Welcome to a patient-friendly and comfortable hospital Photo: Daniell Ashby Foto: LHL 2 The LHL Hospital at Gardermoen The LHL Hospital Gardermoen is a patient-friendly and pleasant hospital where patients and family members can easily find their way around and quickly settle in for their stay. Treatment is offered in a calm and warm environment that makes for a peaceful and enjoyable stay. All our services are defined by high professional standards and first-rate medical quality. We offer assessment, rehabilitation and follow-up for patients with many different needs. We want our patients to be satisfied and feel well looked after. Treatments offered We offer assessment and treatment of heart and lung diseases, as well as rehabilitation provision for heart, lung and cancer patients. In addition, we provide sleep assessment, assessments in the field of sports medicine and various surgical procedures. These include orthopaedic surgery, bariatric surgery, hernia procedures, varicose vein procedures and reconstructive plastic surgery. We also treat patients who have not received treatment within the governmental treatment deadlines and patients with private health insurance. Many of the services we provide are offered as outpatient services, but for some hospital admission is required. Several of the assess- ments and treatments we provide are also approved as an option under the choice-of-treatment centre scheme in the specialist health service. The hospital has ample windows in all rooms, affording plenty of light and a view of the surrounding nature. Combined with the high ceilings, this creates a sense of spaciousness and an inviting ambience. There is a coffee bar, a sitting room with a fireplace and recreational areas where you can take relaxing breaks during your time with us. The LHL Hospital is an allergy-friendly and non-smoking hospital. Smoking is only permitted in designated areas and the use of perfumed products is not permitted. Welcome to the LHL Hospital! 3 Welcome The hospital’s main entrance is centrally located, in the middle of the building. Just inside the main entrance you will find a large atrium with seating areas, a coffee bar and a sitting room equipped with a fireplace. This is also where the reception is located. Here you can ask for directions, get help booking a taxi or find out about public transport options. The reception is staffed around the clock. Checking-in and registration is handled at the service desks on each floor, not at reception. Your admission letter will tell you where to report. 4 Taking public transport to our hospital Public transport provision makes it easy to get to the LHL Hospital by air, train and bus. Take the bus There are two bus stops just by the LHL Hospital Gardermoen: Lokevegen and Grønvold. From here you can make your way to Oslo Airport, Jessheim Station and Eidsvoll Station. There are several local bus routes connecting the hospital with public transportation hubs. Take the train There are trains running between Jessheim Station and Oslo Airport. Both south- and north-going trains stop at these stations and there are buses connecting the railway station with the hospital. • From Oslo to Oslo Airport: Trains R10, R11, L12 and the Airport Express Train • From Oslo to Jessheim Station: Train L13 • From Lillehammer to Oslo Airport: Train R10 • From Dal to Jessheim Station: Train L13 • From Eidsvoll to Oslo Airport: Trains R10, R11 and L12 5 Parking for patients, family members and visitors There is a parking area just outside LHL Hospital Gardermoen for patients, family members and visitors. We recommend using public transport where possible, but it is possible to use the parking area if required. In addition to ordinary parking spots, there are 20 parking spots with charging stations for electric vehicles. Two of these are adapted for disabled users. There are also 12 ordinary parking spots marked disabled parking and 12 spots for motorbikes. Prices • NOK 12 per half-hour (NOK 24 per hour). • The maximum charge per 24-hour period is NOK 500. Each 24-hour period runs from the time of entry into the parking lot. • If you plan to spend more than seven hours at the hospital, please contact reception. They will be able to offer you long-stay parking at NOK 150 per 24-hour period. 