Digital transformation Better products and plummeting IT costs Cool chain: Pharma facilities Investment continues in infrastructure and processes Regional report: Middle East Rising competition amid complex geopolitical tensions Outlook Hactl CEO Wilson Kwong (Part 2) 2020 report Productivity enhancement Cautious optimism in a volatile environment and continuous improvement caasint.com Spring 2020 B:216 mm T:210 mm S:190 mm THE 777X TAKES TO THE SKIES B:303 mm S:277 mm T:297 mm The world’s largest and most efficient twin-engine jet took its first flight, a major milestone for Boeing’s 777X built on years of development, testing and rigor. With technological advances that allow it to fly farther with less fuel and emissions, the 777X will fly passengers more comfortably and efficiently than ever before. Keeping safety at the core of everything we do, we’re building the future of flight together. boeing.com/777X #777X Job Number: 11287375 Version: F Client/Brand: Boeing/BCA Date: 2-3-2020 2:39 PM APPROVALS File Name: 11287375vF_BCA_777X_FirstFlight_210x297.indd QC: Steve Jablonoski Bleed: 216 mm x 303 mm Gutter: None Publications: Cargo Airport & Airline Services PA: Steve Hutchings PR: Pat Owens Trim: 210 mm x 297 mm Folds: NoneNone (CAAS) RET: Greg Olsen PP: Sue Breitenecker Safety: 190 mm x 277 mm Media/Color Sp: PRINT/4 COLOR Notes: L+T bill to: XXXXXXXX AB: Sandra Sanchez TM: Jenny Baur Scale: 1=1 Country: None Vendor: None GCD: Andy Kohman Actual Size: 210 x 297 mm Language: English Output%: None Colors: Cyan, Magenta, Yellow, Black AD: Sarah Hollis Fonts: Helvetica Neue (55 Roman, 95 Black; Type 1) CW: Chloe Lebamoff AE: Cara Hays/Michael Etzel ALL CONTENT WITHIN THIS FILE IS FOR OUTPUT ONLY BY END PRINTER/VENDOR. CHANGES, SHARING AND/OR DISTRIBUTING CONTENT IN WHOLE OR IN PART ARE STRICTLY PROHIBITED. LICENSING RIGHTS AND APPROVALS MUST BE REQUESTED AND APPROVED TO/BY FCB CHICAGO. Images: 11287375C01_R0_BCA_777X_FirstFlight_210x270.tif (300 ppi; CMYK), Boeing_white_50mm.eps B:216 mm T:210 mm S:190 mm Front cover image courtesy of ACL Airshop Unknown Territory aclairshop.com As several of the respondents in this issue’s with implications for international supply OutlookEditor’s 2020 report (page 40) observe, there chains.Notes Published by: have been signs that business confidence EVA International Media ltd and air freight demand could pick up in 2020, Beyond the global economy, air freight Boswell Cottage, 19 South End, encouraged by the partial easing of the trade stakeholders remain relatively positive in this Croydon, London, CR0 1BE, UK tensions between the US and China that had issue of CAAS – not just for continuing growth Tel: +44 (0) 20 8253 4000 weakened business confidence and economic sectors such as pharma, perishables and Fax: +44 (0) 20 8603 7369 growth last year. e-commerce, but also in the potential of new technology to increase efficiency, productivity www.evaintmedia.com Weak growth in global trade in 2019 and service levels. THE 777X TAKES of just 0.9% and slowing GDP growth Join the conversation in manufacturing-intensive economies As some of the discussions in the Digital Twitter: @caasint contributed to falling export orders, causing Transformation (page 4) and Outlook 2020 Linkedin: /Caas-magazine air freight tonnages to drop last year by articles highlight, the improving products TO THE SKIES around 4%, FTKs by just over 3%, average and falling costs of IT, along with affordable Advertising opportunities Contact Duncan Scott on: yields by around 7%, and overall global air and secure opportunities to share data in + 44 (0) 20 8253 4017 freight revenues by close to 12%, according to the cloud, mean there are no real barriers to [email protected] estimates from IATA and WorldACD. finally accelerating progress with the digital transformation of the air freight sector and The Phase 1 US-China trade agreement raised digital sharing of data – if air freight players Issue 29 2020 www.caasint.com hopes of a more stable economic environment and IT providers can do a better job of this year, which was presumably one of the demonstrating the benefits. And there are Content may not be intentions of the White House in the run-up several ideas about how to achieve that in this reproduced in any format to this year’s US presidential elections. But magazine. B:303 mm S:277 mm T:297 mm without written permission from EVA International forecasts are a tricky thing, as the arrival of Media Ltd the coronavirus demonstrates. Its ultimate impact on China and the global economy are Address changes and as yet unknown, but it has already led to the subscription email: extension of the lunar new year slowdown, [email protected] the cancellation of air and ocean services, and disruption to supply chains. ISSN 2054-8958 EVA INTERNATIONAL MEDIA LTD The eventual recovery of Chinese PUBLISHERS & EVENTS SPECIALISTS manufacturing will most likely bring a boost to air freight. But in the long run, despite the