Hardware Maintenance Service for Service Level A Machine Types 2158 and 2163 and IBM Monitors 2235, 2236 and 2237 2158/2163 2235/2236/2237 First Edition (September, 1998) The following paragraph does not apply to any state or country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. References to IBM products, programs, or services do not imply that IBM intends to make them available outside the United States. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be made in later editions. IBM may make improvements and/or changes in the product(s) and/ or the program(s) at any time. Address comments about this publication to IBM Corporation, Dept. E23/962-2, 455 Park Place, Lexington, KY 40511-1856, USA. Information you supply may be used by IBM without obligation. For copies of publications related to this product, call toll free 1-800-IBM-7282 in the Continental U.S.A. In Canada, call toll free 1-800-465-7999. © Copyright International Business Machines Corporation 1998. All rights reserved. Note to U.S. Government Users - Documentation related to restricted rights - Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp. Contents Contents ..........................................................................................................I Notices ............................................................................................................. I Safety Information ............................................................................................II Laser Compliance Statement .....................................................................XXIV Trademarks .................................................................................................XXV Preface .......................................................................................................XXVI General Information .......................................................................................1 Introduction ......................................................................................................2 Product Overview .............................................................................................2 Processors (Machine Type 2158) ..............................................................2 Processors (Machine Type 2163) ..............................................................2 Memory ......................................................................................................3 External Ports.............................................................................................3 Diskette Drive.............................................................................................3 Hard Disk Drive ..........................................................................................4 CD/DVD-ROM Drive ..................................................................................4 Multimedia..................................................................................................4 Power Management...................................................................................4 Power Supply .............................................................................................4 Internal Cabling ..........................................................................................4 Modem .......................................................................................................5 Monitor (Not included with some models)..................................................5 Keyboard....................................................................................................5 Mouse ........................................................................................................6 Hardware Interfaces .........................................................................................6 CMOS Reset ....................................................................................................7 Power-On Password ........................................................................................8 Flash (BIOS) Update Procedure ......................................................................9 BIOS-contained Model Number and Serial Number ......................................10 BIOS Setup Utility ..........................................................................................11 Working with the Setup Menus ................................................................11 Viewing System Information, Video Information and Model Information..13 Disk Drives...............................................................................................14 Input/Output Ports ....................................................................................16 Power Management.................................................................................17 Startup Options ........................................................................................18 Advanced Options....................................................................................19 Specifications .................................................................................................23 Contents I Dimension (width x depth x height) ..........................................................23 Weight ......................................................................................................23 Environment .............................................................................................23 Power consumption..................................................................................23 Electrical input..........................................................................................24 Operating Requirements ................................................................................24 Special Tools .................................................................................................24 Check Procedures .......................................................................................25 Introduction ....................................................................................................26 Start ...............................................................................................................27 Index of Symptoms, Messages, Error Codes, or Beeps ................................31 Troubleshooting .............................................................................................47 Factory-Installed Storage Devices ...........................................................47 Factory-Installed Modem Card .......................................................................50 Audio (Not Supported by Diagnostics Program) ............................................52 CD/DVD-ROM Drive ......................................................................................54 Memory .......................................................................................................... 55 Keyboard ........................................................................................................56 Mouse ............................................................................................................57 Power Supply .................................................................................................59 Monitor ...........................................................................................................61 Undetermined Problems ................................................................................63 Diagnostic Aids ............................................................................................65 Introduction ....................................................................................................66 Power-On Self Test ........................................................................................66 Diagnostic Diskette ........................................................................................67 Using the Diagnostic Diskette ..................................................................67 Using Diagnostic Program from Recovery CD.........................................67 Diagnostics Program Features.................................................................69 Repair Information .......................................................................................71 Removals and Replacements ........................................................................72 Identifying the Parts of the System Unit...................................................73 Cover........................................................................................................75 Bay Panels...............................................................................................77 Bay 1- 5.25-In. Bay (Internal or External Access) ....................................78 Bay 2 - 5.25-In. Bay (Internal or External Access) ...................................79 Bay 3 - 3.5-In. Bay (Internal or External Access) .....................................81 Bay 4 - 3.5-In. Bay (External Access for Diskette Drive)..........................81 Power Supply ...........................................................................................83