Integrated Report 2016 Report Integrated Living ideas – Connecting lives Munich Airport Integrated Report 2016 Munich Airport is celebrating a milestone in 2017, after relocating from Riem to the Erdinger Moos area 25 years ago. It is now a hub with worldwide destinations and an important factor in the lives of local people and companies. Our success story is set to continue into the long term and we’re already laying the foundations today. The 2016 report describes the specific projects, developments, and plans we are currently working on for the future. It demonstrates how we are THINKING AHEAD at Munich Airport. 01 02 03 04 05 06 07 / Contents 01 Airport at a glance 05 Working environment and society 2 Munich Airport – an overview 48 Major employer 4 Key figures 49 Value creation 6 Integrated reporting 52 Human resources strategy 7 Business model 53 Employee satisfaction and codetermination 8 The Capitals 54 Training and HR development 56 Responsible employer 02 Thinking ahead 58 Community engagement 14 Letter from the Executive Board 06 Environmental and climate protection 18 Digital services at the airport 62 Climate protection strategy 32 The new quality of travel 69 Resource management 46 The airport as a job machine 74 Noise protection 60 The airport goes climate-neutral 78 Biodiversity 03 Strategy and management 07 Financial report 20 Strategy 81 Group management report 26 Management 108 Consolidated financial statements 160 Boards of the Company 04 Service portfolio 162 Supervisory Board report 34 Aviation 163 Independent auditor’s report 38 Commercial Activities 40 Real Estate Sustainable development 41 Participations, Services & 165 Sustainability indicators External Business 178 Glossary 180 Imprint The online report is available to Follow these symbols to find out more: read or download as a PDF from Reference Group management www.report2016.munich- within the report at a glance airport.com text Link to a Additional content in the online website report: ¬ Report profile ¬ GRI content index ¬ Independent assurance report 60 restaurants/ / Munich Airport – bars/cafés 150 an overview shops 22 Profile: Founded in 1949, Flughafen million suitcases a München GmbH (FMG) operates Munich year Airport along with its 15 subsidiaries. The Bavarian air traffic hub is Germany’s second biggest airport and the only 5-star airport in Europe. As a «full- Car parks service operator» it provides services in MAC every area of airport management. Apron Terminal 1 Supply center (incl. block heat and power plant) Tower Visitors Park 550 businesses on the campus Freight area Hangars South take-off and landing runway 36,000 parking spaces 2 Airport at a glance Munich Airport: Integrated Report 2016 Munich Airport – an overview 01 02 03 04 05 06 07 Airlines, countries, and destinations in 2016 1.36 billion euros North take-off and landing runway 100 257 73 Group revenue airlines destinations countries regularly served 1,575 from Munich hectares total surface area Domestic 289.9 17 Europe non-EU million euros 32 operating result Terminal 2 satellite Europe EU 131 Americas Asia 32 Africa 26 19 Terminal 2 394,000 take-off and landing procedures Apron Munich compared with other European airports in 2016 356,000 Car parks tonnes of airfreight Passenger figures, in millions London-Heathrow Paris-Charles de Gaulle Amsterdam Frankfurt/Main 42.3 million 1,000 Istanbul-Ataturk ground handling passengers operations a day Madrid Barcelona London-Gatwick Munich Rome-Fiumicino 8,776 employees in the Group 1) The map is not true to scale and does not reflect the actual layout of the site. Data as of: December 31, 2016 / source: Airports Council International (ACI) 1) Reporting date: December 31: figures include apprentices, exclude workers in minor employment, temporary workers, interns, and AeroGround Berlin GmbH Munich Airport: Integrated Report 2016 Airport at a glance 3 Munich Airport – an overview /Key figures Key economic figures Key environmental figures Key social figures Change in % 1) 1) In € million 2016 2015 2014 2016/15 CO2 emissions Number of employees Group revenue 1,364.1 1,249.3 1,200.1 9.2 Of which is In tonnes 2016 2015 Group 2016 Aviation in % 53 52 51 Direct energy consumption (Scope 1) 85,262 84,826 Propor- Propor- Propor- Of which is tion tion tion Indirect energy consumption (Scope 2) 16,329 16,811 2) 2) 2) Non-Aviation Women in % Men in % Total in % Other indirect energy consumption (Scope 3a) 49,023 51,565 in % 47 48 49 Total number of Total annual CO emissions open to influence 150,614 153,202 EBITDA 529.0 