Saldanha Bay Municipality: Annual Report 2016/17 0 Saldanha Bay Municipality: Annual Report 2016/17 Table of Contents CHAPTER 1: MAYOR’S FOREWORD AND EXECUTIVE COMPONENT A: BASIC SERVICES ............................................ 92 SUMMARY .......................................................................................... 4 3.6 NATIONAL KEY PERFORMANCE INDICATORS – BASIC COMPONENT A: MAYOR’S FOREWORD ................................... 4 COMPONENT B: EXECUTIVE SUMMARY .................................. 6 SERVICE DELIVERY AND LOCAL ECONOMIC EVELOPMENT MUNICIPAL MANAGER’S OVERVIEW ...................................... 6 D .................................................... 92 NGINEERING AND LANNING ERVICES 1.2 MUNICIPAL FUNCTIONS, POPULATION AND 3.7 E P S : DMINISTRATION UILDING AINTENANCE ROJECT ENVIRONMENTAL OVERVIEW .................................... 7 A , B M & P MANAGEMENT UNIT ............................................ 92 1.3 MUNICIPAL HIGHLIGHTS AND CHALLENGES ................ 16 3.8 WATER SERVICES ................................................. 94 1.4 FINANCIAL HEALTH OVERVIEW ................................ 17 3.9 WASTE WATER (SANITATION) SERVICES .................... 97 1.5 ORGANISATIONAL DEVELOPMENT OVERVIEW ............. 20 3.10 ELECTRICITY SERVICES ......................................... 101 1.6 AUDITOR-GENERAL REPORT ................................... 20 CHAPTER 2: GOVERNANCE .............................................. 21 3.11 WASTE MANAGEMENT SERVICES (REFUSE COLLECTIONS, WASTE DISPOSAL, STREET CLEANING AND RECYCLING) . 105 A) NATIONAL KEY PERFORMANCE INDICATORS - GOOD GOVERNANCE AND PUBLIC PARTICIPATION ................ 22 3.12 HOUSING ......................................................... 108 B) GOOD GOVERNANCE AND PUBLIC PARTICIPATION 3.13 FREE BASIC SERVICES AND INDIGENT SUPPORT .......... 110 COMPONENT B: ROAD TRANSPORT ..................................... 112 HIGHLIGHTST ...................................................... 22 OADS C) GOOD GOVERNANCE AND PUBLIC PARTICIPATION 3.14 R ............................................................. 112 CHALLENGES ....................................................... 23 3.15 STORMWATER DRAINAGE .................................... 115 COMPONENT A: POLITICAL AND ADMINISTRATIVE 3.16 MECHANICAL WORKSHOP .................................... 116 GOVERNANCE 23 COMPONENT C: PLANNING AND DEVELOPMENT ........... 118 OLITICAL OVERNANCE TRUCTURE 2.1 P G S ........................ 23 3.17 TOWN PLANNING & SPATIAL PLANNING .................. 119 DMINISTRATIVE OVERNANCE TRUCTURE 2.2 A G S .............. 32 3.18 LOCAL ECONOMIC DEVELOPMENT .......................... 121 COMPONENT B: PUBLIC ACCOUNTABILITY ................. 32 3.19 TOURISM ......................................................... 124 NTERGOVERNMENTAL ELATIONS 2.3 I R ........................... 32 COMPONENT D: COMMUNITY AND SOCIAL SERVICES ... 125 UBLIC EETINGS 2.4 P M ................................................ 34 3.20 LIBRARIES ......................................................... 125 COMPONENT D: CORPORATE GOVERNANCE ............... 45 3.21 CEMETERIES ...................................................... 128 2.5 RISK MANAGEMENT ............................................. 45 3.22 COMMUNITY DEVELOPMENT ................................ 129 NTI ORRUPTION AND ANTI FRAUD 2.6 A -C - ....................... 47 COMPONENT E: ENVIRONMENTAL MANAGEMENT ......... 133 UDIT OMMITTEE S 2.7 A C / ........................................... 48 3.23 ENVIRONMENTAL MANAGEMENT .......................... 133 2.8 PERFORMANCE AUDIT COMMITTEE ........................... 49 COMPONENT F: SECURITY AND SAFETY ............................ 134 2.9 INTERNAL AUDITING ............................................. 50 3.24 LAW ENFORCEMENT AND SECURITY ........................ 135 2.10 SUPPLY CHAIN MANAGEMENT ................................ 51 3.25 TRAFFIC OPERATIONS .......................................... 138 2.11 BY-LAWS AND POLICIES ......................................... 60 3.26 TRAFFIC MANAGEMENT ....................................... 140 2.12 COMMUNICATION ................................................ 60 3.27 FIRE SERVICES AND DISASTER MANAGEMENT ........... 141 CHAPTER 3: SERVICE DELIVERY PERFORMANCE ................. 67 COMPONENT G: SPORT AND RECREATION ....................... 143 OVERVIEW OF PERFORMANCE WITHIN THE OLIDAY ESORTS AND AMPSITES ORGANISATION ............................................................................ 68 3.28 H R C ........................ 143 PORT ROUNDS ARKS WIMMING OOLS AND LEGISLATIVE REQUIREMENTS .............................................. 68 3.29 S G , P , S P COMMUNITY HALLS ............................................ 