bRBLBANK apno ka bank August 7, 2018 The Secretary, The Manager, Listing Department, Listing Department, BSE Limited, The National Stock Exchange of India Limited, 1st Floor, Phiroze Jeejeebhoy Towers, 'Exchange Plaza', C-1 Block G, Dalal Street, Sandra Kurla Complex, Sandra (E) Mumbai- 400001 Mumbai- 400051 Scrip Code: 540065 Scrip Symbol: RBLBANK Dear Sir/Madam, Sub.: Filing of Annual Report pursuant to Regulation 34 of the SEBI (Listing Obligations & Disclosure Requirements) Regulations, 2015 The 75th Annual General Meeting of the Bank was held on August 3, 2018 at 11.30 a.m., at Residency Club, C. T. S. No. E 2124, E Ward, Near Bawda Post Office, Opp. PWD Office, New Palace, Tarabai Park, Kolhapur 416 003. In terms of Regulation 34 of the Listing Regulations, please find enclosed herewith a soft copy of the Annual Report of the Bank for the Financial Year 2017-18 along with all the reports and annexures thereon and Business Responsibility Report of the Bank for the Financial Year 2017-18. You are requested to take note of the same in your record. Kindly take the same on record. Thanking you, Yours faithfully, For RBL Bank Limited '\\ f\1 Vi nay TriP. Compa Secret ry End: As above. www.rb!banf<.com RBL Bank Limited Contmiline Office One !ndinbutls Centre. Tower 2B. 6th Floo1·. 81,1. Sennpati Bnpat Marg. Lowe1· Pmel, Mumbai 400 013. Mahumshha. lndiH I Td:~91 43020600 1F~!X:-<-91/,3020520 Registered Office: ist lane. Shahupuri. Kolhapw·- 416 001. lndia.j Tel.:-+ 91 231 665021!, 1 Fnx -+91231 2657386 CIN: U65191PN191,3PLC007308 ·E-mail: customercsre(f;)rblbank.com 75th ANNUAL REPORT 2017-18 STRENGTH. SPEED. SCALE. FOR THE LONG RUN Report Contents CORPORATE OVERVIEW STATUTORY REPORTS HIGHLIGHTS OF 2017-18 02 Who We Are 44 Management Discussion and Analysis 04 Strength. Speed. Scale. 72 Directors’ Report Total Deposits For the Long Run 121 Business Responsibility Report ` 43,902 crore 06 What Drives Us Y-O-Y 08 Growing Prominence FINANCIAL STATEMENTS 27% 10 READY. For the Long Run 14 Board of Directors Standalone Financial Statements 16 Senior Management Team 134 Independent Auditors’ Report 138 Balance Sheet 139 Profit and Loss Account Performance Review Net Worth 18 Our Vision 2020 140 Cash Flow Statement ` crore -Goals and Achievements 141 Schedules 6,546 20 Financial and Operational Highlights Consolidated Financial Statements 54% Y-O-Y 190 Independent Auditors’ Report Strategy 194 Balance Sheet 22 Capturing Macro Opportunities 195 Profit and Loss Account 24 Strength. To build a promising future. 196 Cash Flow Statement 26 Speed. To respond swiftly to a fast- 197 Schedules Net Advances moving world. 220 Form AOC-1 ` 40,268 crore 28 Scale. To conquer new peaks. 221 Basel III Disclosures 37% Y-O-Y Corporate Information 30 Collaborations 251 List of Branch Offices 32 Digital Expansion RBL BANK LIMITED Corporate Office 34 Financial Inclusion One Indiabulls Centre, Tower 2B, 6th Floor, 36 People at RBL Registered Office 841, Senapati Bapat Marg, st 38 Awards and Recognition 1 Lane, Shahupuri, Lower Parel (W), Profit After Tax Kolhapur – 416 001, Mumbai - 400 013, India. 40 Products and Services Maharashtra, India. Phone : 022 43020600 ` 635 crore Phone : +91 231 2653006 Fax : 022 43020520 Fax : +91 231 2653658 Corporate Identity Number (CIN) 42% Y-O-Y E-mail : [email protected] L65191PN1943PLC007308 Statutory Auditors Key Managerial Personnel BSR & Co. LLP, Mr. Vishwavir Ahuja, Managing Director & CEO Chartered Accountants, Mr. Rajeev Ahuja, Executive Director 5th Floor, Lodha Excelus, Mr. Naresh Karia, Chief Financial Officer Apollo Mills Compound, (till January 24, 2018) N.M. Joshi Marg, Mahalaxmi, Mr. Deepak Ruiya, Chief Financial Officer(interim) Mumbai – 400 011. (w.e.f. January 25, 2018) Capturing Macro Collaborations Mr. Vinay Tripathi, Company Secretary Opportunities Our unique approach to form Registrar & Transfer Agent RBL Bank is well positioned collaborations enables us to speed Link Intime India Pvt. Ltd., to tap into favourable macro up customer acquisition, lower the C-101, 247 Park, opportunities and meet the expansion costs and generate higher L.B.S. Marg, Vikroli (West), Mumbai - 400 083. needs of changing India. value for our customers. Maharashtra, India. View Our Report Online: Phone : 022 491886270 PG 22 PG 30 www.rblbank.com E-mail : [email protected] Who We Are RBL Bank is one of India’s fastest It currently services over 4.5 million growing private sector banks customers through a network of with an expanding presence 265 branches, over 197 banking across the country. The Bank outlets and 388 ATMs spread offers specialised services under across 20 Indian states and Union six business verticals, namely: Territories. It employs 5,300 people Corporate & Institutional Banking, and has a market capitalisation of Commercial Banking, Branch & approximately `23,500 crore. RBL Business Banking, Agribusiness Bank is listed on both NSE Banking, Development Banking