on the ground or in another vehicle. Non-standard packages: L+W+H ≤ 220cm Non-standard packages are packages Packages should be described in the that, due to their size or properties, waybill in the appropriate weight section. do not fit the above criteria. If this is not the case, their average Non-standard packages should be weights will be taken into account. included in a separate waybill from standard packages. Otherwise, all Standard packages should: packages will be charged as • Not contain any components which non-standard. may spill, break, overflow, etc. Pallets Standard pallets: Delivery: Non-standard pallets: Standard pallets are delivered Non-standard pallets are pallets that do Euro-type pallet ramp-to-ramp. The sender undertakes not fit the above criteria. to load pallets into the courier’s vehicle, If an element takes more space than two and the addressee undertakes to unload Euro-pallets, the rate will be calculated them from the vehicle. for the equivalent number of pallets. 180cm Pallets should be described in the waybill in the appropriate weight section. If this is not the case, their average weights will be taken into account. Standard pallets should: 80cm • not have wheels items placed on it 120cm • not have items containing liquid (barrels, canisters etc.) placed on it. Long packages: This refers to a single element of length between 200 cm and 300 cm, where the remaining two measurements combined do not exceed 80 cm, and where actual weight is less than 30 kg – rate is calculated for weight of 300 kg. Long packages weighing more than 30 kg, or of length greater than 300 cm will not be accepted for delivery. Bulky packages Packages of low weight and large volume are considered bulky packages. Their weight is calculated according to (dimensional weight): the formula: width x length x height (cm) 6000 This form of calculation is used when the dimensional weight calculated according to the above formula is greater than the actual weight. Packaging Return of undelivered packages Scheduling a pickup Packages must be appropriately packed The rate includes up to two notices of You can quickly and easily schedule a by the sender so as to prevent damage delivery. Return of packages not collected pickup of your shipments. Your shipment during transport and allow proper carriage. by addressee within four working days of will then be collected as part of the regular It is recommended to pack the goods in the first delivery attempt shall be charged pickup round or following a request. a cardboard box. at twice the basic rate. Call Customer Service on 801 002 800 to schedule a pickup. You can also drop Insurance costs Payment terms off your package at one of our locations. Each package should be insured by If neither the shipper nor the recipient entering the actual value of the item in has signed an agreement with a local the box “insurance value” on representative, payment is in cash. the waybill. Cost of insurance is 0.4% In case an agreement has been signed, of the declared value. Maximum amount payment can also be via bank transfer. of insurance is 2500.00 PLN. DELIVERY AND PICK-UP ZONES Zone 1: Cities included in zone 1 are listed below. Zone 2: All other cities are the cities not listed in zone 1. Aleksandrów Łódzki KONIN PIŁA SUWAŁKI BIAŁA PODLASKA Konstantynów Pionki Swarzędz BIAŁYSTOK KOSZALIN PIOTrKÓW TrYBUNALSKI Świdnik Bielany Wrocławskie Krajenka PŁOCK SZCZECIN BIELSKO-BIAŁA KrAKÓW POZNAŃ TArNOBrZEG Biesiekierz KrOSNO Pruszcz Gdański TArNÓW BYDGOSZCZ Ksawerów rADOM Terespol Chodów Księżyno Ruda Śląska Tychy Chorzów LEGNICA Rybnik Tyczyn CIECHANÓW LESZNO Rydzyna Ujście CZĘSTOCHOWA LUBLIN rZESZÓW WAŁBrZYCH ELBLĄG ŁOMŻA Sandomierz WArSZAWA* GDAŃSK Łosice Sianów Wasilków Gdynia ŁÓDŹ SIEDLCE Wieliczka Gliwice Międzyrzec Siemianowice Śląskie Wiśniew GOrzów Wielkopolski Mielno SIErADZ Wolanów Gostynin Nałęczów Skaryszew WrOCŁAW Gutkowo Niepołomice Skarżysko Kamienna ZAMOŚĆ Ignatki NOWY SĄCZ Słomniki Zbiersk Jedlińsk OLSZTYN SŁUPSK Zbuczyn JELENIA GÓrA Olsztyn pod Częstochową Sopot Zduńska Wola Jelonek OPOLE Sosnowiec Zgierz KALISZ Osieczyna Stara Łomża ZIELONA GÓrA