145 ORGANISATIONAL PERFORMANCE ........................................ 68 COMPONENT H: CORPORATE POLICY OFFICES AND PERFORMANCE MANAGEMENT SYSTEM USED IN THE OTHER SERVICES ........................................................................ 148 FINANCIAL YEAR 2016/17 ............................................................ 69 3.30 OFFICE OF THE MUNICIPAL MANAGER .................... 148 THE IDP AND THE BUDGET ................................................ 69 3.31 FINANCIAL SERVICES ........................................... 150 ACTUAL PERFORMANCE .................................................... 69 3.32 ADMINISTRATION, SECRETARIAT, ARCHIVES AND MONITORING OF THE SERVICE DELIVERY BUDGET IMPLEMENTATION PROPERTY MANAGEMENT .................................... 151 PLAN ........................................................................ 69 PERFORMANCE REPORT PART I ................................................ 70 3.33 HUMAN RESOURCES ........................................... 153 3.1 INTRODUCTION .................................................... 70 3.34 INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) ...................................................................... 156 3.2 STRATEGIC SERVICE DELIVERY BUDGET IMPLEMENTATION PLAN ................................................................. 70 3.35 INTERNAL AUDIT ................................................ 158 3.3 SERVICE PROVIDERS PERFORMANCE ......................... 83 3.36 LEGAL SERVICES ................................................. 159 3.4 MUNICIPAL FUNCTIONS ......................................... 84 3.37 PROCUREMENT SERVICES/ SUPPLY CHAIN MANAGEMENT (SCM) ............................................................ 160 3.5 OVERVIEW OF LARGEST CAPITAL PROJECTS PERFORMANCE COMPONENT I: ORGANISATIONAL PERFOMANCE PER WARD ......................................................... 85 SCORECARD ................................................................................. 161 1 Saldanha Bay Municipality: Annual Report 2016/17 3.38 DEVELOPMENT AND SERVICE DELIVERY PRIORITIES FOR 5.3 GRANTS ........................................................... 208 2017/18 ......................................................... 161 5.4 ASSET MANAGEMENT ......................................... 211 INDIVIDUAL PERFORMANCE ................................................... 166 5.5 FINANCIAL RATIOS .............................................. 212 3.39 MUNICIPAL MANAGER AND MANAGERS DIRECTLY COMPONENT B: SPENDING AGAINST CAPITAL ACCOUNTABLE TO THE MUNICIPAL MANAGER .......... 166 BUDGET ......................................................................................... 216 3.40 OTHER MUNICIPAL PERSONNEL ............................. 166 5.6 CAPITAL EXPENDITURE ........................................ 216 CHAPTER 4: ORGANISATIONAL DEVELOPMENT 5.7 SOURCES OF FINANCE .......................................... 218 PERFORMANCE ............................................................................ 168 PERFORMANCE REPORT PART II ............................................ 168 5.8 CAPITAL SPENDING ON 5 LARGEST PROJECTS ............ 219 4.1 NATIONAL KEY PERFORMANCE INDICATORS – MUNICIPAL 5.9 MUNICIPAL INFRASTRUCTURE GRANT ..................... 221 TRANSFORMATION AND ORGANISATIONAL COMPONENT C: CASH FLOW MANAGEMENT AND INVESTMENTS .............................................................................. 221 DEVELOPMENT .................................................. 168 5.10 CASH FLOW ...................................................... 221 4.2 INTRODUCTION TO THE MUNICIPAL WORKFORCE ...... 168 5.11 GROSS OUTSTANDING DEBTORS PER SERVICE ........... 222 4.3 EMPLOYMENT EQUITY ......................................... 168 5.12 TOTAL DEBTORS AGE ANALYSIS ............................. 223 4.4 VACANCY RATE ................................................. 170 5.13 BORROWING, INVESTMENTS AND GRANTS MADE ...... 223 4.5 TURNOVER RATE ................................................ 171 CHAPTER 6: AUDITOR-GENERAL AUDIT FINDINGS ......... 225 4.6 MANAGING THE MUNICIPAL WORKFORCE ............... 171 6.1 AUDITOR-GENERAL REPORTS 2015/16 .................. 225 4.7 CAPACITATING THE MUNICIPAL WORKFORCE ........... 183 6.2 AUDITOR-GENERAL REPORTS 2016/17 .................. 225 4.8 MANAGING THE MUNICIPAL WORKFORCE LIST OF ABBREVIATIONS ......................................................... 226 EXPENDITURE .................................................... 189 LIST OF TABLES ........................................................................... 227 CHAPTER 5: FINANCIAL PERFORMANCE ............................. 191 LIST OF FIGURES ......................................................................... 231 COMPONENT A: STATEMENTS OF FINANCIAL LIST OF