494.2 478.7 7.0 2 employees 2,839 33.39 5,663 66.61 8,502 100.00 Data accounted for in accordance with the GHG Protocol (Greenhouse Gas EBIT 289.9 280.0 266.5 3.6 Full-time and Protocol) part-time Consolidated earn- employees ings after taxes 151.6 143.3 100.1 5.8 1) «Green spaces» belonging to the airport but Full-time 1,798 21.15 5,029 59.15 6,827 80.30 outside the airport fence Part-time 1,041 12.24 634 7.46 1,675 19.70 EBITDA margin in % 38.8 39.6 39.9 Employment In hectares 2016 2015 EBITDA/Pax in € 12.5 12.1 12.1 3.3 contracts Additional «organic areas» in total 746 746 EBIT margin in % 21.3 22.4 22.2 Temporary 496 5.83 892 10.49 1,388 16.33 ) 2) Compensatory mitigation areas, zone III 374 ² 374 ROCE in % 6.6 6.4 6.1 Permanent 2,343 27.56 4,771 56.12 7,114 83.67 Airport periphery, zone II 250 250 1) Reporting date: December 31: figures exclude apprentices, workers in minor Cash flow from Ecological land reserve for future expansion employment, temporary workers, interns, and AeroGround Berlin GmbH operating activities 528.8 464.4 429.6 13.9 measures 122 122 2) Percentage relates to the total number of employees. Investments 274.9 272.1 275.5 1.0 1) Green areas in Zone II and III that Flughafen München GmbH maintains as natural conservation areas (in contrast to rented farmland or other real estate) Equity 1,942.9 1,813.0 1,685.4 1) 7.2 2) Although additional compensation measures were taken over an area of Managers 1) 2,000 m² in 2016, this does not impact the stated number of hectares in 1) Equity ratio in % 37.1 33.5 32.2 terms of the total size. 2015 2014 Net debt 2,393.0 2,542.7 2,614.9 1) -5.9 Group 2016 Net debt/EBITDA 4.5 5.1 5.5 1) Propor- Propor- Propor- tion tion tion Net gearing (net in % 2) in % 2) in % 2) debt/equity) in % 123.2 140.2 155.2 1) Total managers 673 7.92 2) 674 8.41 2) 637 8.39 2) 1) Adjustment in accordance with IAS 8 2) 2) 2) 2) ROCE = EBIT/(equity + net debt + long-term employee benefits) Women 169 1.99 169 2.11 158 2.08 Men 504 5.93 2) 505 6.30 2) 479 6.31 2) 1) All information excludes AeroGround Berlin GmbH 2) Reporting date: December 31: Proportion of employees who are managers (levels 1 to 4, not including the Executive Board) 4 Airport at a glance Munich Airport: Integrated Report 2016 Key figures 02 03 04 05 06 07 Revenue Number of passengers Specific CO2 emissions In € million In millions In kg of CO2 per passenger ∫ In 2016, Munich Airport increased its revenue by 9.2 percent to ∫ The dynamic growth trend in the number of passengers at Munich ∫ Munich Airport wants to be the first climate-neutral airport in around 1.36 billion euros. Airport continued at a new record rate in 2016. Germany by 2030. ∫ At 62.3 percent, the biggest growth in revenue was once again in the ∫ The passenger figures rose by 1.3 million passengers or 3.1 percent ∫ The specific CO2 emissions per passenger fell by nine percent Aviation business unit (including ground traffic). to a new peak of 42.3 million. between 2012 and 2016. page 94 page 35 page 63 Consolidated earnings before taxes (EBT) Airport Service Quality (ASQ) Employee retention index In € million Maximum score: 5 In percent Flughafen München GmbH Munich Airport Group ∫ Earnings before taxes (EBT) has been used as a management target ∫ The ASQ Overall Index is an indicator for customer satisfaction. ∫ The employee retention index is an indicator for employee since 2016 (previous years: EAT). ∫ The so-called passenger experience index (PEI) will replace the ASQ satisfaction. ∫ Consolidated earnings before taxes rose by 5.8 percent in 2016. Overall Index in future as a non-financial indicator. ∫ The next employee survey is scheduled for 2017. page 94 page 30 page 86 1) Adjustment in accordance with IAS 8 Munich Airport: Integrated Report 2016 Airport at a glance 5 Key figures / Integrated reporting Integrated thinking and Integrated Changes in capitals as a means of Reporting <IR> at Munich Airport expressing value creation Integrated thinking is the key to sustainable action and As part of day-to-day business, every company has an integrated reporting. Munich Airport pursues this approach impact on a wide array of stakeholders and external and focuses on economic, environmental, and social con- factors. To describe the qualitative and quantitative inter- cerns in equal measure. In order to illustrate this approach, actions brought about by a business model, the IIRC has the integrated report combines both financial and sustain- defined six types of capital. Munich Airport has arranged ability reporting within a single publication.