KATOWICE Ostrów Wielkopolski Stare Pole Żory Kąty Wrocławskie Ostrzeszów Stary Sącz KĘDZIErZYN KOŹLE Pabianice Stawiszyn Kiedrzyn Pasłęk Suchy Las k. Poznania KIELCE Piątnica Sulejów Cities in bold and capitals have a depot. *The area around Warsaw including locations within 10 km of administrative borders of Warsaw Local Service Rates City service Cities: The City service is available for cities in Zone 1. Transit times: The expected transit time is within 2 hours of collection of package. Packages rates: • Delivery cost for packages weighing up to 5 kg: Distance [km] less than 5 5 – 10 10 – 15 15 – 20 >20 Rate (1) 26.00 PLN 28.00 PLN 32.00 PLN 36.00 PLN 40.00 PLN • Delivery cost for packages weighing more than 5 kg: Packages weighing more than 5 kg are subject to an additional 8.00 PLN fee for every 10 kg or part thereof. Suburban service Cities: The Suburban service is a dedicated courier service for addresses outside the limits of cities in zone 1. Routes between two different suburbs of Warsaw represented by the Warsaw branch are considered as suburban. Transit times: Transit times depend on the distance between the collection and delivery addresses. Packages and pallets rates: Rates are related to the distance from the branch office. • Delivery cost for packages weighing up to 5 kg: Distance [km] less than 10 10 –30 30–60 >60 Rate (1) 50.00 PLN 60.00 PLN 80.00 PLN BED • Delivery cost for packages and pallets weighing more than 5 kg: Packages and pallets weighing more than 5 kg are subject to an additional 8.00 PLN fee for every 10 kg or part thereof. (1) All prices are net prices, excluding VAT of 23%, fuel and road surcharges. Nationwide Service Transit times: Deliveries of standard packages/pallets are made one working day after collecting the package anywhere in the country for zones 1 and 2. Rates for zone 1: Package rates (1) 1 package 2 packages 3 packages 4 packages 5 or more packages weight in per shipment (2) per shipment (2) per shipment (2) per shipment (2) per shipment (2) Not more than 1 kg 22.00 PLN 21.00 PLN 20.00 PLN 19.00 PLN 18.00 PLN Not more than 5 kg 23.00 PLN 22.00 PLN 21.00 PLN 20.00 PLN 19.00 PLN Not more than 10 kg 25.00 PLN 24.00 PLN 23.00 PLN 22.00 PLN 21.00 PLN Not more than 20 kg 28.00 PLN 27.00 PLN 26.00 PLN 25.00 PLN 24.00 PLN Not more than 30 kg 32.00 PLN 31.00 PLN 30.00 PLN 29.00 PLN 28.00 PLN Packages weighing from 30 kg to 70 kg (3) base rate + 8.00 PLN for each 10 kg or part thereof Pallet rates (1) weight Net rates Not more than 100 kg 120.00 PLN Exceeding 100 kg and not more than 300 kg 140.00 PLN Exceeding 300 kg and not more than 500 kg 180.00 PLN Exceeding 500 kg and not more than 800 kg 230.00 PLN Exceeding 800 kg and not more than 1000 kg 250.00 PLN Exceeding 1000 kg (4) 400.00 PLN Rates for non-standard package = standard-package rate (according to weight) + 100%. Rates for non-standard pallets = standard-pallets rate (according to weight) + 100%. Rates for zone 2: Zone 2 rates: zone 1 base rate + 18.00 PLN (1) All prices are net prices, excluding VAT of 23%, fuel and road surcharges. (2) A delivery is the total number of packages sent in the same day, on one waybill, to one delivery address. Those rates are applicable for standard packages. (3) If the actual weight of the package is greater than 70 kg, the package must be placed on a pallet, and rated as such. Those rates are applicable for standard pallets. (4) Pallets weighing greater than 1000 kg will not be accepted for transport (provision of service according to these conditions is exclusive to customers who have signed an agreement with a local representative of FedEx Express Polska Sp. z o.o. SUPPLEMENTARY SERVICES Time definite services (1) Specific time allocations are available for the cities named below: Biała Podlaska Jelenia Góra Legnica Piotrków Trybunalski Suwałki Białystok Kalisz Leszno Płock Szczecin Bielsko-Biała Katowice Łódź Poznań Tarnobrzeg Bydgoszcz Kędzierzyn Koźle Łomża Radom Tarnów Ciechanów Kielce Lublin Rybnik Wałbrzych Częstochowa Konin Nowy Sącz Rzeszów Warszawa Elbląg Koszalin Olsztyn Siedlce Wrocław Gdańsk Kraków Opole Sieradz Zamość Gorzów Wlkp.