State Library Administrative Agencies Survey Fiscal Year 2018 APRIL 2020 Institute of Museum and Library Services Crosby Kemper III Director About the Institute of Museum and Library Services The Institute of Museum and Library Services (IMLS) is the primary source of federal support for the nation’s libraries and museums. We advance, support, and empower America’s museums, libraries, and related organizations through grant-making, research, and policy development. Our vision is a nation where museums and libraries work together to transform the lives of individuals and communities. To learn more, visit www.imls.gov and follow us on Facebook and Twitter. As part of its mission, IMLS conducts policy research, analysis, and data collection to extend and improve the nation’s museum, library, and information services. IMLS research activities are conducted in ongoing collaboration with state library administrative agencies; national, state, and regional library and museum organizations; and other relevant agencies and organizations. IMLS research activities are designed to provide consistent, reliable, and accurate indicators of the status and trends in library and museum services and to report timely, useful, and high-quality data to Congress, the states, other policymakers, practitioners, data users, and the general public. Contact Information Institute of Museum and Library Services 955 L’Enfant Plaza North SW, Suite 4000 Washington, DC 20024-2135 202-653-IMLS (4657) https://www.imls.gov This publication is available only on the web, at https://www.imls.gov/publications. IMLS will provide an audio recording of this publication upon request. For questions or comments, contact [email protected]. April 2020 Suggested Citation Institute of Museum and Library Services. (2020). State Library Administrative Agencies Survey: Fiscal Year 2018. Washington, DC: Institute of Museum and Library Services. Unless specifically noted, all information contained herein is in the public domain and may be used and reprinted without special permission. Citation of this source is required. Cover Photo The Santa Ana Public Library provides its users access to over 274,000 library materials including DVDs, CDs, audiobooks, over 50 online databases, over 1,000 eResources including eBooks, eAudiobooks, digital magazines and video streaming, over 80 public computers across the City of Santa Ana, California, and access to free after-school tutoring, homework help and special programs and events. (Photo Courtesy of Santa Ana Public Library) Acknowledgments The following individuals made important contributions to this report. The Institute of Museum and Library Services (IMLS) is grateful for their dedication. IMLS, Office of Digital and Information Strategy, Office of Chief Information Officer Marisa Pelczar Lisa M. Frehill Matthew Birnbaum RTI International Elizabeth Robbins Alan Karr We are thankful to the Chief Officers of State Library Administrative Agencies (SLAAs) for their input on changes to the survey. We also express sincere gratitude to the survey respondents and other SLAA staff who provided data for this report. IMLS also extends a special thank-you to the members of Library Statistics Working Group (LSWG) for their help in managing the survey process. The members’ time and effort have helped make this report a valuable resource to the library community and the public. LSWG members (2019) Stacey Aldrich, State Librarian, Hawaii State Public Library System Jay Bank, State Data Coordinator, Kentucky Department for Libraries and Archives Michael Golrick, State Data Coordinator, State Library of Louisiana Linda Hofschire, PhD, Director of Library Research Service, Colorado State Library Amanda Johnson, State Data Coordinator, State Library of North Carolina Martha Kyrillidou, PhD, Principal, QualityMetrics LLC; Research Associate, iSchool, University of Illinois Jennifer Nelson, State Librarian/Director of State Library Services, Minnesota Department of Education Annie Norman, State Librarian and Director, Delaware Division of Libraries Whitney Payne, Georgia Public Library Service Emily Plagman, Public Library Association James Ritter, State Librarian, Maine Library Commission Mark Smith, Director and Librarian, Texas State Library and Archives Commission iii Contents List of Figures ............................................................................................................................................................ v List of Tables ............................................................................................................................................................ vi Executive Summary ............................................................................................................................................. ES-1 ES-1 Detailed Findings ...........................................................................................................................................................................ES-2 Section 1: Introduction ...............................................................................................................................................1 1.1 Study Objective .................................................................................................................................................................................... 1 1.2 Organization of the Report .............................................................................................................................................................. 2 1.3 Survey Methodology ......................................................................................................................................................................... 2 1.4 Data and Analysis Limitations ......................................................................................................................................................... 4 Section 2: Revenues and Expenditures of SLAAs .................................................................................................. 5 2.1 Snapshot of SLAA Revenues and Expenditures, FY 2018........................................................................................................ 5 2.2 National Trends in SLAA Revenues and Expenditures, FY 2004–18 .................................................................................... 8 2.3 State-Level Comparisons of Expenditures, FY 2018 .................................................................................................................. 9 2.4 Administrative Structure: Trends in SLAA Revenues and Expenditures, FY 2004–18 .....................................................10 2.5 Summary of SLAA Revenues and Expenditures .......................................................................................................................12 Section 3: SLAA Workforce .....................................................................................................................................13 3.1 Snapshot of SLAA Workforce, FY 2018 ........................................................................................................................................13 3.2 National Trends in SLAA Workforce, FY 2006–18 .....................................................................................................................13 3.3 State-Level Comparisons of SLAA Workforce, FY 2018 ...........................................................................................................15 3.4 Administrative Structure: Snapshot and Trends in SLAA Workforce, FY 2006–18 ...........................................................16 3.5 Summary of SLAA Workforce ..........................................................................................................................................................17 Section 4: SLAA-Provided Services ........................................................................................................................18 4.1 Snapshot of SLAA-Provided Services, FY 2018 .........................................................................................................................18 4.2 National Trends in SLAA-Provided Services, FY 2014–18 .......................................................................................................21 4.3 Administrative Structure: Snapshot of SLAA-Provided Services, FY 2018 .........................................................................23 4.4 Summary of SLAA-Provided Services .........................................................................................................................................26 Section 5: Discussion and Summary .....................................................................................................................27 Appendix A: Technical Notes ...............................................................................................................................A-1 Appendix B: SLAA Applicants to Universal Service E-Rate Discount Program .............................................. B-1 Appendix C: SLAA Responses to “Other” Consulting Services Provided Open-Ended Question, FY 2018 .............................................................................................................................................C-1 Appendix D: SLAAs Receiving Other Federal Revenue with Program Titles and Amounts, FY 2018 ............D-1 Appendix E: State Library Administrative Agency Survey, FY