Finding Helpful Resources Basic Documentation Documentation on your system • Help menu for the software you©re using • Help resources in your system menu https://help.ubuntu.com/ Official documentation developed and maintained by the Ubuntu Documentation Project, may be somewhat basic but it©s a great place to start when you©re learning how to use the system. https://help.ubuntu.com/community Community made documentation to supplement the official Ubuntu Documentation Project©s efforts above (not to be confused with https://wiki.ubuntu.com which is for Ubuntu teams) Solving Problems Your brain! And possibly a piece of paper to write down... • What were you doing when the problem began? • What was the exact error message, what else did you see? • What are the precise symptoms now? Google (or Yahoo! or...) • Try putting in the exact error message • Think of a simple way to describe your problem • Hardware problem? Search for exact device model and ªlinuxº or ªubuntuº Forums: http://ubuntuforums.org • Search like you would on Google • Create an account and ask your question, include as much info as possible in your request. Mailing List: https://lists.ubuntu.com/mailman/listinfo/ubuntu-users • Ask your question (and try to observe proper etiquette http://www.ubuntu.com/support/community/mailinglists/etiquette) Internet Relay Chat: irc.ubuntu.com #ubuntu • Connect with a chat client: empathy, pidgin, xchat, irssi • For more, see: https://help.ubuntu.com/community/InternetRelayChat Ubuntu California Team: https://wiki.ubuntu.com/CaliforniaTeam CC-BY-SA material from Ubuntu User Day Jan 23, 2010 by Jeremy Pallats ([email protected]) handout written and formatted by Elizabeth Krumbach ([email protected]).