GOLD COAST FILM FESTIVAL 2021 Employee Induction Handbook November 2020 Gold Coast Film Festival 14-25 April, 2021 GCFilmFestival.com Contents | HANDBOOK CONTENTS 1. ABOUT THIS HANDBOOK.......................................................................................................................3 2. FESTIVAL INFORMATION.......................................................................................................................3 GENERAL OVERVIEW / HISTORY...........................................................................................................................3 OUR 2021 VISION.................................................................................................................................................4 KEY DATES............................................................................................................................................................ 4 3. FESTIVAL STAFF & CONTACTS............................................................................................................... 5 MEET THE GCFF TEAM......................................................................................................................................... 5 MEET THE GCFF BOARD OF DIRECTORS...............................................................................................................6 4. GOLD COAST FILM FESTIVAL | 2021..................................................................................................... 7 FESTIVAL DATES & SESSIONS................................................................................................................................7 FESTIVAL PROGRAM OVERVIEW.......................................................................................................................... 7 WEBSITE & SOCIAL MEDIA.............................................................................................................................................. 14 FESTIVAL FRIENDS & PARTNERSHIPS................................................................................................................. 14 TICKETS.............................................................................................................................................................. 15 PAY IT FORWARD TICKETS..................................................................................................................................15 RATINGS............................................................................................................................................................. 16 ACCOMMODATION............................................................................................................................................16 5. LOCATIONS & VENUES........................................................................................................................ 17 HOTA, HOME OF THE ARTS................................................................................................................................18 BIRCH CARROLL & COYLE COOLANGATTA......................................................................................................... 19 EVENT CINEMAS COOMERA...............................................................................................................................20 WARNER BROS. MOVIE WORLD.........................................................................................................................21 QT HOTEL, GOLD COAST.................................................................................................................................... 22 BOND UNIVERSITY..............................................................................................................................................23 COOLANGATTA...................................................................................................................................................24 BURLEIGH BREWING COMPANY........................................................................................................................ 25 CBUS SUPER STADIUM.......................................................................................................................................26 6. STAFF AND VOLUNTEER ROLES & RESPONSIBILITIES.......................................................................... 27 AREA COORDINATORS........................................................................................................................................27 VOLUNTEER ROLES.............................................................................................................................................27 GCFilmFestival.com 1 Contents | HANDBOOK 10. WORKPLACE HEALTH & SAFETY........................................................................................................ 29 11.CODE OF CONDUCT............................................................................................................................32 COVID SAFE INFORMATION............................................................................................................................... 33 MANUAL HANDLING MANAGEMENT.................................................................................................................34 SAFE FOOD HANDLING.......................................................................................................................................39 WORKING IN THE SUN & HOT CONDITIONS...................................................................................................... 42 DEALING WITH DIFFICULT CUSTOMERS.............................................................................................................45 WHS POLICY STATEMENT...................................................................................................................................48 REPORTING INCIDENTS...................................................................................................................................... 50 SAFETY HAZARD REPORT .................................................................................................. 53 EVENT PRE-START MEETING - EXAMPLE............................................................................................................55 IMAGE CONSENT FORM.....................................................................................................................................58 GCFilmFestival.com 2 About & Festival Info | HANDBOOK 1. ABOUT THIS HANDBOOK Welcome to the 2021 Gold Coast Film Festival (GCFF)! This handbook is intended to provide you with a comprehensive guide to the various aspects of the Festival. Please read the handbook closely. Welcome to the Gold Coast Film Festival team! 2. FESTIVAL INFORMATION GENERAL OVERVIEW / HISTORY The Gold Coast Film Fantastic was established in 2002 as a festival focused on genre and pop culture films. Today, the Gold Coast Film Festival brings diverse Australian and International films, filmmakers and film events to the Gold Coast, enhancing the city’s cultural reputation, driving tourism and delivering economic impact to the region. The 17th annual Gold Coast Film Festival ran from April 3-14 April 2019 and attracted a record attendance of 19,650 year-round. The Festival screened over 100 films from 13 different countries including Australian and international feature films, short films and VR with special guests including Sigrid Thornton, Greer Simpkin and Jenny Cooney. The 2020 Gold Coast Film Festival was cancelled due to COVID-19 event restrictions, with the team adapting a number of key events to run online. The Gold Coast Film Festival reinforces our city’s position as one of Australia’s leading filmmaking destinations, by promoting emerging Australian filmmakers and creating educational and professional development opportunities for film industry practitioners. Our distinctive points of difference from other film festivals in Australia are: Discovery and promotion of Queensland (and Australian) independent filmmaking talent One of Australia’s leading festivals in championing gender equality in the film industry Strong Queensland film industry engagement and accessibility of industry guests at the festival Use of uniquely Gold Coast landscapes to bring films to life in special events Our location is one with a heritage of filmmaking, with international filmmaking introduced on the Gold Coast in the late 1980’s. Fast-forward to 2017 and major international films Aquaman, Thor: Ragnarok, Kong: Skull Island, Dora The Explorer and Pirates of the Caribbean have chosen the Gold Coast’s incredible locations and highly competent crew to shoot their multi-million dollar films. Our Festival Patron is Gold Coast born actress and producer Margot Robbie and our festival ambassadors are producer Sue Maslin (The Dressmaker), renowned film critic David Stratton, and Hollywood journalist and member of the Hollywood Foreign Press Association, Jenny Cooney. GCFilmFestival.com 3 About & Festival Info | HANDBOOK The GCFF is supported by the QLD State Government through Screen QLD and Tourism and Events QLD, and the City of Gold Coast. HOTA, Home of the Arts is a major partner and the hub of the festival. FASTFACTS 2021 Festival Dates: 14-25 April 2021 In 2019, the GCFF welcomed a record 19,650 visitors to the festival year-round The 2021 GCFF will bring to life more than 100 films, industry panels, special events, parties, filmmaker Q&As and more