Customer Success Story ZENworks Configuration Management NetIQ eDirectory Open Enterprise Server Isendoorn College DEP capability in ZENworks® Configuration Management delivers a seamless Apple device deployment and configuration program. Overview LDAP directory to provide a scalable and agile Isendoorn College is a secondary school for platform to run the College’s identity infrastruc­ 1,800 students, specializing in the provision ture and multi­platform network services. of bilingual education. The successful bilin­ gual stream has earned Isendoorn College the Jan Hoetink, System Administrator at Isendoorn Junior School and Senior School Certificates College, explains how IT supports the learn­ for bilingual education of the European Plat­ ing environment: “We work with G Suite for At a Glance form (the organization for internationalization Education and are in the process of rolling out Industry in The Netherlands). managed iPads to all our students. We also support 350 school­owned Windows devices, Education Challenge so we needed a multi­platform management Location Isendoorn College is an IT pioneer, and was environment. Students were already bringing The Netherlands quick to deploy tablet devices as learning aids in their own devices for learning purposes, but and maintain an extensive Wi­Fi network for we have introduced a more structured process Challenge its students. so every student can access the same set of Consistently managing deployment and configuration applications without version or connectivity for student­owned Apple devices, while also The College worked closely with Micro Focus® issues. This means centralized configuration supporting school­owned Windows devices. Isendoorn College wanted to leverage DEP to introduce a modern technology suite. Run­ management and for this we use ZENworks Configuration Management.” functionality within Micro Focus ZENworks ning on Linux, the College chose Micro Focus Configuration Management to provide a seamless Open Enterprise Server (OES) as its secure iPad installation and configuration experience file and print environment. NetIQ® eDirectory™ Jan’s colleague, Alexander van Bruggen adds: for students. was also implemented, as a full­service, secure “Because we are dealing with children, we want to make the iPad installation and configura­ Solution tion process as easy as possible. Students can With NetIQ eDirectory and OES at the heart of its IT purchase an iPad through our school scheme infrastructure, ZENworks Configuration Management “We are delighted that DEP and the easiest way for us to provide zero­ is used to support a wide­scale iPad deployment. functionality is now included touch configuration is through Apple’s Device Results En rol lment Program (DEP). Unfortunately, in ZENworks Configuration + Seamless deployment of 380 student­owned iPads— ZEN works Configuration Management didn’t Management 2017 and are excited to scale to 2,000 devices support this functionality at that time.” about a wide-scale iPad deployment + Consistently high system performance + Multi­platform system management environment to all our students.” Solution + Great support during Beta program The first 380 student­owned iPads needed + Cost­effective education license deal JAN HOETINK to be deployed during the summer holidays, System Administrator Isendoorn College so that students could take advantage of the “With ZENworks Configuration Management the increased workload is taken on transparently while performing imaging and other tasks. We can already see that scalability is great and we have no concerns at all about growing our iPad estate to 2,000 devices within the next year.” ALEXANDER VAN BRUGGEN System Administrator Isendoorn College www.microfocus.com IT­enabled learning environment at the start growing our iPad estate to 2,000 devices within of the academic year in September. As luck the next year.” would have it, Micro Focus was about to release ZENworks 2017 Update 1 which includes When new applications are deployed to students, Micro Focus DEP functionality. Isendoorn College signed the team create a ZENworks Configuration UK Headquarters up to become a Beta customer and joined Management bundle, assign this to a group, United Kingdom the Lighthouse program where they installed class, or even an individual, and execute a push +44 (0) 1635 565200 a release candidate of the Update 1 in their deploy to either or both of the Windows and U.S. Headquarters production environment a few weeks prior to iOS environments. When students purchase Rockville, Maryland the official release. This enabled them to meet an iPad through the school scheme, DEP con­ 301 838 5000 their timelines. nects the device straight onto the ZENworks 877 772 4450 Configuration Management server resulting in Hoetink on the project: “We were assigned true zero effort networking. Additional contact information and office locations: www.microfocus.com a direct support contact from Micro Focus to guide us through the process. We came across Results a couple of minor issues which needed engi­ The roll­out of the first­year group of student­ neering support, but on the whole ZENworks owned iPads went without a hitch, as van 2017 was very robust, and any issues we en­ Bruggen comments: “Students received their countered were quickly ironed out with great device with a letter containing log in and con­ support from Micro Focus.” figuration details, including how to register for ZENworks Configuration Management Previously an Apple mobile device management through DEP. Of the 380 students, and bear­ solution was used and Hoetink and van Bruggen ing in mind they are 12 years old, we only had can clearly see the difference between this and support requests from five, the rest all managed ZENworks Configuration Management: “The it themselves.” Apple server used to be really busy with just a couple of hundred devices and we would Hoetink concludes: “Micro Focus offers a fan­ worry about system performance. We also tastic licensing deal to educational establish­ noticed some application synchronization is­ ments and we often wonder why all schools sues where applications didn’t download to the don’t use the solutions. We are delighted that right devices. With ZENworks Configuration DEP functionality is now included in ZENworks Management the increased workload is taken Configuration Management 2017 and are ex­ on transparently while performing imaging and cited about a wide­scale iPad deployment to other tasks. We can already see that scalability all our students.” is great and we have no concerns at all about 168­000426­001 | M | 11/17 | © 2017 Micro Focus. All rights reserved. Micro Focus, the Micro Focus logo, and ZENworks, among others, are trademarks or registered trademarks of Micro Focus or its subsidiaries or affiliated companies in the United Kingdom, United States and other countries. NetIQ and eDirectory are trademarks or registered trademarks of NetIQ Corporation in the USA. 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