Massachusetts FirstNet Use Cases The Boston Marathon Panel Discussion Preparing for the P a n e l i s t s Annual Boston Peter Clifford Superintendent, Fire Alarm Division, Marathon Boston Fire Department John Daley Deputy Superintendent and Commander of the Technology Services Division, Responding to the Boston Police Department Mass Casualty James Hooley Incident Chief of Department, Boston EMS Dermot Quinn Major and Officer in Charge, Conducting the Commonwealth Fusion Center Investigation Kurt Schwartz Undersecretary for Homeland Security and Emer Mgmt, Executive Office of Public Safety and Security Director, Massachusetts Emergency Management Agency Managing the Curt Wood Multijurisdictional Undersecretary of Forensic Science and Technology, Manhunt Executive Office of Public Safety and Security PREPARING FOR THE ANNUAL BOSTON MARATHON Overview of the Annual Event Command Structures Electronic Assets and Tools Current Wireless Usage Preparing for the Boston Marathon 3 By the Numbers THE RACE TRAFFIC CONTROL 36,000 registered 26.2 miles on major roads runners in 2014, on a Monday starting in Hopkinton and passing through plus 1000s of unregistered “bandits”, Ashland, Framingham, Natick, Wellesley, Newton, including mass transportation to Hopkinton Brookline, and ending in Boston CROWD CONTROL MEDIA Over 1M spectators 2,200 media line city streets to credentials, watch the marathon representing 260 media outlets from over 30 countries PUBLIC SAFETY Over 3,500 police officers VOLUNTEERS and 1000s of other first Over 10,000 responders patrol and volunteers are deployed support by the BAA along the Marathon course Preparing for the Boston Marathon 4 Roles and Responsibilities Over 700 police officers, firefighters, EMTs, Boston Athletic and paramedics attended pre-Marathon training Association (BAA) and 400 participated in tabletop exercises . Manage 10,000 volunteers . Prepare for race day . Provide services to race participants o Train first responders . Operate medical tents o Produce 2 videos (Roll Call & Volunteer) . Provide transportation, including shuttle o Conduct tabletop exercises o Manage See Something, Say Something buses to starting line public campaign Public Safety Multi- . Coordinate multi-jurisdictional public safety Agency Coordination operations and decision making o Interoperable communications Center (MACC) o Law enforcement tactical operations . Maintain situational awareness and a (SWAT/STOP) common operating picture o Explosive Ordinance Disposal (EOD) . Manage resource requests and support 8 o Weapons Detection Teams (CBRN) host cities and towns o Intelligence and investigation . Staffed by 250 representatives of 60+ local, o EMS and mass casualty response regional, state, federal, private, and o Course disruption response volunteer organizations Preparing for the Boston Marathon 5 Command Structure Public Safety Multi-Agency Coordination Center hosted by the Massachusetts Emergency Management Agency (MEMA) MACC Manager BAA Race Operations Center Unified Coordination Group (UCG) Emergency Operations Centers (EOCs) Planning Operations Logistics Finance Command Posts (CPs) Emergency Support Function (ESF) and Law Enforcement Community Support Support Operations/ Coordination Centers EMS/Mass Casualty Support Resource Support Preparing for the Boston Marathon 6 Mass Casualty Response Command . Medical preparedness was high following usually hot 2012 Marathon (with 275 people transported to hospitals) . The Medical Intelligence Center at the Boston Public Health Commission was a coordination center for Boston public health and healthcare . Boston Public Health Commission o Activates for major events and disasters Department Operations Center o Shares information across health care . providers and responders Boston Emergency Medical Services • Information on patients Dispatch Operations Center • Hospital supply needs o Coordinates EMS field providers and area • Ongoing security updates hospitals • Services available to victims o Manages EMS channel usage o Coordinates critical resources o Provides EMS resource information o Supports medical surge capabilities for o Offers command and control assistance hospitals and health centers . 6 area Level 1 Trauma Centers had their emergency systems activated on race day Preparing for the Boston Marathon 7 Electronic Assets and Tools Primary platform for information sharing . Information entered by MACC, EOCs, CPs, . Prepopulated and real-time GIS data and other coordination centers o Static layers about the course and host . 