Sprint User Guide A downloadable, printable guide to your Samsung Galaxy S8/S8+ and its features. Available applications and services are subject to change at any time. Table of Contents GETTING STARTED 1 Introduction 2 About the User Guide 2 Special Features 2 SET UP YOUR DEVICE 4 Assemble Your Device 5 Install the SIM Card and a Memory Card 5 Charge the Battery 6 When to Charge the Battery 7 Micro-USB Connector 7 Reverse Charging 8 Start Using Your Device 8 Device Setup 9 Use the Setup Wizard 9 Google Account 9 Factory Reset Protection 9 Samsung Account 10 Add an Email Account 10 Activate Your Phone 11 Voicemail Setup 11 Transfer Data from Your Old Device 12 Transfer Files Between Your Phone and a Computer 12 Learn About Your Device 14 Your Phone’s Layout 14 Home Screen and Applications (Apps) List 15 Home Screen Basics 17 Customize Your Home Screen 17 Status Bar 20 Notification Panel 21 Bixby 22 Navigation 23 Enter Text 25 Samsung Keyboard 25 i Use Samsung Voice Input 26 Face Recognition 27 Fingerprint Scanner 27 Iris Scanner 28 Multi Window 30 Emergency Mode 31 Edge Screen 33 APPS 37 Using Apps 38 Apps Basics 38 Access Apps 38 Add an Apps Shortcut 38 Download and Install New Apps 38 Uninstall Apps 38 Organize Apps 39 Applications Settings 40 Calculator 41 Calendar 42 Calendar View 42 Create an Event 43 View Calendar Events 43 Share an Event 43 Delete an Event 43 Create a Task 44 Delete a Task 44 Calendar Settings 44 Add Calendars 44 Sync Calendars 45 Camera and Video 45 Camera Overview 45 Camera Shortcut 46 Take Pictures 46 Record Videos 47 Video Enhancer 48 Configure Shooting Mode 48 Camera Settings 49 ii Clock 50 Alarm 50 World Clock 51 Stopwatch 52 Timer 52 Contacts 53 Add a Contact 53 View Contacts 55 Edit a Contact 55 Delete Contacts 55 Favorites 55 Link or Unlink Contacts 56 Groups 57 Share a Contact 58 Import Contacts 59 Back Up Contacts 60 Contacts Settings 60 Email 60 Set Up an Email Account 60 Add an Email Account 61 Add an Exchange ActiveSync Account 62 Create and Send an Email 62 Open Email Messages 63 Manage Your Inbox 63 Delete an Email Account 65 Email Settings 65 Galaxy Apps 65 Gallery 66 View Pictures and Videos 66 Edit Pictures and Videos 67 Share Pictures and Videos 69 Delete Pictures and Videos 69 Take a Screenshot 70 Google Apps 70 Chrome 70 Drive 70 iii Duo 71 Gmail 71 Google 71 Maps 71 Photos 71 Play Movies & TV 72 Play Music 72 Play Store 72 YouTube 72 Internet 72 Use the Browser 73 Add a Bookmark 73 View Browser History 74 Open New Browser Tabs 74 Secret Mode 75 Browser Settings 75 Messages 75 Send a Text Message 76 Send a Multimedia Message (MMS) 76 Save and Resume a Draft Message 78 New Messages Notification 78 Manage Message Conversations 78 My Files 81 Samsung Connect 82 Samsung Gear 83 Samsung Health 83 Before You Start Exercising 83 Samsung Notes 84 Compose a Note 84 Edit Notes 85 Browse Notes 85 Notes Options 85 Samsung Pay 86 Set Up Samsung Pay 86 Simple Pay 86 Use Samsung Pay 87 iv Use Gift Cards with Samsung Pay 87 Secure Your Information 87 Samsung+ 87 Secure Folder 88 Sprint Apps 88 1Weather 88 AAA 88 Amazon Kindle 88 Amazon Music 88 Amazon Shopping 88 App Spotlight 89 Audiobooks 89 Caller ID 89 Facebook 89 Instagram 89 Lookout 89 Messenger 89 NextRadio 90 Prime Photos 90 Prime Video 90 Secure Wi-Fi 90 Sprint Family Locator 90 Sprint Music Plus 90 Sprint Spot 90 Sprint Worldwide 91 Tech Expert 91 Uber 91 Voicemail App 91 Phone 92 Make Phone Calls 92 Call Using the Phone Dialer 92 Call Emergency Numbers 93 Place a Call from Contacts 93 Call from Call Log 94 Answer Phone Calls 94 In-Call Screen Operations 95 v Visual Voicemail 96 Set Up Visual Voicemail 96 Review Visual Voicemail 97 Visual Voicemail Options 97 Visual Voicemail Settings 98 Optional Calling Services 99 Wi-Fi Calling 99 Caller ID Blocking 100 TTY Mode 100 Call Settings 101 Call Forwarding 102 Conference Calling 103 Call Waiting 103 SETTINGS 105 Connections Settings 106 How to Use Settings 106 Wi-Fi 106 Turn Wi-Fi On and Connect to a Wireless Network 106 Disconnect Wi-Fi 107 Wi-Fi Settings Menu 107 Wi-Fi Direct 109 Bluetooth 110 Enable the Bluetooth Feature 110 Pair Bluetooth Devices 111 Send Information Using Bluetooth 112 Phone Visibility 114 Data Usage Settings 114 Airplane Mode 115 NFC and Payment Settings 116 Enable NFC 116 Android Beam 116 Tap and Pay 116 Hotspot and Tethering 117 Hotspot 117 Wi-Fi Sharing 118 Tethering 119 vi Mobile Networks Settings 119 Location 120 Nearby Device Scanning 121 Printing 121 MirrorLink 122 Virtual