and (RBL BANK) and BSE (RBL BANK). Financial Inclusion (DB&FI) and Treasury and Financial Markets Operations. Strength. Speed. Scale. CORPORATE OVERVIEW STATUTORY REPORTS FINANCIAL STATEMENTS FOR THE LONG RUN STRENGTH. Banking in India is evolving move with speed, both in terms intent by building a credible faster than ever before. It of its own growth and in the balance sheet, growing at a is led by strong economic manner in which it addresses rapid pace, creating a national reforms, millennial generation customer aspirations, to stay presence, having a full-suite of of digitally evolved customers, competitive. And it must build products and services that our increasing number of people scale in order to benefit from scale achieves a critical mass SPEED. entering the banking fold, the size of the Indian market, that is self-propelling and a improving consumption garner capital and address the good base for exponential demand and a booming Small vastness of the market that growth. and Medium Enterprises (SME) is India. Our beliefs and value industry. Traditional formats Despite being a relatively systems, together with the and practices may not be new entrant, RBL Bank has three-pronged strategy of relevant anymore and the demonstrated strength and building strength, speed need is to reinvent and refresh speed and has built scale, and scale, have catalysed strategy at every point. Given quickly. We are staunch our journey so far. We SCALE. the increasingly competitive believers in the long-term are committed to remain landscape, this is becoming potential and are confident of unwavering in these beliefs more and more important as a the growth opportunities that and consistent in our tool to survive and win. India offers. Our approach approach to the future, while However, certain conventional to building our Bank is also, being agile enough to be tenets still hold good. A bank therefore, for the long term. responsive to emerging trends, must be strong in order for While it is still early days for customer requirements and stakeholders to trust it and us, we have demonstrated our opportunities. continue to bank on it. It must 4 Annual Report 2017-18 RBL BANKRBL LIMITED BANK 5 Strength. Speed. Scale. CORPORATE OVERVIEW STATUTORY REPORTS FINANCIAL STATEMENTS What Drives Us OUR VISION OUR VALUES BANK OF CHOICE CREATING AND NURTURING TRUST AND RESPECT To be the preferred choice for the ENDURING RELATIONSHIPS OF OUR STAKEHOLDERS banking needs of our customers To create and build lasting To engage and ensure that all our partnerships with all our customers stakeholder commitments are PREET based on full disclosure and fulfilled, while working as a team transparency OUR MISSION PROFESSIONALISM RESPECT ENTREPRENEURIAL To conduct our duties with good To be sensitive and responsible To be enterprising and take judgement and in good faith for what we say and do ownership of our actions EMPLOYEES AS THE PILLAR COMMUNITY AS THE CAUSE CUSTOMERS AT THE HEART To provide an enabling work To deliver robust and cost- To engage and understand customer culture where career aspirations effective banking services that needs, provide best-in-class products can be realised through promote financial inclusion, and services, be responsive and quick consistent performance and catalyse growth and reduce social EXCELLENCE TEAMWORK in resolving queries - resulting in true demonstration of the Bank’s core inequalities To act in a manner that earns the To be successful together customer delight and peace of mind values and beliefs trust and admiration of others SHAREHOLDER VALUE AS THE FOCUS To demonstrate high corporate governance standards that protects and balances stakeholder interests in the journey to achieving short and long-term business goals 6 Annual Report 2017-18 RBL BANK LIMITED 7 Strength. Speed. Scale. CORPORATE OVERVIEW STATUTORY REPORTS FINANCIAL STATEMENTS Growing Prominence Steadily expanding Almost doubling our our footprint talent pool 2017-18 Raised `1,680 crore from marquee domestic and international investors Branches Employees 5,300 2016-17 4,902 Successfully concluded the 265 3,872 Initial Public Offering (IPO), 239 3,465 oversubscribed almost 197 173 183 2,798 70 times 2015-16 2013-14 2014-15 2015-16 2016-17 2017-18 2013-14 2014-15 2015-16 2016-17 2017-18 Successfully raised `488 crore as pre-IPO preferential placement No. of unique visitors Serving five times more on our website customers 2014-15 Recognised as Global Growth Company by the World Economic Forum No. of visitors (lakhs) Customers (lakhs) 127.02 2013-14 45 New identity adopted, ‘RBL Bank’ 28 Successfully raised 22 `328 crore from marquee 52.39 investors 15.3 31.09 Acquired the Business 8.3 Banking, Credit Card and 8.14 1.40 Mortgage business of Royal Bank of Scotland 2013-14 2014-15 2015-16 2016-17 2017-18 2013-14 2014-15 2015-16 2016-17 2017-18 (RBS) in India 8 Annual Report 2017-18 RBL BANKRBL LIMITED BANK 9 Strength.