3 WebEOCs are active during the Marathon (MEMA, City of Boston, and DPH) communities, including location and capabilities of medical tents . Tracks information near course on: o o Road closures, reopenings Incidents and events from WebEOC o Status of local reception centers o Locations of mobile command posts o Activation of command centers o Locations of escort vehicles o Calls to police, fire, and EMS o Density of runners crossing timing mats o Significant events and issues o o Potential race disruptions Road closures and detours o Detours of racers and stoppages . Graphic products include: o Abandoned or suspicious packages o Situation maps o Weather conditions o Briefing maps o Hazardous conditions o Live, interactive web maps o Threats to public safety o Incidents resulting in serious injury and mass o Ad hoc maps to support command staff casualty incidents Preparing for the Boston Marathon 8 Electronic Assets and Tools . Dedicated Interoperable Command Channel . National Weather Service weather tracking . Health and Homeland Alert Network (HHAN) and air hazards detection systems o 13,000 users (public health, hospitals, . Periodic Briefings (scheduled and unscheduled community health centers, emergency using a dedicated conference call bridge) preparedness, and the volunteer Medical Reserve . Public Warnings and Emergency Notifications Corps) o Emergency Alert System o Share info with Executive Decision Group o Wireless Emergency Alerts o Notify of convening conference calls o Massachusetts Alerts app (powered by . Situational Awareness Statements and Urgent Ping4alerts!) Matter Reports o Traditional media, websites, and social media o Disseminated via email postings o Large distribution list . Joint Information Center connected more than 30 Public Information officers by email Preparing for the Boston Marathon 9 Current Wireless Usage . Interoperable LMR voice communications . Text and email communications . Pager notifications . HHAN messages . Remote access to RMS, CAD, and other mission critical systems . Remote access to WebEOC and incident reporting systems . Streaming video feeds . GPS location tracking . Interactive maps . Wireless Emergency Alerts . Massachusetts Alerts app . Weather and air telemetry RESPONDING TO THE MASS CASUALTY INCIDENT Topic 1: Managing the MCI on the Scene Topic 2: Managing Surge Volume at Hospitals Topic 3: Identifying Victims and Reuniting Families Topic 4: Conducting Bomb Disposal Investigations Emergency Response to the Bombing 11 Marathon Bombing Event Timeline Monday, April 15, 2013 Early morning – MACC, Boston and other EOCs, Boston MIC, Boston EMS DOC, BPHC DOC, and other command centers activated AM 9:17 AM – Boston marathon races starts 11:56 AM – Elite runners begin to finish 9:17 2:49 PM – Two bombs explode near finish line; 3 people killed and 282 injured, including 14 amputations; Medical Tent A converted to serve as mass triage, trauma unit, and morgue Afternoon – Command center set up at the Westin Copley Place Hotel, under the lead of the FBI; 12 block area crime scene closed Afternoon/Evening – Police and others respond to numerous false alarms, including backpacks near bombing site, reports of a bomb at 2:49 the JFK Library, and a Code Red at the Moakley Courthouse PM Monday Emergency Response to the Bombing 12 Topic 1: Managing the MCI on the Scene “I only wanna hear from the 984… Everyone else stay off the air!” Boston dispatcher trying to prioritize communications over LMR Race Day Medical Resources Post-Incident Operations . 800 medical volunteers & staff . Medical Tent A transformed into mass . 26 medical tents, including 10 enhanced tents triage and trauma unit with morgue with ambulance support . Volunteers and bystanders became . 2 Medical Tents (A and B) with communications, involved in first aid and victim 100s of cots, laboratory sections, & other transportation to Medical Tent A resources (focused on race-related injuries) . 16 first aid stations . First responders surged on scene . 49 hydration stations resources . 100 wheelchairs & stretchers pre-positioned . Boston EMS transported 30 “red tag” . 3 Disaster Management Admin Teams tents patients to hospitals within 18 minutes . Numerous medical buses & ambulances and all patients within 45 minutes . Added medical teams positioned after mile 20 . 150 separate HHAN messages were sent . EMTs & Paramedics deployed on bicycles/carts to 40,000 devices . Prepositioned MCI trailers at mid-course Emergency Response to the Bombing 13 Topic 2: Managing Surge Volume at Hospitals “Massachusetts Hospital Association (MHA) cited WebEOC as the most effective tool during the Boston Marathon bombings to acquire and communicate important data concerning critical needs and resources.” FEMA, “Boston Marathon Bombings: Hospital Surge Trauma Procedures The Positive Effect of Planning and Preparation on Response” . Mobilized trauma teams . Cancelled scheduled surgeries & imaging Post-Incident Operations . Prepared equipment trays for vascular