Fisheries and Oceans P6chesP~es et Oceans .+. Canada Canada Canadian GardeGa rde rotiereC¢tiere Coast Guard canadienne Canadian Coast Guard BUSINESS PLAN 2008-2011 Canadian Coast Guard Safety First, Service Always BUSINESS PLAN 2008 2011 Published by: Integrated Business Management Services Fisheries and Oceans Canada Canadian Coast Guard Ottawa, Ontario K1A 0E6 CCG Business Plan 2008-2011 1st Edition - June 2008 Available on the CCG Internet site: www.ccg-gcc.gc.ca Cat. No Fs151-12/2008 978-0-662-05518-1 Cat. No Fs151-12/2008E-PDF 978-0-662-48011-2 © Her Majesty the Queen in Right of Canada 2008 Printed on recycled paper Table of Contents Message from the Commissioner .......................................................................................................... 4 Introduction ......................................................................................................................................... 5 Section 1: WHO WE ARE AND WHAT WE DO ....................................................................... 7 What We Do ................................................................................................................................................7 Who We Serve ..............................................................................................................................................8 Where We Fit: Coast Guard, Clients and Stakeholders, and the Government of Canada .............................8 Section 2: WHERE WE ARE NOW .......................................................................................... 10 Section 3: WHAT ARE WE FOCUSING ON ............................................................................ 12 FOCUS ON CLIENT SERVICE Priority 1: Strengthening CCG as a Client-Focused National Agency ................................................ 13 Levels of Service Review ............................................................................................................................13 Marine Services Fees Strategy .....................................................................................................................14 Stronger Canadian Coast Guard Identity ...................................................................................................14 Strengthening Management .......................................................................................................................16 FOCUS ON EFFICIENCY AND EFFECTIVENESS Priority 2: Support for Canada’s Maritime Security Agenda ............................................................... 18 Improving CCG Support of the Federal Maritime Security Agenda ...........................................................18 Priority 3: Fleet Renewal .................................................................................................................... 19 Procurement of New Vessels .......................................................................................................................19 Improved Maintenance of the Existing Fleet .............................................................................................20 Fleet Operational Readiness ......................................................................................................................20 Priority 4: Continued Implementation of Modernization Initiatives ................................................... 22 Aids to Navigation of the 21st Century .......................................................................................................22 Vessel Maintenance Review ........................................................................................................................24 FOCUS ON PEOPLE Priority 5: Effective Management of Our Workforce and Workplace .................................................. 25 Attract and Retain a Skilled Workforce ......................................................................................................25 Improve the Diversity of Our Workforce ....................................................................................................26 Focus on Training, Learning, and Career Development .............................................................................26 Improve National Consistency in Human Resources Management ............................................................27 Section 4: WHAT WE DO EVERY DAY .................................................................................... 29 Overview of Financial and Human Resources .................................................................................... 30 Services by PAA Sub-Activity ............................................................................................................. 32 Aids to Navigation .....................................................................................................................................32 Reinvestment in the Asset Base ...........................................................................................................33 Waterways Management ............................................................................................................................33 Key Initiative ......................................................................................................................................34 Marine Communications and Traffic Services ............................................................................................35 Key Initiatives .....................................................................................................................................37 Human Resources Initiative ................................................................................................................38 Reinvestment in the Asset Base ...........................................................................................................38 BUSINESS PLAN 2008-2011 Icebreaking Services ...................................................................................................................................39 Search and Rescue ......................................................................................................................................41 Key Initiatives .....................................................................................................................................42 Human Resources Initiative ................................................................................................................43 Environmental Response Services ...............................................................................................................45 Key Initiatives .....................................................................................................................................47 Environmental Response Services Technical Training ........................................................................49 Reinvestment in the Asset Base ...........................................................................................................49 Maritime Security ......................................................................................................................................50 Key Initiatives .....................................................................................................................................51 Reinvestment in the Asset Base ...........................................................................................................52 Coast Guard Fleet Operational Readiness ..................................................................................................53 Science ................................................................................................................................................56 Fisheries and Aquaculture Management — Conservation and Protection ...........................................56 Key Initiatives .....................................................................................................................................57 Improved Maintenance of the Existing Fleet .......................................................................................58 Human Resources Initiatives ..............................................................................................................59 Reinvestment in the Fleet Asset Base ..................................................................................................60 Lifecycle Asset Management ......................................................................................................................62 Key Initiatives .....................................................................................................................................64 Reinvestment in the Asset Base ...........................................................................................................66 Canadian Coast Guard College ..................................................................................................................67 Key Initiative ......................................................................................................................................68 CCG’S Role in the Arctic ................................................................................................................... 70 How we Help Protect our Environment ............................................................................................. 72 Providing