SAP/R3 Vs LOTUS NOTES a Description of the Two Products with Analyse of Lotus Notes Connection to SAP/R3

SAP/R3 Vs LOTUS NOTES a Description of the Two Products with Analyse of Lotus Notes Connection to SAP/R3

View metadata, citation and similar papers at core.ac.uk brought to you by CORE provided by Göteborgs universitets publikationer - e-publicering och e-arkiv Göteborg University Hattab Hashim Department of Informatics [email protected] SAP/R3 vs LOTUS NOTES A description of the two products with analyse of Lotus Notes connection to SAP/R3 Abstract This master thesis contains a description of SAP/R3 and Lotus Notes with their major features, components, and functionalities. The paper consists of a concise analyse of the underlying principles such as Process-Orientation and GroupWare that the two products are based on. Further this thesis identifies the differences between SAP/R3 and Lotus Notes from the perspectives of architecture, Business Process Reengineering, implementation, and new technologies. I consider SAP/R3 and Lotus Notes to be complementing rather than competing products. That is why I found out that Notes connection to SAP/R3 is an interesting concept for improved information management. Master of Science Thesis for Instructor: Roy Corneliusson Informatics January 1999 1. INTRODUCTION ......................................................................................................3 1.1 Background ................... ................................... ................................. .................. 3 1.2 Purpose ................................................................................................................... 3 1.3 Hypothesis............................................................................................................... 3 1.3 Delimitation ................... ................................... .................................................... 4 1.4 Disposition .............................................................................................................. 4 2. FRAME OF REFERENCE ...................................................................................... 6 2.1 BPR Business Process Reengineering .................................................................... 6 2.2 Value Chain Thinking ............................................................................................. 6 2.3 Using Workbenches ................................................................................................ 7 2.4 GroupWare Technology ........................... ........................... ................................. 8 3. METHOD ........................................................................................................................ 9 3.1 Literature Analysis ............................................................................................... 9 3.2 Visiting Home Pages ................................................................................................... 10 4. SAP/R3 DESCRIPTION.......................................................................................... 11 4.1 What is SAP/R3..................................................................................................... 11 4.2 R/3 Value Chain......................................................................................................11 4.3 The Three-Tier Client/Server-Architecture .......................................................... 12 4.4 The Classical Presentation Layer........................................................................... 13 4.5 Overview of Modules ........................................................................................... 13 4.5.1 Financial Accounting ............................................................................. 14 4.5.2 Human Resources .................................................................................. 14 4.5.3 Manufacturing and Logistics .................................................................. 15 4.5.4 Sales and Distribution ............................................................................ 15 4.6 The Reference Model ............................................................................................ 16 4.7 The Data Repository ............................... ..............................................................16 4.8 The ABAP/4 Workbench ......................... ............................................................ 16 4.9 Business Object, Object Model, Business Object Repository .............................. 17 4.10 The Business Framework. .....................................................................................18 4.11 Business Information Warehouse...........................................................................19 4.12 The Business Workflow........................................................................................ 20 4.13 On-Line System................................................................................................... 21 5. LOTUS NOTES DESCRIPTION........................................................................... 22 5.1 What is Lotus Notes............................................................................................... 22 5.2 The Client/Server-Connection ..............................................................................22 5.3 Lotus Databases .................................................................................................... 23 5.3.1 The Domino Server................................................................................. 23 5.3.3 Replication.............................................................................................. 23 5.4 Features of Notes Documents ................................................................................24 1 5.5 LotusScript .............................................................................................................25 5.6 The Mobile Lotus Notes......................................................................................... 26 5.7 Notes as GroupWare ............................................................................................. 26 5.8 Notes as Email ..................................................................................................... 27 5.9 Notes Workflow .................................................................................................... 27 5.10 Notes on the Internet ............................................................................................. 28 5.11 Notes Release 4.5................................................................................................... 28 6. SAP/R3 AND LOTUS NOTES IN THE BPR PROCESS..................................... 29 7. IMPLEMENTING SAP/R3 AND LOTUS NOTES.............................................. 31 8. SAP AND LOTUS NOTES NEW TECHNOLOGIES ......................................... 34 8.1 SAP.................................................................................................................. 34 8.1.1 Application Link Enabling (ALE).............................................................. 34 8.1.2 Sales Force Automation (SFA) .................................................................. 35 8.1.3 BAPI (Business Application Programming Interfaces) ............................. 35 8.1.4 Advanced Planner & Optimizer (APO) ..................................................... 37 8.2 Lotus ................................................................................................................. 38 8.2.1 Notes relation to Java................................................................................... 38 9. DISCUSSION ............................................................................................................39 10. LOTUS NOTES CONNECTION TO SAP/R3 .................................................... 40 11. CONCLUSION..........................................................................................................42 12. APPENDIX A ........................................................................................................... 43 13. INDEX ....................................................................................................................... 44 14. BIBLIOGRAPHY ........................................................................................................45 2 1. Introduction Many large organisations use SAP/R3 and/or Lotus Notes for managing exchange of documents inside and outside the organisation. They use SAP/R3 for structuring data and Lotus Notes for collaboration purposes. In this paper I will show how these two products are built and will point out some of the major differences between them. A brief discussion about relations to BPR and implementation issues will be found, and furthermore which new technologies adapt to the two products and finally the subject of supporting collaboration inside companies that are running SAP/R3 (Notes connection to SAP/R3). 1.1. Background Lotus Notes is the most successful GroupWare product on the market today1. It is based on Client/Server-architecture and is used by many companies around the world in order to manage and support teamwork and project controlling. SAP/R3 is a Client/Server system too. It is the most famous economy-system today, with work based on Process- Orientation. ‘Financial Account’ and ‘Material Management’ are for example some of SAP’s processes. I began to be interested in the combination of both, since this would in my opinion provide a very interesting document managing in large companies with less fear of future adoptions of new technologies. The concept of connecting

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