6 Patient travel Patient travel to and from national health service-approved treatment If you are travelling to or from treatment at a treatment centre approved by the Norwegian national health service, you may be entitled to be reimbursed travel expenses. As a rule, travel is reimbursed at a standard rate per kilometre regardless of the means of transport used. Travel involving distances over 10 kilometre one-way is reimbursed. For journeys over 300 kilometres, instead of the standard rate per kilometre, the cost of the cheapest means of public transport for the distance is covered. Further information To apply to have travel expenses reimbursed, log on to helsenorge.no. Here you will find information on the trips that can be registered online. It is possible to apply for reimbursement after you have had treatment, but you must apply within six months after you made the trip. More information can be found on pasientreiser.no. You can also call the helpline on 05515. Photo: Birgit Solhaug 7 A full range of recreational alternatives Walking in the local area Nordbytjernet lake lies only 800 metres from the LHL Hospital Gardermoen. The hiking area here boasts a rich flora and a large range of bird species. There is a footpath from the hospital and around the forest lake which has been adapted for wheelchair and buggy use. It is also possible to use other hiking trails that start from the footpath. These trails run through the surrounding forest area. During the winter, ski trails are prepared. There is a beach at the south-eastern shore of the Nordbytjernet lake. You will also find a large park area here offering a variety of activities. 8 Facilities at the hospital The hospital has a large range of indoors activities available to both patients and their family. We have social zones with sitting groups throughout the hospital building, as well as a cosy sitting arrangement by a fireplace. The hospital has a heated swimming pool, a large weight-training room, a room for conditioning training, a spinning room, a gym room and a yoga room. These rooms are used for rehabilitation activities, but they are also opened for individual training at specific times. Apply to reception for more information. Alternatively, you can find out more by reading the digital information displays at different places in the building. There is a footpath with benches and play areas for children in the hospital area. At the main entrance, there are bicycle parking facilities. 9 Eating and drinking at the hospital The buffet area At the hospital, we serve four meals a day. Food is served in the buffet area on Level 1. Patients on the wards can have their meals served there. The buffet area is open from 07.00 to 21.00 on weekdays and from 08.00 to 21.00 at weekends and on public holidays. Meals are served at specific times, but the seating areas are available throughout the buffet area’s opening hours. Meals are served in the buffet area at the following times: Weekdays Weekends and public holidays Breakfast: 07.15 – 09.00 Breakfast: 08.00 – 09.30 Lunch: 11.00 – 13.00 Lunch: 11.30 – 13.00 Dinner: 15.30 – 17.30 Dinner: 16.00 – 17.30 Evening meals: 19.30 – 20.45 Evening meals: 19.30 – 20.45 Coffee bar and kiosk Next to reception there is a coffee bar and kiosk. Here you can buy a range of coffee drinks, soft drinks, sandwiches, snacks, magazines, personal care products and promotional products. Open all days from 08.00 to 22.00. Vending machines There are vending machines with cold snacks and drinks in the waiting areas on Levels 2 and 3. 10 Hotel for patients and family members The LHL Hospital Gardermoen’s hotel is open to everybody who wishes to spend the night in allergy-friendly and modern surroundings. Both patients, family members and others are welcome to stay at our hotel. The hospital and the hotel are fragrance-free and carpet-free. Hotel guests are free to use the hospital’s training facilities. We serve breakfast, lunch, dinner and evening meals every day. All meals are clearly labelled for allergens. We also offer seminar and course packages for clubs and associations. We tailor packages including conference rooms, course rooms, coffee/tea/fruit and other refreshments and meals 11 LHL Hospital Gardermoen Street address: Ragnar Strøms veg 10, 2067 Jessheim Postal address: P. O. Box 103 Jessheimbyen, 2051 Jessheim Telephone: +47 67 02 30 00 E-mail: [email protected] Web: lhl.no/gardermoen Print: Andvord Grafisk Andvord Print: LHL by SeptemberPublished 2018 LHL – helping improve life LHL is a comprehensive member-based, non-profit health organisation with more than 52 000 members. We offer treatment and health care services on the basis of patients’ medical and personal needs. I With our 250 local associations, our clinics and as operator of a Edition: 500 number of hospitals, LHL is uniquely placed to follow up patients and family members both prior to, during and after treatment. We have health care experts and peer supporters capable of I Photo: front and page 8: Anders Bergersen 8: Anders and page 2, 4 , 9, 10 and 11: Agurtxane 6: LHL , page , page front Concellon Photo: answering all types of questions online, on the telephone or at our treatment centres throughout the country.