latest uneasy trade truce between the US and Will Waters China, there are indications that the US now The opinions expressed in views trade policy as a tool of national security Editor this publication are those that it will use to try to limit the strength of a [email protected] of the individual authors country it perceives as a competitive threat, [email protected] or advertisers and do not necessarily reflect those of EVA or its members. The mention of specific companies or products in articles or advertisements contained herein does not James Sheridan Duncan Scott Charlotte Willis Chairman Sales executive Office Manager imply that they are endorsed [email protected] [email protected] [email protected] The world’s largest and most efficient twin-engine jet took its first flight, a major milestone for Boeing’s 777X built or recommended by EVA. on years of development, testing and rigor. With technological advances that allow it to fly farther with less fuel and emissions, the 777X will fly passengers more comfortably and efficiently than ever before. Keeping safety Printed by: Parveen Raja Gemma Keen Jordan Newton at the core of everything we do, we’re building the future of flight together. The Manson Group Limited Publisher Events Coordinator Graphic Designer St Albans, Hertfordshire, [email protected] [email protected] [email protected] AL3 6PZ, UK Distributed By: Yvonne Mulder Air Business boeing.com/777X The Merlin Centre, Acrewood Shobhana Patel Nenad Panic Ian Putzger #777X Way, St Albans, AL4 0JY, Head of Finance Graphic Designer Editorial Contributors United Kingdom [email protected] [email protected] Job Number: 11287375 Version: F Client/Brand: Boeing/BCA Date: 2-3-2020 2:39 PM APPROVALS File Name: 11287375vF_BCA_777X_FirstFlight_210x297.indd QC: Steve Jablonoski Bleed: 216 mm x 303 mm Gutter: None Publications: Cargo Airport & Airline Services PA: Steve Hutchings PR: Pat Owens Trim: 210 mm x 297 mm Folds: NoneNone (CAAS) RET: Greg Olsen PP: Sue Breitenecker Safety: 190 mm x 277 mm Media/Color Sp: PRINT/4 COLOR Notes: L+T bill to: XXXXXXXX AB: Sandra Sanchez TM: Jenny Baur Scale: 1=1 Country: None Vendor: None GCD: Andy Kohman Actual Size: 210 x 297 mm Language: English Output%: None Colors: Cyan, Magenta, Yellow, Black AD: Sarah Hollis Fonts: Helvetica Neue (55 Roman, 95 Black; Type 1) CW: Chloe Lebamoff AE: Cara Hays/Michael Etzel ALL CONTENT WITHIN THIS FILE IS FOR OUTPUT ONLY BY END PRINTER/VENDOR. CHANGES, SHARING AND/OR DISTRIBUTING CONTENT IN WHOLE OR IN PART ARE STRICTLY PROHIBITED. LICENSING RIGHTS AND APPROVALS MUST BE REQUESTED AND APPROVED TO/BY FCB CHICAGO. Images: 11287375C01_R0_BCA_777X_FirstFlight_210x270.tif (300 ppi; CMYK), Boeing_white_50mm.eps Contents Spring 2020 Cool Chain: Pharma Facilities 18 Regional Report: Middle East 30 40 Special Report: Outlook 2020 04 Technology Update: Digital Transformation 30 Regional Report: Middle East Better products and safeguards plus plummeting IT costs Amid the complex geopolitical tensions, rising have removed most barriers to data sharing. But providers competition for transhipment traffic – including among need to do more to demonstrate the benefits cargo handlers – is increasing, as more capacity and state- of-the-art cargo facilities are built at airports around the region 18 Cool Chain: Pharma Facilities 40 Special Report: Outlook 2020 Consistent growth in pharmaceuticals demand has Despite increasing volatility and complexity, air freight encouraged stakeholders throughout the air freight chain to industry stakeholders have been cautiously optimist continue investing in dedicated infrastructure and processes about an improving market environment this year – at – and, increasingly, their certification least until the Coronavirus outbreak introduced a new area of uncertainty v 24 CAAS Interview: Hactl CEO Wilson Kwong (Part 2) Continuous improvement, boosted by the Hong Kong cargo handler’s dedicated ‘performance enhancement’ team, has helped its SuperTerminal 1 facility remain one of the most technically sophisticated in the world 2 CARGO AIRPORTS & AIRLINE SERVICES / SPRING 2020 Digital Transformation Report Digital Transformation The improving products and falling costs of IT, along with affordable and secure opportunities to share data in the cloud, mean there are no real barriers to finally making progress with far more rapid and greater levels of digitalisation and digital sharing of data – if air freight players and IT providers can do a better job of demonstrating the benefits, reports Will Waters 4 Digital Transformation Report t is widely accepted that the air freight programme by IATA – which I think is a consultant and technology specialist sector has been slow to embrace e-freight, fantastic initiative – is a jump from traditional Accenture, agrees things are changing. “But Iand even where it has, its adoption has messaging into absolute data exchange using the reality is it is a bit like putting lipstick been only partial.