THE SENTARA SENTARA HEALTHCARE LANDSCAPE One healthcare system with many doors, 2019 AT A GLANCE but a shared commitment to quality care 130 YEAR NOT-FOR-PROFIT MISSION and creating an extraordinary healthcare experience. OUR MISSION: WE IMPROVE HEALTH EVERY DAY Team Members Nearly 30,000 employees OUR VALUES: PEOPLE, QUALITY, SAFETY, SERVICE AND INTEGRITY across the system OUR VISION: TO BE THE HEALTHCARE CHOICE OF THE COMMUNITIES WE SERVE Sites of Care More than 300 sites of care including primary care, physical therapy and retail IN 2018, WE LIVED OUR MISSION THROUGH THE CARE OF clinics AND REINVESTMENT IN OUR COMMUNITY. 12 Hospitals Located across Charlottesville, $239,251,000 Hampton Roads,Harrisonburg, Northern Virginia, Uncompensated Patient Care Northeastern North Carolina and South Boston. Includes $25,261,000 Level 1 and Level 3 trauma Health & Prevention Programs centers Four Medical Groups $45,011,000 More than 1,300 quality Teaching & Training of Healthcare Professionals physicians and advanced practice clinicians $309,523,000 Optima Health and Virginia Premier Plans serving 850,000 Total Community Benefit Provided in 2019 Members in Ohio, North Carolina and Virginia Home Care & Hospice Every day an average of 34 patients seek care at Sentara Available in Virginia and Northeastern North Carolina hospitals who have no ability to pay for care. These services range from emergency visits to life saving trauma care. Rehabilitation, Nursing, Assisted Living and PACE Centers Assisted Living Centers and PACE locations located in Hampton Roads with Rehabilitation and Nursing Centers in Hampton Roads, Sentara and Sentara partnered with Sentara’s investment The total economic Northeastern North Optima Health donated Local Initiatives Support to Eastern Virginia impact of Sentara in Carolina and South Boston Corporation (LISC) and Medical School (EVMS) Virginia exceeds $34.3 MILLION pledged totaled Advanced Imaging and to support healthcare $10 BILLION Diagnostic Centers safety net organizations $50 MILLION $27.5 MILLION and supports In convenient locations across and other charities in to address social to support research, our service area determinants of health Virginia and North community benefit and 63,456 JOBS academic funds Outpatient Care Centers Carolina In convenient locations across our service area Sentara College of Health Sciences offers a variety of 140,793 787,069 15,166 2,823,810 programs including Bachelor Adult Hospital Emergency Babies of Science in Nursing Degree, Medical Group associate degrees and Admissions Department Delivered Patient Visits Visits certificate courses Medical Transport Air and ground medical We complete a community We are the 2ND LARGEST transport with Nightingale health needs assessment Regional Air Ambulance and private employer in Virginia other vehicles EVERY 3 YEARS WE HAVE THE FORESIGHT TO STAY AT THE FOREFRONT CLINICAL FIRSTS We help drive health care forward with our commitment to innovation. OUR HOSPITALS Sentara was We performed Sentara conducted the We were one WORLD’S LARGEST FIRST in the nation Hampton Roads’ of the FIRST Sentara Albemarle Medical Center to pioneer eICU®, FIRST heart and clinical trial of copper health systems to join preventing healthcare- Elizabeth City, NC a remote kidney transplants, and provide data 182 Beds monitoring system in addition to the associated infections. for the IBM Watson for intensive care in FIRST open-heart We have copper- Health global Sentara CarePlex Hospital infused linens and Orthopaedic Hospital 2000. surgery. initiative. at Sentara CarePlex and hard surfaces Hampton, VA in every hospital. 224 Beds Sentara Halifax Regional Hospital Sentara Norfolk General Hospital gained worldwide fame Halifax, VA when America’s first in-vitro baby was born. 192 Beds Sentara Leigh Hospital AND CONTINUE TO STRIVE FOR NEW LEVELS OF EXCELLENCE and Orthopedic Hospital at Sentara Leigh Sentara Quality Care Network Norfolk, VA The Sentara Quality Care Network (SQCN) is a Clinically Integrated 250 Beds Network of 3,000 physicians and advanced care practitioners committed to delivering high-quality health care while managing costs for patients, Sentara Martha Jefferson Hospital employers and insurers. Through rigorous provider collaboration, best practices standardization and data sharing protocols, SQCN ensures the Charlottesville, VA right care, at the right time, in the right place, by the right provider. 176 Beds Sentara Norfolk General Hospital Awards and Accolades and Sentara Heart Hospital Sentara hospitals, programs and employees are consistently recognized for innovation, clinical achievements and overall excellence. Here are just a few: Norfolk, VA 525 Beds MAGNET BEST AMERICA’S TOP 15 Sentara Northern Virginia HOSPITALS BEST HEALTH SYSTEM RECOGNITION Medical Center EMPLOYERS PROGRAM® Woodbridge, VA 183 Beds U.S. News Forbes IBM Watson 10 Sentara hospitals have earned this Sentara Obici Hospital & World Report (2018) Health designation from the (19+ YEARS) (2018) Suffolk, VA American Nurses 176 Beds Credentialing Center Sentara Princess Anne Hospital Virginia Beach, VA MAJOR MILESTONES 174 Beds 2019 Corporate Social Responsibility, Health 1998 Virginia Beach General Hospital Merger Sentara RMH Medical Center Equity, and Diveristy & Inclusion 1996 Launched Sentara PACE (Program for Departments Created Harrisonburg, VA All-Inclusive Care of the Elderly) 238 Beds 2017 Orthopedic Hospital at Sentara Leigh Opened 1995 Sentara Medical Group Formed 2014 Albemarle Health Partnership 1991 Bayside Hospital Merger Sentara Virginia Beach 2013 Sentara Hospice House Opened 1988 Hampton General Hospital Merger General Hospital 2013 Halifax Regional Health System Merger 1986 System Named Sentara Healthcare Virginia Beach, VA 2011 Sentara Princess Anne Hospital Opened 1984 Optima Health Plan Started 276 Beds 2011 Martha Jefferson Hospital Merger 1983 Life Care Division Developed Sentara Williamsburg 2011 RMH Healthcare Merger 1982 Home Care Formed 2010 Orthopaedic Hospital at Sentara CarePlex Regional Medical Center Opened 1972 State’s First Merger of Two Non-Profit Hospitals: Norfolk General & Leigh Williamsburg, VA 2009 Potomac Hospital Merger Memorial 145 Beds 2006 Sentara Heart Hospital Opened 1892 Introduced School of Nursing 2006 Obici Hospital Merger 1888 Retreat for the Sick Opened - 25 Beds in 2002 Williamsburg Community Hospital Merger Norfolk.