Welcome to Eversource Dear Customer, Three years ago Northeast Utilities and its operating companies, Connecticut Light & Power, Public Service of New Hampshire, Western Massachusetts Electric, and Yankee Gas merged with NSTAR Electric & Gas to better serve New England. We’ve spent every day working to build one company united around a mission of delivering reliable energy and superior customer service. Today, we’ve reached an important milestone in this three-year journey as we come together as Eversource. Our more than 8,000 employees are very proud of our history and our future as New England’s energy provider. It’s more than a new name on our vehicles, website, and facilities. It’s about the value we place on always improving on our commitment to bringing you reliable energy and superior customer service. Over the next few months you’ll be hearing more about our commitment to our customers and New England, and how energy brings us together. Sincerely, Thomas J. May Chairman, President & Chief Executive Officer Eversource Energy Handy Facts for Your Reference Eversource.com is our newly designed website that’s easy to navigate and replaces our former websites. You’ll be able to continue to: • Pay your bill with your existing login information. • Get information about your account. • Report outages and receive outage information. • Learn about ways to save energy and money, and get financial assistance. You’ll notice at Eversource.com you’ll be asked for your ZIP code to provide you with the best possible information related to your account. If you have bookmarked or visited one of our former • If you pay your bill by check, you can make it websites, visiting the link will take you to Eversource.com. payable to Eversource. Please include your account number on your check. Need to reach us by phone? Our phone numbers are not changing. Continue to call • For customers who pay electronically, please us at the same number for account information, outage be sure your emails from Eversource.com reporting, moving or any question you may have. do not go to your spam folder. Stay Connected • If you are enrolled in an automatic debit /EversourceEnergy @EversourceCorp program to pay your bill, we will continue to deduct your payment from your account. • For now, please continue to pay your electric and gas bill separately whether paying by check or online. Paid for by Eversource shareholders. JC0215.