Private Networks (VPN) 122 Ethernet 124 Data Services General Information (4G LTE and 3G Networks) 124 Device Settings 127 Sounds and Vibration Settings 127 Sound Mode 127 Vibrations 127 Volume 128 Ringtone 129 Notification Sounds 129 Do Not Disturb 130 System Sounds 131 Sound Quality and Effects 131 Separate App Sound 132 Notifications 132 Display Settings 133 Screen Brightness 133 Blue Light Filter 133 Screen Mode 133 Screen Resolution 134 Screen Zoom and Font 134 Full Screen Apps 134 Easy Mode 135 Icon Frames 135 LED Indicator 135 Status Bar Settings 136 Navigation Bar Settings 136 Screen Timeout 136 Keep Screen Turned Off 137 Screen Saver 137 Smart Stay 137 vii One-Handed Mode 137 Wallpapers and Themes 138 Wallpapers 138 Themes 138 Icons 138 Always On Displays (AODs) 139 Device Maintenance 139 Quick Optimization 139 Battery 139 Performance Mode 140 Storage 140 Memory 142 System Settings 143 Language and Input 143 Date and Time 144 Report Diagnostic Information 144 Reset 144 Reset Settings 144 Reset Network Settings 144 Factory Data Reset 145 Auto Restart 145 System Updates 146 Lock Screen and Security 147 Set a Screen Lock 147 Lock Screen and AOD Settings 148 Samsung Pass 148 Unknown Sources 148 Secure Folder Settings 149 Secure Startup 149 Encrypt SD Card 149 Set Up SIM Card Lock 149 View Passwords 150 Security Update Service 150 Phone Administration 150 Credential Storage 150 Advanced Security Settings 151 viii Accounts 151 Samsung Cloud 151 Accounts Settings 152 Backup and Restore 153 Google Settings 154 Accessibility Settings 155 Vision Settings 155 Hearing Settings 156 Dexterity and Interaction Settings 156 Configure Other Accessibility Settings 157 Accessibility Services 157 Other Settings 158 Help 158 Manage Game Features 158 Device Assistance App 158 About Phone 158 GETTING HELP 161 Additional Resources 162 For Assistance 163 Troubleshooting 163 Sprint Account Information and Help 164 Sprint Account Passwords 164 Sprint Support Services 165 Samsung Support 166 Legal 167 Legal Information 167 Intellectual Property 168 Disclaimer of Warranties; Exclusion of Liability 168 Samsung Knox 169 Maintaining Water and Dust Resistance 169 Restricting Children’s Access to Your Mobile Device 170 INDEX 171 ix Getting Started Learn about your mobile device hardware, assembly procedures, and how to get started using your new device. Getting Started 1 Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing the Samsung Galaxy S8/S8+. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage. Accessible services may be limited by subscription contract conditions. Descriptions in the User Guide Note that most descriptions in this guide are based on your phone’s setup at the time of purchase. Unless otherwise noted, instructions begin from the phone’s home screen, which is displayed by tapping Home. Some operation descriptions may be simplified. Screenshots and Key Labels Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone’s display. Other Notations In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.” A microSD™, microSDHC™, or microSDXC™ card is referred to as an “SD card” or a “memory card.” Special Features Learn about some of your phone’s special features, such as Hello Bixby, Edge Screen, and enhanced security features. Hello Bixby Hello Bixby allows you to quickly set reminders, create voice dictation, and search and access content on your phone and on the Internet. For more information, see Bixby. Getting Started Introduction 2 Edge Screen The Edge screen provides a variety of useful tools for notifications, information feeds, and timekeeping. For more information see Edge Screen. Flexible Security Use your face, fingerprint, or iris to unlock your device. Face Recognition Configure facial recognition security to add an extra layer of security when using your phone. For more information, see Face Recognition. Fingerprint Scanner Use your fingerprint as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account. For more information, see Fingerprint Scanner. Iris Scanner Use iris recognition as an alternative to entering passwords in certain apps. You can also use your eyes to verify your identity when logging in to your Samsung account. For more information, see Iris Scanner. Water and Dust Resistance This device is rated IP68 using the Ingress Protection rating system. For more information, see Maintaining Water and Dust Resistance. Getting Started Introduction 3 Set Up Your Device Learn how to set up your device for the first time.